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Customer Service Medical Assistant

Location:
Boston, MA
Posted:
July 29, 2023

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Resume:

Lisa Gabrick

** ****** ***

Roslindale, MA

adyljb@r.postjobfree.com

617-***-****

Authorized to work in the US for any employer

Work Experience

Homemaker and Mother

House of Gabrick - Roslindale, MA

2015 to Present

I have been a homemaker,continuing to care for my two children after losing both my mother and husband in 2018. Nanny/Housekeeper

Roslindale, MA

September 2016 to March 2017

I cared for two young children, ages 5 and 8 months, taking the older child to school and doing pickup. I helped with laundry, cleaning and some kitchen duties.

Administrative/medical secretary

Dr. Beth Hardiman - Cambridge, MA

May 2003 to June 2013

Responsibilities

As the Medical/Administrative Secretary, I was the first person to welcome patients to our office. I was in charge of taking phones off or on from our services as needed. I was responsible for returning phone calls from the answering service. I was responsible for pulling charts and paperwork for the day, making changes to chart and if necessary to computer file Called patients for next day appointments, to make follow up appointments, or for appointments at alternate locations, i.e. radiology, labor and delivery unit, mammography, colonoscopy as well and scheduling surgeries between office and surgical unit.

Created files, packets of information for handouts, daily filing, copying and working a multi-line phone. Accomplishments

I enjoyed working with our team of nurse, midwife, doctor and medical assistant, creating a smooth run through our day of appointments and working quickly to create and book urgent appointments for incoming and outgoing patients, and handle complications when they arose.

My skills included customer service for new and old patients, keeping accurate files, records and phone messages, along with attention to where and whom they needed to go. I would be happy to provide references upon request. Please feel free to contact me at above phone or email



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