Mohamed Mohsin Arabi Contact Number: +91-908*******

Email: adylan@r.postjobfree.com

I am a Dynamic, Energetic and Team-Oriented Professional, looking to pursue long-term career in a professional organization enabling company objectives of growth, customer satisfaction and service industry.

Work Experience:

Akma International, Ranipet, India. (2017 – till date) - Leather QC

Physical inspection of Leather and check the standard quality parameters in terms of size, selection, tanning, strength, grain pattern, etc. are in accordance with the customers' requirement. Develop, manage implement, communicate, and maintain a quality plan to bring the Company’s Quality Assurance Systems and Policies into compliance with quality system requirements. Effectively interact with the Technical, Development, and Production team to maintain product quality; ensuring that targets are achieved. Also responsible for measuring, examining, testing / gauging various characteristics of the product and comparing those results with the specified requirements.

Grandslam, Chennai, India. (2013 – 2017) - Branch Manager

Responsible for day to day operations of the showroom. Manage, motivate and develop the team to ensure that sales targets are exceeded. Managing showroom inventory and assets. Providing update ideas and changes to showroom displays and stock. Render impeccable customer service, particularly for more challenging or complex customer needs.

Akash Healthline Pvt. Ltd., Chennai, India. (2011 – 2013) - Service Manager

Defining and managing service level agreements with customers. Supervise the service team and assigning tasks to technicians throughout each work day that are based on SLAs, technician availability, and the technician's skills. Keeping track of service and inventory records.

Akash Healthline Pvt. Ltd., Chennai, India. (2008 – 2011) - Customer Service

Dedicated to bettering the Customer experience with reliable product information, timely assistance, helpful feedback, and respectful conflict management response. Confident communicator with the ability to lead colleagues responds to customer inquiries.

Education, Skills and Competencies

Bachelors in Commerce

Diploma in Computerized Reservation System – ‘SABRE’

Diploma in MS Office & Internet.

Comprehensive Problem Solving Abilities.

Ability to deal with People diplomatically and honestly.

Willingness to learn and hard work, Team spirit.

Active in athletics and won state level awards.

Participated in various sports activities and won many prizes and certificates.

Interest

Playing Cricket, Reading Books, Listening Music

Languages Known

English, Hindi, Tamil, Urdu & Arabic (to read),