Leticia Burns

Millbrook, AL ***** 334-***-**** adyliq@r.postjobfree.com

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Summary

Multi-faceted individuals dedicated to helping clients identify needs and coordinate care within multi-disciplinary teams. Committed to maintaining open communications with staff members and superiors in ongoing effort to increase collaboration and eliminate operational gaps. Applies advanced understanding of community referrals and delivers relevant support.

Skills

Court Procedures

Docket Preparation

Family Education Programs

Performance Tracking

Client Advocacy

Intervention Plans

Home Visits and Inspections

Service Referrals

Tracking Client Progress

Safety and Risk Assessments

Psychiatric Population Familiarity

Dissociative Disorders Competency

Office Management

Experience

PERSONAL HEALTH COACH 01/2014 - 01/2015

Humana - Daytona Beach, FL

Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's. Charted weekly progress notes and quarterly summaries. Created physician referral base for wellness, prevention and diagnostic support, enabling patients to effectively find services.

Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

Observed strict safety measures, including checking medication dosages before administration to patients. Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans. Coordinated with healthcare team to establish, enact and evaluate patient care plans. Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Referred patients to specialized health resources or community agencies to furnish additional assistance. Collaborated with health groups to plan or implement programs designed to improve overall health of communities. COURT LIASON 06/2009 - 01/2015

Haven Substance Abuse Treatment Center - Daytona Beach, FL Supported and counseled clients with drug and alcohol addiction. Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.

Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.

Identified treatment goals based on individual diagnosis and history. Led supportive group discussions and education sessions with alcohol and drug users and families. Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.

Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior

Organized treatment projects that focused on problem solving skills and creative thinking. Worked closely with drug court staff in designing treatment plans specific to client needs. Developed client treatment plans based on research, clinical experience and client histories. MENTAL HEALTH THERAPIST 06/2006 - 01/2009

South Carolina Department of Mental Health - Charleston, SC Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge. Created client treatment plans based on assessments and goals. Adhered to HIPAA confidentiality requirements by safeguarding files. Referred clients to external resources for additional support. Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.

Conducted therapeutic individual and family therapy sessions. Maintained confidentiality of records relating to clients' treatment. Guided clients in developing skills or strategies for dealing with problems. Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health. Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Responded to crisis situations when severe mental health and behavioral issues arose. Prepared and maintained required treatment records and reports. Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations. Education and Training

Webster University - St Louis, MO Master of Arts Psychology, 08/2002

University of Central Florida - Orlando, FL Master of Arts Psychology, 07/1999

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