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Customer Service Fountain Valley

Location:
Los Angeles, CA
Salary:
$18.00
Posted:
July 29, 2023

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Resume:

Donnell Williams

Los Angeles, CA ***** Cell:323-***-****

Email: adylhe@r.postjobfree.com

Education / Training

South Bay College of Automotive – Lawndale, CA

A.S.E – Certification in Electrical Automotive

A.S.E - Automatic Transmission / Manual Transmission

A.S.E – Brakes

ATRA- Transmission Builder Association

HRA -

Professional Experience

Diagnostician

Leon Transmission - Reseda, CA 2019-2020

●Test drive vehicles and test components and systems,

using equipment such as infrared engine analyzers, compression gauges,

and computerized diagnostic devices

●Inspect vehicles for damage and record findings so that necessary repairs can be made

●Test and adjust repaired systems to meet manufacturers' performance specifications

●Repair, reline, replace, and adjust brakes

●Estimate costs of vehicle repair

●Supervise employees, guarantee all work is done in a workman like manner, troubleshoot, and train

●Blue Streak Electronics Buell Diagnostic; CODA Engine Analysis System; Nexiq Tech HDS Suite for Palm; SPX/OTC Genisys ConnecTech PC

●Database software; Recordkeeping software; Work order management software

●Alliance Automotive Shop Controller; Amcom AUTOS2000; Scott Systems MaxxTraxx Pro; Snap-On ShopKey

●Performing routine maintenance on equipment and determining when and what kind of maintenance is needed

Transmission Rebuilder Specialist

AAMCO – Fontana, CA 2018- 2019

●External and Computer Diagnostic Services

●Specialists in Automatic, Manual, Front Wheel Drive, Overdrive and 4x4's

●Examine the mechanics of installed systems,

●Provide training to new specialists

●Ensure all automotive transmission systems function properly

●Order parts, make sure to repair to manufactured quality

●Shift kits with 5 transmissions to ensure quality and durability

●Provide customer service to clients, qexplain and demonstrate work done

●Provide additional repairs needed to ensure transmission is working properly

●Brake, Drums, Alternator, Electrical repair

Transmission Rebuilder Specialist

AAMCO - Kuluh Kona, HI 2015-2018

●External and Computer Diagnostic Services

●Specialists in Automatic, Manual, Front Wheel Drive, Overdrive and 4x4's

●Examine the mechanics of installed systems,

●Provide training to new specialists

●Ensure all automotive transmission systems function properly

●Order parts, make sure to repair to manufactured quality

●Shift kits with 5 transmissions to ensure quality and durability

●Provide customer service to clients, explain and demonstrate work done

●Provide additional repairs needed to ensure transmission is working properly

●Brake, Drums, Alternator, Electrical repair

●Meet repair deadlines

Full Car Care / Owner

Fountain Valley Transmission – Fountain Valley, CA 2011- 2015

Generate inventory reports maintaining a 100% accuracy

Resolves issues and improve work related problems

Interview and hire qualified candidates

Train, supervise, and mentor employees

Oil changes, brakes, transmission, electrical issues, tire change or/ and repair

Maintain vendor relationships

Order and maintain supplies

Pay employees, provide insurance

Keep shop clean and safe from injury and possible hazard

Provide right tools and equipment

Diagnose troublesome car problems

Ensure proper disposal of waste items

Special Skills

Knowledge of machines and tools, including their designs, uses, repair, and maintenance

Knowledge of principles and processes for providing customer and personal services

Aware of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Time management, delegation, improvise, problem solver, efficient, work well with others

Flexible, pay attention to detail, multi task,

So for the last pass couple of years the Coronavirus has limited work for me, so to keep bills paid, started doing odd jobs. moving people to ipods, part time lawn service hope good work and affordable pay will come. Thank you..

References



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