Career Summary

Experienced and result-oriented Store Manager with eight years of managerial experience in retail industry. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conductive to achieving increased sales and customer satisfaction.

Skills

Management Skills

Problem Solving

Communication

Customer Service

Leadership

Active Listening

Team Player

Cashier

Professional Experience

Store Manager, Philippine Seven Corporation

•Responsible for the total achievement of specific store goals and objectives such as, but not limited to, increasing sales, reduction of controllable expenses improved store profitability and managing store employees.

•To train, coach, and guide store staff in the performance of basic store tasks and responsibilities

02/2014 – present

Mandaluyong Ctiy,

Philippines

•Ordering and Product assortment

•Display Management

•Management of the store environment

•Analyze financial performance

•Information collection

•Customer service

•Human resources duties

•Business obligation and regulations

Assistant Store Manager, Philippine Seven Corporation

•To accomplish special reports and tasks as assigned by the Store Manager.

•Performs paperwork/documentation related tasks such as prepares bad merchandise and special items reports and shift turn over.

10/2014 – 12/2014

Mandaluyong City,

Philippines

•Accomplishes store diary for proper endorsement and shift turnover

•Accomplish receiving and returning merchandise.

•Forecast order for assigned categories.

•Accomplishes monitoring forms in cases of machine/equipment breakdown.

•Accomplishes the shift recap, monitoring of financial performance within the shift and completes the cash report or the reports of sales within the day. Ryan Pega

Sales Associates

adyli0@r.postjobfree.com 092******** Laguna, Philippines linkedin.com/in/ryan-pega-344159279

Full time Sales Associates, Philippine Seven Corporation

•Provides efficient customer service by responding to customer inquiries either over the phone or in person, locating products or merchandise which the customer is looking for, attending to customer complaints and assisting them in fulfilling their needs while in the store premises.

•To carry out the majority of store-related tasks, which cover but not limited to ordering, Provision of reports and performance of basic store duties and responsibilities. 06/2014 – 09/2014

Mandaluyong City,

Philippines

•Preserves the 7-eleven Store image of cleanliness and orderliness by sweeping and mopping the floor, keeping all machines and equipment clean, maintaining cleanliness of fast food area, sales counter, selling area, back lot, and parking area and keeping store's over-all appearance neat and orderly.

•Ensures that all products are kept in high quality by doing proper food handling and following guidelines of food storage.

Education

College Graduate, Metro Business College

I had to stop studying to work for my families.

And the opportunity came for me to study again even though there was a pandemic and at the same time as I was working.

07/2019 – 11/2022

Pasay City, Philippines

BS Office Administration, Metro Business College

Graduate at the age of 40 years old

07/2019 – 10/2022

Pasay City, Philippines

Awards

Best Store Manager of the Year, Philippine Seven Corporation Best store manager for the year 2015

One of the employees who achieved the highest grade of 99.25% in terms of running the store operation.

12/12/2015

Our company sent me to Taiwan as a reward for 5 days vacation with pay.

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