Administrative Assistant One Stop

Location:

Posted:

July 30, 2023

Tillman Wilkerson

Utica, New York 13502

*********@*****.***

OBJECTIVE:

Human Services, Public Service, volunteer

RELEVANT SKILLS:

•Previous Supervisory experience

•Excellent listening and communication skills.

•Proven ability to successfully complete special assignments.

•Skilled in handling sensitive issues with diplomacy and objectivity.

•Detail-oriented person with exceptional follow-through skills.

•Always willing to learn and try new things.

•Outgoing, friendly, knowledgeable, “people person”

EMPLOYMENT:

New York State Department of Labor Utica, NY

Labor Services Representative, Working Solutions/Utica One-Stop 1967 -2021

•Opens office and prepares for daily customer flow: making copies, logging on resource room computers, all functions for smooth operation.

•Assists public population with questions, and assists potential customers/clients in the navigation of services needed/offered.

•Provides orientation and registration to Utica One-Stop center, and services.

•Compiles information obtained from employee surveys, and identifies consistent requests for information and services.

•Browses job listings and makes appropriate referrals for local job orders.

•Assigns office rooms for employer/vendor activities-Job Fairs, Interviews, meetings, etc.

•Usage of all office automation: faxes, copiers, computers, multi-line telephones, etc.

Peer Counselor – Regional Opportunity Center 1994 – 1997

•Assisted Griffiss AFB personnel affected by the base realignment, and monitors customer's progress through various stages of program.

•Assessed individuals' skills and needs, and referred to appropriate in-house services/outside human service agencies.

•Interfaced with both base, local communities and organizations for outreach purposes.

•Assigned student rosters for Computer Training Courses and Stress Management Seminars sponsored by the Regional Opportunity Center.

•Browsed job listings and made referrals for local job orders.

•Drafted, edited, and published Monthly Newsletters, flyers, calendars, etc., as well as drafted and edited Resumes for customers.

EDUCATION:

Tuskegee Institute Tuskegee, AL

Vocational Agriculture

MILITARY EXPERIENCE:

United States Army Ft Hallanberg, MD

Administrative Assistant Discharge-Honorable