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Police Department Customer Service

Location:
Burleson, TX
Posted:
July 30, 2023

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Resume:

*** ****** **.

Burleson, Tx. *****

972-***-****

adylwk@r.postjobfree.com

Stacy Fullagar

Education

**** ******* **** ****** *******, Tx.

Basic courses of Study

High School diploma

****-**** *orth Harris Mont. Comm. College Tomball, Tx.

Emergency Medical Technician certification

Emergency Medical Technician Intermediate Certification

1995 Harris County Sheriff’s Department Humble, Tx.

Police Academy. Basic reserve TCLEOSE License.

1996 NHMCCD Houston, Tx.

Full TCLEOSE License obtained.

Currently hold a Master Peace Officer License

1997 to present

1274 hours of continuing education in law enforcement.

2002-2005 Kaplan University Boca Raton Fl.

Associates Degree in Criminal Justice.

Graduated with academic honors.

2018-2021 Purdue University Global Ft. Lauderdale Fl.

Bachelor’s Degree in Criminal Justice Management

Graduated – Academic Honors

2022-Present Western Governors University Utah

Master In Business Administration

Graduation: February 2024

Experience:

2022-2023 Tractor Supply Company

Began working for Tractor Supply as part-time sales and within 6 months promoted to Team-Lead at a different store.

-Provide excellent customer service in retail.

-Extensive knowledge of pet/livestock care.

-Familiar with all types of farm, welding, tool, and much more.

-Store opening/closing procedures.

-Store Presentation

-Exceptional customer service skills.

-Processing and loading online orders.

-loading feed/hay.

-Team-leadership skills/problem-solving.

-Cash register operation

-Team leadership/supervisor

2019-2022 Joshua I.S.D. Police Department

Police Officer

Provide Police Services for the School District

Assist with emergency management planning

Assist with the development of policy and procedure.

Responding to all calls for service for the School District.

Report Incidents and Offenses occurring on campus

Preparing reports for Juvenile Probation and the District Attorney.

Traffic Direction

Counseling and mediation with students and parents.

2017 - 2019 Waxahachie I.S.D.

School Marshal

Assist the Captain of Security with the start of the Marshal Program

Assist with emergency management planning

Training faculty and staff in emergency procedures. Including preparing and hosting round table exercises

Create training materials and power points for training purposes

Assigned to a Jr. High campus for safety and security of students, faculty and staff.

Assisting the Waxahachie Police Department with criminal investigations involving juvenile attending my campus.

Peer mediation

Investigations

2014 to 2017 Dallas County Schools Police Department

Police Officer

Dispatching officers on calls to school busses in Dallas County.

Records management for the Police Department.

Assist in creating new policy for the department.

Provide reports for open records requests.

Maintain the schedule for the communications department.

Assist with scheduling the training of officers.

Maintain files and assist Quartermaster with ordering of uniforms and equipment.

Documenting all calls for service with Dallas County Schools utilizing a computer aided dispatch system.

Use multiple data information systems to maintain computer records to maintain the CAD system and the reporting system the officer’s use.

Started the State Best Practices policy

2013 to 2014 Tarleton State University Police Department

Police Officer

Patrol of campus

Respond to calls for service

Take reports of illegal activity

Accident investigation 2011-2012/Intermediate Accident Investigation Certification

2012-2013 Waxahachie I.S.D.

Security Officer

Assist the Captain of Security attempt to start a school district police department

Assist with emergency management planning

Training faculty and staff in emergency procedures. Including preparing and hosting round table exercises

Create training materials and power points for training purposes

2009-2011 Red Oak I.S.D. Police Department

Investigator/Officer/Teacher

Conduct all investigations for the department

Prepare cases for the district attorney's office

Assist in Emergency management planning

Plan and coordinate full scale mock disaster and served as incident command during the mock incident

Truancy investigations

Respond to calls for service from all campuses

Teach Project Success to students (drug education awareness and life skills)

Teach staff emergency management procedures

Taught substitute teachers emergency procedures for the district

Participated in numerous community events promoting school safety and security

Conduct School Safety audits in accordance with SB 11 and the Texas school safety center. The audits include inspecting every building in the district evaluating safety concerns and reporting them to the school board. The audit also includes having an officer from another department attempt to make entry into a school without going to the front office to check in an attempt to detect breaches in security procedures

2007-2009 Crandall I.S.D. Police Department

Chief of Police

Started the Police Department for the District

Enforce truancy laws

District Emergency Management Coordinator

Respond to all calls for service for the district

Manage the departments budget in coordination with administration

Scheduling extra- curricular security for the district and scheduling

2006-2007 Ferris I.S.D Police Department

Chief of Police

Started the Police Department for the district

Enforce Truancy laws

Serve as the districts Emergency Mgmt. Coordinator

Respond to calls for service and conduct investigations

Prepare reports for the school board

Manage the department’s budget

Coordinate and schedule police coverage for all athletic events

Identifying safety concerns within the district and making recommendations to the administration and school board

2001-2007 Splendora ISD Police Department

Lieutenant/Chief of Police

Supervise full-time officers, as well as part-time officers and security

Respond to calls for service for all campuses, administration, transportation, and special services

Complete the necessary administrative paperwork for the department, including stats for administration

Prepare and maintain the department budget, supervise spending and presentation of needs to the School board

Work with other agencies when necessary

Prepare reports for other agencies as well as the School board

Train employees on Legislative updates, and changes in Chapter 37

Assist with command in a full-scale evacuation of the schools due to flooding

Taught L.E.T.S. to students. (Law Enforcement Teaching Students)

Assisted with implementing the districts random drug testing policy

Evaluating safety issues within the district and recommending improvements to the school board and administration

Perform the general duties of a School Resource Officer including counseling students, conflict resolution, and emergency planning, teaching, and maintaining safety

Emergency management coordinator for the district

Managed scheduling for officers as well as other agencies officers for extra- curricular activities

Field training of officers and security personnel

Conduct all internal affairs investigations of officers and assist school district administration with investigations involving school district personnel

In charge of conducting background investigations and hiring new police department employees

Certified with the K-9 (narcotics detection) for the school district and did routine patrols of campuses with the K-9

2000-2001 NHMCCD

Campus Police Officer

Routine patrol of all campuses

Respond to calls for service on campus, enforce traffic laws, and investigate accidents

Monitor alarms, secure the buildings and escort students and staff when necessary

1997-1998 San Jacinto County Sheriff’s Department

Deputy

Full time deputy for the entire county of San Jacinto

Responded to calls for service county wide, accident investigation, warrant service, community policing, respond to calls for the school districts, supervised inmates on job details

Executed warrants and civil process papers. Dispatched for police, fire and EMS for the county. Answering 911 calls as well as complaint calls

1996-1997 and 1998 Magnolia Police Department

Police Officer

Served as reserve officer, performed the duties of patrol officer, and worked at the school when necessary for extra-curricular activities

Assisted with warrant service and records, community policing programs, and other projects as assigned

In 1998 I worked as a paid officer, providing patrol for the entire city, including responding to calls for service, traffic enforcement, and accident investigation

1998- 1999 Coldspring Medical Clinic Dr. Richard Perry D.O.

Officer Manager/Receptionist

Schedule patients for appointments and verify appointments

Greet and check in patients compiling all information for the appointment and the patient file for the physicians

Obtain accurate information for new patients

Insurance verification

Filing of insurance using proper insurance claim codes

Filing and updating of patient records

Assisting the doctors as necessary as a medical assistant with procedures

Call in and verify prescriptions with pharmacies

Schedule and refer patients for special out- patient procedures

Receive payments for appointments and procedures

Transfer patient records to hospitals and specialists

Obtain patient records from other medical facilities pertaining to patients

General office duties



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