Customer Service Communication Skills

Date of Birth: August **, ****

Nationality: Pakistan

Gender: Male

Marital Status: Married

Visa Status: Visit Visa

Languages: English, Urdu, Hindi

Abu Dhabi – United Arab

Emirates

*** – 645 7014

***************@*****.***

Curriculum Vitae

Jamshaid Hayat

Objective: To work in an environment where my capabilities, professional and relevant experience can be utilized for maximum output. Achieve set objective of my own and those of the institution. I like to work in an atmosphere with challenging situation, can work with minimal supervision.

Work Experience: 1. VOX Cinemas, Majid Al Futtaim Cinemas, UAE

(April 200 till Present)

Job Profile:

1. Customer Service

2. Preparing Backup for food & consumable items

3. Making ready the counters for staff selling

4. Arranging all the needs as operation required

5. Checking cinemas

6. AC temperature checks and logging in

7. Helping customers at KIOSK to buy tickets and food 8. Assisting the cleaners after finishing session

9. Inform the team about any shortage of the item

10. Arranging stock par level

2. Fry Chicks, Lahore, Pakistan

(December 2018 – March 2021)

Job Responsibilities:

1. Customer Service

2. Cashiering

3. Preparing Backup for food consumable items

4. Making ready the counters for staff selling

5. Arranging all the needs as operation required

6. Upselling for new product launch

7. Suggestive selling to groups & families

8. Achieving selling target

3. AFC, Lahore, Pakistan

(July 2016 – October 2018)

Job Responsibilities:

1. Customer Service

2. Cashiering

3. Preparing Backup for food consumable items

4. Making ready the counters for staff selling

5. Arranging all the needs as operation required

6. Assisting the customers at KIOSK to buy food

7. Upselling & suggestive selling as per the target 8. Achieving selling target

Educational Qualification: Matric from BISE (Board of Intermediate & Secondary Education) Certificate Course: DCA Diploma in Computer Applications Computer Literacy: Well known about the daily use of computer Training: Food handling, Customer Service,

Languages: English, Urdu, Hindi,

Skill Profile: Have a smart appearance. Good communication skills, both spoken and written. Able to stay calm under pressure. Efficient and well organised. Fast Learner. Quick Responsive. Able to work under pressure. Having computer knowledge. Able to use office equipment such as fax machine, photocopiers and scanner. Interested in the work of the organization.

Reference: Reference can be provided upon request

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