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Customer Service Administrative Assistant

Location:
La Puente, CA
Posted:
July 29, 2023

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Resume:

Antoinette Suarez-Harmonson

Hacienda Heights, CA 91745

adyle0@r.postjobfree.com

+1-909-***-****

To obtain a responsible assignment with a reputable organization where experience and abilities will have valuable application and provide opportunities for professional growth, diversity and personal challenge.

Authorized to work in the US for any employer

Work Experience

Intern Alcohol and Drug Counselor

Rickman Outpatient Services - Glendora, Ca

August 2019 to March 2020

Intern Alcohol and Drug Counselor. Counseling individuals, family, and groups in Alcohol and Drug Rehabilitation. All entries entered by hand. At times verified insurance coverage. Closed due to Covid 19. Co-op Student

Unemployed

February 2015 to July 2019

Took time off from the work force to care for invalid husband and attend school. Secretary

SOUTH COAST AIR QUALITY MANAGEMENT DISTRICT - Diamond Bar, CA November 2008 to February 2015

Under the Manager for Implementation Technology, processed invoices, deliverable documents for new and existing computer applications under development or enhancement for the district. Prepared agenda and Board Letters and input into Board Agenda system for monthly Board meetings. Processed and managed contracts for vendors and contractors, and managed the annual budget, while managing the daily operations of the office.

IT Training Specialist

WATSON PHARMACEUTICALS, INC - Corona, CA

June 2006 to November 2008

Coordinated IT department compliance, procedural and system training. Ensured department was in accordance with policies and procedures, state, federal, and local laws and FDA compliance to include Sarbanes-Oxley Act (SOX), Good Manufacturing Practices, and other regulatory requirements. Electronic Document Management System (Livelink) Trainer for IT department. Paralegal - On Deployment

U.S. ARMY - Fort Leonard Wood, MO

May 2004 to June 2005

Functioned as Paralegal In-Charge of the Legal Assistance Office and coordinated and prepared requests for attorney services, Wills, Healthcare Directives, Power of Attorney and notarized documents while managing the daily functions of the office. Previously was Paralegal In-Charge of Military Justice (Criminal Law) Section and Training Battalion Paralegal.

Secretary

SCRIPPS COLLEGE - Claremont, CA

2000 to 2003

Assisted the Director of Malott Commons with coordination of speaker and special events. Maintained budgets including reconciliation of payments, vendor payments, AP/AR, journal transfers of Endowment funds, and monthly and year-end budget reports. Supervised student workers while managing the daily functions of the office.

Military Personnel Staffing Technician

Medical Recruiting/HR - Santa Ana, CA

June 1990 to June 2000

Supervisor, Retired

AT&T - Los Angeles, CA

1968 to 1990

Operator, Customer Service Representative, Communications Technician, Supervisor-Engineer, Instructor)

Education

Calvary Chapel Bible College - Diamond Bar, CA

Present

Bachelor of Science in Legal Studies

University of La Verne

February 2014

Certificate in Paralegal

University of La Verne

February 2014

Certificate in Mediation

University of La Verne

August 2011

Certificate in Public Administration

Cal State University - Fullerton, CA

2009

Associate of Science in Business Management

Mt. San Antonio College - Walnut, CA

May 2000

Associate of Science in Paralegal Studies

Mt. San Antonio College - Walnut, CA

May 2000

Business Management

Drury University - Fort Leonard Wood, MO

Electronics Communications

Community College of the Air Force

Skills

• Ms Office Suite (10+ years)

• Transcription (10+ years)

• Bilingual Spanish (10+ years)

• Westlaw (5 years)

• Document Management Systems

• Legal Research

• Budgeting

Military Service

Branch: Army Reserve

Service Country: United States

January 1979 to June 2005

Paralegal, Prev Electrician fixed wing and rotary aircraft. Additional Information

• Over 20 years experience as an executive level secretary and administrative assistant

• Over 10 years experience preparing Wills, Healthcare Directives (Living Wills), Power of Attorney and Notarized documents, coordination of pre-trial and post-trial litigation, and Legal Office supervision as an Army Paralegal

• Strong self learner, punctual and quick to learn

• Flexible and can easily change priorities

SKILLS

Excellent Customer Service and Organizational skills • Technical Training Instructor • Bilingual Spanish

• Transcription • Proficient in Outlook, MS Office, Internet research, Westlaw • Event planning and coordination • CAD, Central Office Engineering • Army Healthcare Recruiting • Supervision • Familiar with Environmental Law, Military Law, Sarbanes-Oxley Act (SOX) • Probate, Family Law • Mediation



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