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Operations Manager Professional Development

Location:
Dammam, Eastern, Saudi Arabia
Posted:
July 29, 2023

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Resume:

Mohammed Shiraaj Shaleeh

adyljr@r.postjobfree.com

+966*********

Dammam 6505

Summary

Skilled Sourcing Specialist adept at overseeing bidding processes, documentation, and reporting. Offering experience in all forms of construction and outside/inbound sales. I am ready to apply my experience and expertise to a challenging new position with room for long-term growth and career advancement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Skills

Writing and verbal communication

Telephone and email etiquette

Sales and marketing

Spanish proficiency

Time management skills

Cost reduction and containment

Purchasing and procurement

Contract negotiation expertise

Customer relations specialist

Blueprint fluency

Results-oriented

Detail-oriented

Vendor sourcing

Bid process management

Computer proficiency

Critical thinking skills

Supply chain distribution

Risk analysis and management

Cost reduction strategies

Project development and life cycle

SAP expertise

Management information systems

Workflow planning

Budgeting and forecasting

Supply Chain Management

Contract Negotiation

Strategic partnerships

Project Management

Experience

11/2022 - Current

Operations Manager

Future Lifts Company, Dammam, Saudi Arabia

• Identified and resolved unauthorized, unsafe, or ineffective practices.

• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency, and help the company evolve and grow.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

• Developed processes to boost long-term business success and increase profit levels.

• Introduced new methods, practices, and systems to reduce turnaround time.

• Set, enforced, and optimized internal policies to maintain responsiveness to demands.

• Led the hiring, onboarding, and training of new hires to fulfill business requirements.

• Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.

• Analyzed and reported on key performance metrics to senior management.

• Increased profit by streamlining operations.

• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

12/2018 - 12/2021

Head of the Department

Fujitech Global, Colombo, Sri Lanka

• Provide bid and proposal support to the estimator or project manager, Including pricing, scheduling, and budgets.

• Send RFQs and RFPs to suppliers, and evaluate quotes and proposals based on the best price and program needs.

• Cold call different trades nationwide to obtain potential relationships for bids, awards, and any estimating purposes.

• Applied well-developed communication, interpersonal, and collaboration skills to build effective working relationships with vendors and partners.

• He conducted pivotal market research to determine the feasibility of proposed procurement actions.

• Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.

• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction

• Communicated with managers of other departments to maintain transparency

• Worked actively with the management team to create daily and weekly sales plans based on weekly sales trends

• Communicated with managers of other departments to maintain transparency. 12/2015 - 10/2018

Material Planning and Procurement Specialist

Universal Building materials, Dammam, Saudi Arabia

• Established new customer accounts through perseverance, dedicated cold calling, and exceptional service.

• Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.

• Worked collaboratively in a team environment.

• Kept current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.

• We increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.

• Negotiated prices, terms of sales, and service agreements

• I contacted new and existing customers to discuss how to meet their needs with specific products and services.

• Facilitated collaboration between production, warehouse, and technical personnel to meet procurement needs

• Set up parts systems to facilitate customer release and inventory processing

• Analyzed data and identified lowest-cost suppliers offering needed quality and delivery reliability

• Monitored arrivals and prioritized inbound shipments with the transportation department

• Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs

• Analyzed data and identified lowest cost suppliers offering needed quality and delivery reliability

• Monitored arrivals and prioritized inbound shipments with transportation department

• Evaluated proposals, negotiated prices and monitored vendor performance against contract terms

• Sourced, purchased and scheduled movement of raw materials and finished goods in support of operational needs

01/2015 - 12/2015

Product Manager

Ok Mart Engineering, Colombo, Sri Lanka

• Delivered positive customer experiences by implementing effective quality assurance practices.

• Assigned work to employees based on project requirements and individual team members strengths.

• Reduced costs by utilizing site resources and subcontractors effectively.

• Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.

• Oversaw the complete construction process to maximize quality, cost control, and efficiency.

• Enhanced production methods and improved employee motivation to maximize team productivity.

• Led sourcing projects to ensure on-time delivery of purchased materials.

• Collaborated with sales, marketing, and support teams to launch products on time and within budget

• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions

• Coordinated project planning and execution with team members and team leads

• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements 01/2010 - 11/2013

Subcontract Administrator /Corporate Procurement Specialist IESCO, Doha, Qatar

• Served as a senior member of the customer service team by training new hires, answering coworkers' questions, and encouraging adherence to company policies.

• Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.

• Improved profitability and developed pipelines by leveraging multiple marketing channels and sales strategies.

• Actively engaged shoppers, providing assistance and information on merchandise and product features.

• Made outbound sales calls to contact prospective leads, using effective communication skills.

• Worked one-on-one with employees to motivate them while delivering constructive criticism in a busy, retail environment.

• Supervised a successful, well-supplied, and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

• Coordinated efforts of various entities to support timeliness of complex purchase orders and contracts

• Made procurement recommendations for cyclical replacement of accountable property

• Conducted product and project research and prepared and presented findings and recommendations

• Researched procurement, administrative and operational questions, problems and trends to identify areas for improvements

Accomplishments

• Project Planning - Provided project controls, cost estimation, and other business support services to technical line management.

• Key player on residential and commercial projects valued at more than $1,000,000.

• Process Improvement - Created new departmental procedures manual. Assessed organizational training needs.

• Competitive Analysis - Performed competitive analysis to make recommendations for future company growth.

Education And

Training

02/2022 MBA, Business administration, Cambridge Business School, Sri Lanka

• Professional development completed

01/2021 Associate of Applied Science, Structural Designing, Montreal Institute, Sri Lanka

• Professional development completed

• Completed professional development

• Awarded

01/2021 Associate of Applied Science, Project Panning & Controlling, Montreal Institute, Sri Lanka

• Completed professional development

• Awarded

• Professional development completed

01/2018 GED, Sri Lanka Institute of Marketing, Sri Lanka

• Awarded

• Member of SLIM

01/2000 GED, Srimavo Bandaranayaka Institute, Sri Lanka

• Completed professional development

• Member of CHS

01/1999 High School Diploma, Diploma College of Computer, Sri Lanka Websites,

Portfolios, Profiles

• linkedin.com/in/shiraaj-shaleeh-087365138

Languages

English: Native language

Tamil: C2

Proficient

Hindi: C1

Advanced

Malayalam: B1

Intermediate

Malay: B1

Intermediate

Arabic: B1

Intermediate



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