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Customer Service Material Handler

Location:
Statesboro, GA, 30458
Posted:
July 30, 2023

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Resume:

Tanesha R Odom *** Raymond Street

Statesboro, Georgia 30458 adylm7@r.postjobfree.com

adylm7@r.postjobfree.com www.linkedin.com/pub/tanesha-odom/ba0/9b9/ 912-***-****

Objective

Results Driven Systems Operations and Training professional with 10+ years of experience overseeing and operating complex Army Reserves systems looking to transition into a civilian accounting or logistics sector: along with a proven record of developing solutions to improve effectiveness and efficiency.

Professional Summary

Dynamic and dependable individual, with strong business analysis abilities, who is skilled in using information technology to improve operational efficiencies, excels in communicating with individuals and groups with the ability to present views logically. Dynamic and dependable with a positive attitude, work ethic and strong organizational skills. SQL querying ability with a strong passion for learning security technology.

Skills Highlights

•Quick Books Certified

•Business process analysis

•Ability to adapt and respond to change quickly

•Microsoft Access, Excel, PowerPoint, Word

•Team Player

•Ability to keep records and reports accurately

•Skilled in file maintenance and able to prioritize

•Strong organizational skills and attention to detail

•Can independently make judgments and problem solving

•Highly initiative and motivated

•Able to multi-task in a fast pace environment

Education

Georgia Southern University, Statesboro, GA Bachelor of Business Administration

Double major in Accounting and Logistics Intermodal Transportation Graduated Spring 2016

GPA: 3.0

Credits Earned: 153 hours

Work Experience

Publix Shopping Center 38+ hours per week, $37,440 annually

Deli Clerk April 2020 – Present

•Maintains area merchandise presentation and inventory accuracy by leading and guiding teams in receiving, stocking, and rotating merchandise

•Removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; zoning the sales area

•Signing and pricing merchandise appropriately; binning and picking merchandise

•Preparing, handling, packaging, labeling, and storing food to meet safety and compliance guidelines; operating and sanitizing food-related equipment

•Provides and models customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions

•Locating merchandise; resolving customer issues and concerns; promoting products and services; maintaining a safe shopping environment; and appropriately representing and supporting the company.

•Leads team associates effectively by operating as the manager on duty; prioritizing and delegating daily workloads; monitoring and communicating team staffing needs

•Ensuring area processes are executed effectively; setting clear expectations; communicating goals; maintaining open dialogue with team associates

•Following proper procedures for handling and disposing of hazardous materials; and following opening and closing procedures in area of responsibility

Supervisor: Meagan (Deli Manager), Trish (Deli Assistant Manager), Cori (Deli Assistant Manager) 912-***-**** ext. 228 The Deli) Okay to contact this Supervisor: Yes

Address: Eagles Corner Shopping Center 101 Tormenta Way, Statesboro, Georgia 30458

Army Reserves

Food Inspector August 2011-Present 4 hours per week, $4,800 annually

•Enforced governmental regulations to ensure safe consumption of food both by both humans and animals

•Conducted subsistence quality assurance inspections in food handling establishments

•Evaluated and recommended corrective actions for unsanitary conditions

•ODT Mission to Germany 3 weeks 07/2019 worked with the Food Inspectors inspected facilities and completed reports

•Managed, coordinated, and performed random drug and alcohol testing of soldiers remains in accordance with army regulations

Dental Assistant December 2001-2011 4 hours per week, $3,600 annually

•Assisted the dentist in all dental procedures

•Performed multiple tasks to include answering phones and scheduling patients

•Informed patients on other procedures they can use to care for their teeth Supervisor: SSG Devan Davenport 931-***-****)

Okay to contact this Supervisor: Yes

Address: 1327 Eisenhower Drive, Savannah, Georgia 31406

Army Reserve ADOS Order 40+ hours per week, $38,200 annually

Acting Army Reserve Administrator (ARA) October 2022 – April 2023

•Served as the principle administrator responsible for a variety of technical, analytical, advisory, liaison, and coordinating duties for the USAR Unit Commander in accomplishing the overall functions of the unit

•Served as a senior HR Specialist performing operational assignments and management advisory service in CHRA.

•Responsible for establishing and maintaining standards and measurements, total quality management, recruitment and placement, employee development and training.

•Monitored and coordinated with appropriate personnel to ensure information security access training is completed as required. Advised the Commander on concerns involving information security access.

•Responsible for classification, position management, recruitment/placement, and mentoring/training.

•Responsible for resolving complex problem throughout organizational civilian personnel administrative services

•Managed, processed, recorded, and filed all personnel, finance, and automated systems activities. Managed and provided technical review of completed personnel actions (i.e. reenlistments, separations, discharges, and transfer, request for MOS changes, security clearances, retirements, promotions and awards, officer and enlisted efficiency reports, unit training and attendance, ad disciplinary actions)

•Monitored and analyzed the submission and tracked process for actions, and made or recommended changes in an effort to reduce processing time and error challenges in managing the unit.

•Performed record management to include establishing, maintaining, consolidating and purging personnel, finance, individual mobilization, and medical records in accordance with regulatory requirements and policies.

•Managed recurring requirements and ensured submission of items which directly impact organization readiness, e.g. Unit Status Reports, Line of Duty investigations, and responses to Congressional and special inquiries.

•Reviewed personnel and financial management reports; took corrective actions to identify and correct deficiencies. Research, analyze and submit documentation to resolve pay or personnel issues.

•Processed a variety of pay actions utilizing the Defense Joint Military Pay System-Reserve Component (DJMSRC) and Automated Drill Attendance Reporting Software (ADARS) systems implemented and that funding is available to support the missions.

•Evaluated work performance of subordinator; advised, counseled or instructed employees of both work and administrative matters.

•Supervisor: CPT Joseph Knight 910-***-****)

Okay to contact this Supervisor: Yes

Address: 1327 Eisenhower Drive, Savannah, Georgia 31406

Masis Staffing Agency 40+ hours per week, 41,600 annually

Operator and Material Handler May 2022 – September 2022

•Provided daily oversight of warehouse operations for 20-35 employees

•Receiving and reviewing all payrolls and attendance to make sure all is abiding by all policies within the handbook

•Handled all documents dealing with incidents at the work place

•Assisted with unloading and or loading trucks in order to meet production requirements

•Repetitive lifting of about 5-25 pounds bending, stooping, twisting, etc. Supervisor: Byron Bero 912-***-****)

Okay to contact this Supervisor: Yes

Address: 111 International Trade Parkway, Port Wentworth, GA 31407

Randstad Staffing Agency 40+ hours per week, 30,700 annually

Operator and Material Handler February 2022 – May 2022

Operator and Material Handler March 2020 – September 2021

•Operates on an OP, Forklift, Clamp, and EPJ to search for and bring boxes to Material Handlers and to the conveyor belt for processing in order to ship out

•Building pallets with the products coming from the operators and or the conveyor belt. Stacking items neatly on pallets as instructed once completed shrink wrap, label, and have ready for shipping

•Repetitive lifting of about 5-25 pounds bending, stooping, twisting, etc. Supervisor: Tiffany Cowan 706-***-****)

Okay to contact this Supervisor: Yes

Address: 311 International Trade Parkway, Port Wentworth, GA 31407

Army Reserve ADOS Order 40+ hours per week, $38,200 annually

Acting Army Reserve Administrator (ARA) March 2020 – February 2021

•Served as the principle administrator responsible for a variety of technical, analytical, advisory, liaison, and coordinating duties for the USAR Unit Commander in accomplishing the overall functions of the unit

•Served as a senior HR Specialist performing operational assignments and management advisory service in CHRA.

•Responsible for establishing and maintaining standards and measurements, total quality management, recruitment and placement, employee development and training.

•Monitored and coordinated with appropriate personnel to ensure information security access training is completed as required. Advised the Commander on concerns involving information security access.

•Responsible for classification, position management, recruitment/placement, and mentoring/training.

•Responsible for resolving complex problem throughout organizational civilian personnel administrative services

•Managed, processed, recorded, and filed all personnel, finance, and automated systems activities. Managed and provided technical review of completed personnel actions (i.e. reenlistments, separations, discharges, and transfer, request for MOS changes, security clearances, retirements, promotions and awards, officer and enlisted efficiency reports, unit training and attendance, ad disciplinary actions)

•Monitored and analyzed the submission and tracked process for actions, and made or recommended changes in an effort to reduce processing time and error challenges in managing the unit.

•Performed record management to include establishing, maintaining, consolidating and purging personnel, finance, individual mobilization, and medical records in accordance with regulatory requirements and policies.

•Managed recurring requirements and ensured submission of items which directly impact organization readiness, e.g. Unit Status Reports, Line of Duty investigations, and responses to Congressional and special inquiries.

•Reviewed personnel and financial management reports; took corrective actions to identify and correct deficiencies. Research, analyze and submit documentation to resolve pay or personnel issues.

•Processed a variety of pay actions utilizing the Defense Joint Military Pay System-Reserve Component (DJMSRC) and Automated Drill Attendance Reporting Software (ADARS) systems implemented and that funding is available to support the missions.

•Evaluated work performance of subordinator; advised, counseled or instructed employees of both work and administrative matters.

•Served as the Facility Coordinator of the Harry Kandel US Army Reserve Center serves as a liaison between the tenant units and the Facility Management Specialist. Responsible for reporting any routine or emergency facility maintenance problems identified by tenant units or individual observation. Supervisor: Mrs. Yvette Wadley 910-***-****)

Okay to contact this Supervisor: Yes

Address: 1327 Eisenhower Drive, Savannah, Georgia 31406

Active Guard Reserves (AGR) 40+ hours per week, $40,800 annually

Training NCO or Coordinator, Unit Administrator/HR, and Various Duties October 2016- November 2019

•Provided daily oversight of unit operations Monday through Friday for 89+ soldiers

•Represented the Commander at meetings and workgroups with higher headquarters. Monitored unit preparation for official inspections, command staff visits, and similar activities.

•Served as the primary point of contact for input into the Unit Status Report (USR). Performed continuous analysis and refinement of unit readiness data ensured validity, currency, accuracy, and availability to higher headquarters.

•Created and sent outbound communications, event registrations, and reports for staff through Outlook

•Assisted in developing, training, planning, attendance, and supervising full time staff and Soldiers in Defense Time Management System

•Monitored and provided technical review of personnel actions, such as promotions, awards, officer and enlisted efficiency reports, requests for MOS change, reenlistments, transfers, separations, discharges, retirements, unit training and attendance, security clearances, and disciplinary actions in ePAT

•Responsible for the unit supply and logistics programs. Ensured accurate accounting and reporting systems are properly maintained for supply related activities. Ensured supply program duties are completed, such as conducted inventories, requisitioned necessary supplies and equipment, prepared reports of survey, and receipt and turn-in of supply items.

•Managed recruitment applications, in-processing or on-boarding process and activities in Command System Management Module

•Managed the unit maintenance program by ensuring maintenance related duties are performed, e.g., timely, accurate work orders were submitted for equipment needed to support training and unit readiness, required preventive maintenance is scheduled and performed, vehicles are properly dispatched, adequate repair parts are on hand and/or requisitioned, and required reports are submitted timely and accurately.

•Managed and met USARC readiness standards for individuals in accordance with regulatory requirements and policies based on the Mission Readiness Review (MR2) by monitoring medical readiness, personnel readiness, and organization readiness for the unit within MEDCHART and MEDPROS

•Tracked and ensured medical screenings were completed, current, and documented as required, to include periodic health assessments, dental examinations, hearing tests, eye examinations, immunizations, etc. Coordinated appointments for Soldiers when needed.

•Worked with individuals and unit staff in preparation for mobilization and redeployment, which included reviewing operations orders to prepare orders accurately and timely, along with coordinating Annual Training and Active Duty Training orders, equipment issuance, transportation coordination, and liaison with family support groups and mobilization platforms

•Coordinated resources for training events, participating in the planning and projection of resources and services in support of individual and collective training. Ensures all components such as lodging, meals, training, security, and facilities are forecasted and secured.

•Managed the Government Travel Card Program and the Defense Travel System for Soldiers

•Inputted and Managed MPDV for deployed soldiers and LHI events

•Lead Soldiers effectively by operating as the NCOIC; prioritized and delegated workloads; monitored and communicated Soldier’s needs

•Ensured area processes are executed effectively; set clear expectations; communicated goals; maintain open dialogue with Soldiers

•Provided consistent follow up to verify work completion; ensured compliance with company policies and procedures; and assisted in promotions, coaching, training, and evaluation of Soldiers

Supervisor: Mrs. Cynthia Abraham 715-***-****) Okay to contact this Supervisor: Yes

Address: 3155 Blackhawk Drive, Fort Sheridan, Illinois 60037

EnMarket Corporation 30+ hours per week, $12,600 annually

Associate Staff: Service Associate June 2016- Present

•Provided excellent customer service while maintaining store merchandise and cleanliness

•Drove sales and store performance up by selling high margin items

•Assisted customers to make sure they have a good experience coming into the store Supervisor: Mrs. Judy 912-***-****)

Okay to contact this Supervisor: Yes

Address: 2298 Northside Drive, Statesboro, Georgia 30458

First Baptist Church 25+ hours per week, $10,240 annually

Housekeeping January 2016- August 2016

•Provided excellent service to the church staff and guest

•Maintained, cleaned, and straightened areas around the church including hallways and bathrooms

•Reported damaged equipment in the buildings to my supervisor

•Learned and assisted in various areas as needed Supervisor: Mr. John Owens 912-***-****) Okay to contact this Supervisor: Yes

Address: 108 North Main Street, Statesboro, Georgia 30458

Unemployed from January 2012 through March 2012 Sizemore Staffing 40 hours per week, $22,560 annually

Temporary Operator, Briggs & Stratton April 2010-January 2012

•Worked on the assembly line manufacturing parts onto lawn mowers

•Worked in Die Cast cleaning, shaving, and separating parts

•Maintained, cleaned, and straightened my work area

•Reported damaged equipment in the buildings to supervisors

•Learned and assisted in various manufacturing and warehouse areas as needed

Supervisor: Mr. Rick 912-***-****) Okay to contact this Supervisor: Yes

Address: 5-A Allen Cail Drive, Statesboro, Georgia 30458 Activities

Accounting Association (AA)

Georgia Southern University President 2014, 2015

Supervised the activities of the organization and coordinate all conferences Presided over all meetings and call all meetings to order

Assigned special tasks and/or projects to officers

Sigma Alpha Pi- National Society of Leadership and Success (NSLS)

Georgia Southern University Success Networking Team (SNT) Leader 2012-2013

Monitored and ensured the positive standing of group members Assisted in the coordination of meeting and goals of students

Maintained communication with the SNT Coordinator regarding individual group progress

Additional Information:

Proficient in: Microsoft Office Suite, SAP Knowledge, Finance Knowledge, Accounting Knowledge, Typing 60 wpm, Defense Travel System (DTS), Automated Drill Attendance Reporting System (ADARS), Security Clearance: T3R Secret



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