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Social Media Customer Service

Location:
Alexandria, VA
Salary:
24
Posted:
July 30, 2023

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Resume:

KAYLA L RUFFNER

BS, MED, MBA (EXERCISE PHYSIOLOGY AND BUSINESS MANAGEMENT)

adyl94@r.postjobfree.com

216-***-****

**** ********** ***, **** *** ALEXANDRIA, VA 22303

OBJECTIVE

SKILLS

Exercise Testing and Prescription

-VO2 Max, Stress Testing, Vitals, CPR, Heart Rhythms, ECG, Cardiac Fitness Prescription etc.

Social Media Management for Podcast Iron Radio

Marketing

Entrepreneurship

Business Related Research

Scientific Research

Patent Process

-Research/Innovation/Development

-Applying for Patent

-Patent Process/Information

Communication

Public Speaking

Presentation

Organization

Market Research

Leadership

-President and Vice President of many organizations throughout high school and college

leadership roles held within workplaces

Worked in team with high pressure environment

REFERENCES

Dr. Lonnie Lowery

Email: adyl94@r.postjobfree.com

Dr. Kelsey Scanlon

Walsh University

Director Of Exercise Science

Email: adyl94@r.postjobfree.com

EXPERIENCE

SALES LEAD

Fabletics Tysons, Virginia

(JANURARY 2023-PRESENT)

As a sales lead, I help all associates be able to meet our goals daily by coaching with a positive attitude and leadership style. As well as managing the store, inventory, opening/closing, cash management etc.

CARDIAC TECHNICIAN/EXERCISE PHYSIOLOGIST

Virginia Heart Arlington, Virginia

(AUGUST 2022-PRESENT)

As a Cardiac Tech I prepare and room the patients for the Provider I am assigned to for the day. I get the vitals on the patient, and ECG, review medications/fill medications, and most importantly go over their symptoms. (Stress Testing, Nuclear Testing will be in process of training when it is my turn)

TUTOR

Companies: Hey Tutor (present)/ Tutoring for Success (Present)/Tutoring for You (personal company/present) My Club Z (past)

(January 2017-Present)

Subjects: Math (Elementary, Pre-algebra, Geometry, Algebra 1 and 2, Trigonometry, Statistics) Science (Biology, Elementary Science, Anatomy & Physiology, Chemistry, Nutrition, Exercise Science Courses) History ( Social Studies, Geography) Reading, ELA, Business (Marketing, Management, Economics) Ethics

Grade Levels: Kindergarten – College

CARDIAC MONITOR TECHNICIAN

Cleveland Clinic Beachwood (Cleveland), Ohio

(DECEMBER 2020- JULY 2022)

As a Cardiac Monitor technician, I was monitoring patient’s telemetry of patients who were in the hospital and address any rhythm changes or vital changes and call nurse with changes. As Charge technician this was a leadership role in which would cover breaks, help decipher rhythms for coworkers, pull reports on patients who had an emergency response.

EXERCISE PHYSIOLOGIST

All Health Chiropractic Bedford Heights, Ohio

(JUNE 2019-DECMBER 2020)

In this role I would prepare exercises and stretches for patients who had suffered from a work-related injury or car accident injury. Everyday process workman composition cases and understood workflow.

ACTIVITIES ASSISTANT

Laurels of Chagrin Falls

(May 2017- July 2019)

As an Activities Assistant I would plan and execute activities such as Bingo, Puzzles, Videos, Outings for Long Term and Skilled Rehabilitation Patients.

DIETARY AIDE

Copeland Oaks Sebring, Ohio

(August 2016-June 2017)

In this role I would receive the food orders from Residents of the Skilled and Assisted Living Facility and provide them their meals and daily cleaning.

FOOD RUNNER

Hidden Treasure Bar and Grill Port Orange, Florida

(October 2011-May 2013)

Hidden Treasure Bar and Grill Port Orange, Florida

In this role I would keep kitchen on track with orders, plate and tray the orders and then deliver to customers with high quality customer Service.

EDUCATION

UNIVERSITY OF MOUNT UNION

(August 2013- May 2017)

Degree: Bachelor of Science (earned May 2017)

Major: Exercise Physiology

Minor: Business Administration

Courses: (Exercise Testing and Prescription, Nutrition, Statistics, Research, Special Populations, Human Movement, Economics, Entrepreneurship, Financial Accounting etc.)

GPA: 3.0

CLEVELAND STATE UNIVERSITY

(May 2017-December 2019)

Degree: Master of Education (Earned December 2019)

Degree: Exercise Physiology

Course: (Nutrition, Research Methods, Cardiac Rehabilitation, Physiology of Aging, Human and Development I and II etc.)

Internship: Research Study called Improve with Dr. Owusu

GPA: 3.5

WALSH UNIVERSITY

(January 2020- December 2021)

Degree: Master of Business Administration (Earned December 2021)

Major: Management

Courses: (Financial Accounting, Ethics, Organization Behavior, Statistics, Social Media Marketing, Marketing, etc.)

GPA: 3.8

VOLUNTEER EXPERIENCE OR LEADERSHIP

Leadership Roles in Various Organizations as well as within Work related Roles.

Volunteered for Domestic Violence Shelters, Raising money for Charities such as Relay for Life, St Jude, Colon Cancer Research etc.

RESEARCH

Graduate Research

-Master’s Thesis

-The Effects of Estrogen Peaks on the Stretch Reflex Response During the Menstrual Cycle

-Role: First Author

Undergraduate Research

o A Mixed Tocotrienol Intervention Enhances Recover after Eccentric Exercise (Journal of International Society of Sports Nutrition, 2016, p.45)

oPreliminary findings

oRole: Author and Presenter

oExternally funded product development

-The Effects of Via Instant Coffee on the Myotatic Reflex during Bench pressing: A gender comparison (Journal: The Official Journal of the Federation of American Societies for Experimental Biology, 2017, Vol. 31 No. 1 Supplement 317.4)

oRole: First Author and Presenter

-VIA Instant Coffee Enhances the Effect of Post-Activation Potentiation in the Counter Movement Jump (Journal: The Official Journal of the Federation of American Societies for Experimental Biology, 2017, Vol. 31 No. 1 Supplement 795.4)

oRole: Author

-An Exploration of the Relationship between the Menstrual Phase and Collegiate Female Upper and Lower Body Anaerobic Capacities (Posted on Ohio Link)

oAuthor: Kelsey Scanlon (PhD Dissertation)

oRole: Research Assistant

-Served as Faculty Research Assistant for two semesters under two different Faculty Advisors who were also mentors through all my research

-Completed Data collection for Caffeine Research

Analyzed Data Via SPSS and Statistica



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