Michael Fantahun

*** *. ********* ******, *** B. Millersville, PA 17551

adylg2@r.postjobfree.com

Core Qualifications:

e Pennsylvania Licensed Insurance Agent with A+ customer satisfaction rate

e Supervisory experience

e Extensive customer sales and service skills

Experience:

2014-Present Independent Insurance Agent Millersville, PA

e Prospect customers in need of health, life, and accident insurance

e Customer outreach to include business networking, cold calls, door to door, internet

sales, and referrals

e Assist with underwriting accurate customer insurance needs and finance options

2013-Present Sales/Finance Specialist Lancaster Mitsubishi Lancaster, PA

e Part-time sales with full-time sales results

e Customer service, prospect new clients, and follow-up

e Sales and service contract review and compliance initiatives

e Over 23 years combined in new and used vehicle sales/leasing with various large/small

scale dealerships with management, marketing, and advertising experience

2012-2014 Insurance Agent Trans America Insurance Cedar Rapids, IA

e Worked as a team to achieve successful corporate insurance sales goals

e Prospected new clients while focused on retaining annual policies

2009-2012 Executive Insurance Agent Combined Insurance Chicago, IL

e Completed accurate compliance reports

e Served on advisory board to ensure corporate goal adherence

e Trained, coached and advised insurance sales team

e Insurance sales and service

Additional Experience:

e Continued annual seasonal fireworks operations management and sales(9 + years)

e Restaurant management/server and bar management/bartender experience(10 + years)

e Call center sales, pre and post collections, asset liability/default prevention

Education:

e BA-—Business Administration Millersville University Millersville, PA

e High School Graduate Mennonite High School Lancaster, PA

e Fluent in German and Amharic