Yvette Countee

Rancho Cucamonga, CA *****

323-***-**** or 213-***-****

Professional Summary

Dynamic and accomplished Executive Leader in Management and developing various security protocols, comprehensive security measures, and programs to mitigate risks and enhance organizational resilience. A proven track record with over three decades of robust experience in leading cross-functional teams collaborating with law enforcement and regulatory agencies to achieve security objectives.

Skills

Program Director

Manage & Resolve Conflict Resolution

Criminal and Civil Investigations

Security Strategic and Planning

Approve Extensive Complex Reports

Control & Manage Crime Scenes

Crisis Management

Conduct Threat Assessments

Investigations and Surveillance

Investigate Financial Crimes

Fraud and Embezzlement Detection and Prevention

Risk Assessment and Mitigation

Conduct, Manage & Approve Internal & External Investigations

Manage data collections, analysis trends & reports related to operational loss (potential and actual) losses which resulted in investigations.

Security Protocol Development

Law Enforcement Collaboration

Interviewer Expert

Work closely with The District Attorney Office

Meet with Magistrates for approval of search warrants

Obtained several convictions on factual & circumstantial evidence

Compliance and Regulatory Knowledge

Incident Response Planning

Security Training and Education

Strong Leadership Skills

Strong problem-solving abilities and strategic thinking skills

Outreach community-based within the non-profit sector

Develop, implement, and oversee training programs

Strategic planning and policy development

Conducts Audit

Professor

Professional Experience

BLA Investigations Security & Executive Protection (2/1992 – Present)

CEO/Consultant/Security Director

International Security & Investigations Management: Manage the daily operation for Protective & Investigative Consultation Services. Direct and supervise a team of investigators responsible for conducting internal and external security investigations. Collaborate with regional security managers and country teams to ensure consistent security standards and practices.

Security Risk Assessment: Conduct comprehensive security risk assessments to identify vulnerabilities and potential threats to the organization. Regularly review security protocols and recommend improvements to enhance the organization's security posture.

Security Policy and Compliance: Develop and enforce security policies, procedures, and guidelines to ensure compliance within industry standards and regulations. Monitor and evaluate the organization's security compliance and make necessary adjustments to meet changing threats.

Crisis Management and Incident Response: Develop and implement crisis management and incident response plans to handle emergencies effectively.

Budget and Resource Management: Manage the security budget and allocate resources effectively to support security initiatives and investigations. Approve payroll, manage & dispatch employees.

Training and Education: Provide ongoing education to security and investigative teams to enhance their skills and knowledge. Conduct security awareness training for employees to promote a culture of security consciousness from the local to the federal level.

Professor & Adjunct Professor (4/1995 – Present)

Schools Includes: National University, Phoenix University, Cal State LA, Rio Hondo Police Academy, Southwest College, ITT Tech College, Westwood College, Three Oaks Baptist Church

Chair of Criminal Justice Department: Teach Report Writing, Investigations, Homicide Investigation, Ethics, Accounting, Criminal Justice, Writing Comprehension, Sexual Harassment, Interviewing Skills, Business, English, Juvenile Diversion Program, Counseling Sessions & Self Esteem.

Ensures compliance with collegiate policies, procedures, and requirements for student disciplinary matters. Manages the department budget, payroll, and financials.

Sherman’s Small Family Home (2/2000 – Present)

Director of Health Services

Healthcare Operations Management: Ensure compliance with regulatory standards, healthcare laws, and industry best practices Organize, direct, evaluate, supervise, case coverage, write plans and train administrators on policies and procedures in the health care facility to remain in compliance with regional regulations. Conduct audits, case transfer, review purchases of services, resolve conflicts with consumers, family members & vendors.

Quality Improvement and Accreditation: Lead efforts to achieve and maintain accreditation standards for healthcare services. Train personnel on procedures for emergency evacuation & emergency awareness/preparedness. Manage the yearly strategic planning & the effectiveness of the facility.

Los Angeles County (1/2007 – 9/2017)

Program Specialist III –Program Manager

Operations Management: Manage/Lead coordinator/liaison to the Board of Supervisor, Unincorporated Cities Government, County, City, Federal, State Community & Non-Profit organizations regarding emergency responses and recover phases after disasters.

Managed & coordinated the Local Assistance Centers along with managing numerous states, local, federal, county & city agencies. Liaison between the Los Angeles County Board of Supervisors, Federal, State, County & City Departments.

Participated in public education campaigns, lead in emergency management planning activities with other county departments, state, local governments, private business & non-profit agencies. Liaison between the Office Emergency Management, law enforcement & county diplomatic community with responsibilities for coordinating intergovernmental relations & emergency preparedness outreach programs & training.

Created & implemented the policies and procedures for the Standard Operating Procedures Manual. On call to respond to the Los Angeles County Emergency Operations Center or other designated locations to perform emergency functions during emergencies & disasters.

Kinecta Federal Credit Union (1/2006 – 9/2007)

Manager, Investigation/Security and Loss Prevention

Investigations and Security Management: Manage/Lead and direct investigations into security incidents, such as financial crimes, theft, fraud, and workplace misconduct, ensuring all cases are handled promptly, professionally, and with utmost confidentiality. Collaborate with law enforcement agencies, when necessary, to support criminal investigations and the prosecution of the offenders.

Loss Prevention: Develop and implement loss prevention strategies and programs to minimize inventory shrinkage, theft, and fraud. Monitor surveillance systems and ensure they are functioning effectively to deter and detect potential security threats.

Risk Assessment and Mitigation: Conduct comprehensive risk assessments of company facilities, processes, and operations to identify vulnerabilities and potential security risks. Develop and execute risk mitigation plans, including the implementation of security controls and training programs for employees.

Policy and Compliance: Develop and enforce security policies, procedures, and guidelines to ensure compliance across the organization. Investigations included investigating criminal & non-criminal financial crimes, fraud cases & internal/external thefts. Represented the Credit Union in civil & criminal court proceedings, interacted with news media regarding issues surrounding the Credit Union. Managed & supervised the Investigations & Physical Security Department/Personnel for twenty-two (22) credit union branches. Managed the physical security of branches, which included installation of security equipment, emergency preparedness, conducted threat assessment/security of branches & personnel. Monitoring alarm service, & branch build outs.

Culver City Police Department (5/1989 to 6/2004)

Police/Detective

Case Management: Analyzed evidence and data to identify patterns and develop leads. Prepared, Managed & Approved detailed investigative reports and maintained case files for court proceedings.

Conducted, Managed & Approved numerous complex investigations

Managed countless follow-up investigations & convicted numerous suspects

Prepared countless arrest and search warrants where I personally met with the Magistrate for approval of said warrants.

Prepared, Managed and Approved complex reports & filed cases with the District Attorney Office.

Trained Officers

Surveillance and Undercover Operations: Conducted covert surveillance and undercover operations to gather intelligence on criminal organizations and activities.

Lead Investigator/Detective:

Robberies, Homicides, Assaults, Undercover Narcotics

Fraud Cases, Embezzlements, Financial Crimes, Petty & Grand Theft

Missing Person, Juvenile Detective, Sex Crimes, Elder Abuse, Child Abuse, Bike Patrol, Burglary, At Risk Juveniles/Juvenile Programs

Crime Scene Manager

Accreditations & Certificates

Certified CPI Trainer, Certified Notary; FEMA Homeland Security ICS 100, ICS 200, 300, 400 and train the trainer for ICS 100-400 training; FEMA E910 Earthquake preparedness; FBI Training on Protecting Trade Secrets; Reid Interviewing & Interrogation Techniques; Homicide Investigations; Proposition 115 Training; Officer Safety/Field Tactics; Sexual Assault Investigations; Investigation of Computer; Crime Investigation; Detective Training; Behavior Analysis Interview & Interrogation; Cellular Telephone Fraud Investigations; Criminal Investigations; Workplace Violence & Harassment, Drug Identification & Under the Influence Recognition and more

Awards & Honors

Distinguished Service Medal (2nd Highest Medal a Police Officer can receive); Office of The Attorney General Commendation Award; Commendation Award from prior California Governor Arnold Schwarzenegger; Six Kudos recognitions; Two Time Special Recognition Award, Officer of the Year, Officer of the Month; several Bureau Commendations; Gold Medal in Boxing (Un-defeated), three Gold Medals and two Silver Medals in Track & Field at the Las Vegas Police Olympics.

Education

Southern Illinois University

Master of Science Degree/December 1999

Bachelor of Science Degree/May 1997

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