Anthony D. Boyd

**** ******** **.

Memphis, TN **127

901-***-**** (cell)

adylhn@r.postjobfree.com

SUMMARY OF OBJECTIONS

A highly effective multi-unit manager with 25 years of experience in all facets of full services and quick service industry including: customer service, profit and loss management and people development. An experienced District Manager that is result-oriented/driven, well organized, and a team player.

QUALIFICATIONS

*Manager of a $5.2 million food and beverage operation annually.

*Restaurant that serves over 10,000, covers in a month with approximately 100 employees and a full-service banquet facility.

*Reconcile daily cash transactions, prepared bank deposits, and recorded payroll expenses.

*Perform all administrative duties completely and on time including production requisition, production sheets, inventory, corrective actions and staff scheduling.

*Utilize continuous training programs and personal education development to improve the knowledge and skills of the staff.

*Maintain consistency and accuracy required in high volume sales and production sales.

*Encourage the philosophy that “Every GUESTS, LEAVES HAPPIER” than they came, as they receive the upmost Experience, Respect and Service in a Timely matter that leads for a return visit

EMPLOYMENT HISTORY

12/19-Present FIVE GUYS Regional Manager, accountable for 5 units to ensure staffing,

training, and development are met. A host of metric to achieve, alone with

maintenance and facilities meet standards at all times.

05/2017-12/19 CFH c/o Burger King District Manager

Manage 5 units in the Memphis / Mississippi Area

Metrics Prior Sales Comps – 12% / Traffic Count -9% / SOS 11 minutes / COG’s +9.5% / OSAT 10% / Labor +11% / Turnover +55%

Metrics PTD Sales Comps +9% Traffic Counts +6% / SOS 2.38 / COG’s +1.6 / OSAT 65% / Labor +1.3% / Turnover +10%

Achieving results with Shoulder To Shoulder Coaching and Training with GMs

3/2014-5/2017 Checkers / Rally’s, District Manager

Accountable for (6) locations to ensure we maintain and protection the

BRAND with Operations / Training / Hiring / Weekly Meetings / current P&L

Managed COG’s Ideal 28% vs Actual 31.5% with our Market

Labor Budget Ideal 32.4 vs Actual 35% Food /Paper Cost.

Ensuring that the Management Team has the proper Tools to be Successful,

With highly effective Communication and Organizational Skills doing the daily

Meeting’s / Visits

7/2010 – 3/2014 Taco Bell, Collierville, TN. Area Coach

Oversee 7 units, Work with all stores current sales; analyze current P&L.*

Conduct weekly meetings. Ensure all policies and procedures are enforced.

Ensure all stores maintain 29% purchase, cost, and COS of sales. Visit each store bi-weekly to ensure all line items are being covered. Each store has flow thru $1.2-1.3 million annually.

4/2006 – 6/2010 Cracker Barrel, Bartlett, TN. GM

*Decision Support Analyst, responsible for managing all function related to operation of a full-service restaurant including recruiting, developing and supervising front and back of the house employees. Maintain quality operational standards, policies and procedures. Exercise management control and direction of operation P&L’s responsibility. Successfully training and promoting employees. Manage financial planning; cost control items within the inventory from the (RGDC) managed control and work schedule within projected weekly budgets. Implement employee’s bonus point server and hospitality systems. Follow guidelines within. Provide the food server schedule weekly by deadline to ensure that enough staff is available to cover needs. Take ownership and cover shifts due to terminations, mistakes, etc. Oversee schedule to meet business needs. Keep the FOH informed via the FOH boards. Direct, develop, and trainers accountable. Conduct monthly meetings for the FOH and combined trainer meetings once per quarter. Keep all trainers informed and focused on quarterly goals. Conduct culinary team training schedules. Provide potential trainers review for certification. Test security system weekly before the E.O.P. Oversee to ensure that carry-out is stocked with marketing packets including party platter information. Management team and keep them informed of opportunities and needs. Pick a Captain and schedule quarterly events or shift activities. Oversee new menu roll out, and assure that our team has the training needed.

7/2002 – 3/2006 Olive Garden, Cordova, TN. GM

*Provide the food server schedule weekly by deadline to ensure that enough staff is available to cover needs. Take ownership and cover shifts due to terminations, mistakes, etc. Make schedule to meet business needs. Keep the FOH informed via the FOH boards. Direct, Coach, Develop, and hold trainers accountable for a successful shift. Conduct monthly meetings for the FOH and HOH, combined trainer meetings once per quarter. Keep all trainers informed and focused on quarterly goals. Provide potential trainers review for certification. Test security system weekly before the E.O.P. Conduct P&L meetings to discuss food & beverage opportunities.

1/1999 – 7/2005 FedEx Corporation, Memphis, TN. Manager

(Full-time): Heavyweight build-up operation. Lead/coordinate all sort activity for assigned area (freight build-up) to ensure that all sort objectives are accomplished. Assist with training employees. Manage hours and flights. Supervised over 45 crew members, responsible for flight audits. Handle safety issues. Assign duties.

(Part-time): Heavyweight build-up operation. Lead/coordinate all sort activity for assigned area (freight build-up) to ensure that all sort objectives are accomplished. Assist with training employees. Ensure that manpower needs are met by coordinating movement of employees.

5/1997 -6/2000 Anthony’s II Hot Wings & Fish Restaurant, Memphis, TN. Owner-Manager

Manage daily operations. Maintain personnel / benefits and HR issues. Responsible for payroll and daily P&L. Oversee board meetings.

4/1994 – 9/1998 Steaks & More Restaurant, Memphis, TN. Owner-Manager

Manage daily operations. Maintain personnel and benefits. Responsible for payroll and daily costs. Oversee board meetings. Managed Catering event, on site Music events, hiring, and the success of (2) locations.

EDUCATION

*Tennessee State University, Nashville, TN

*Major: Architectural Drawing

*Minor: Business Management

PROFESSIONAL AFFILIATIONS

*Honorary City Councilman

*Honorary County Commissioner

*100th Black Man of the Year

*Kraft’s Athlete of the Year

*Honorary Deputy Sheriff with Commission

*Tennessee Board Member Junior Olympics

STRENGTHS

Leadership/Decision making

Professionalism

Coaching/Training

Workflow Coordination

Attention to Detail

Communication

Personal safety

Safety Leadership

Attendance/Punctuality

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