MOE PHIENGKHAM

**** ****** ***. **********, ** 38701

917-***-**** adyl8v@r.postjobfree.com

Objectives

To obtain a office position where I can highlight my skills and experience

Experience

Practice Administrator, The Foot and Ankle Clinic, Cleveland, MS 2021 – 2022

Monitoring schedule, make patient appts.

manage patient flow, communicate with doctor and staff

manage patient expectations, assist patients filling out paperwork

Enforce rules and safety measures

Ensure staff is ready for following patient day

Verify patient insurance coverage, perform prior authorizations

Communicate with insurance companies and other doctor offices

Send medical records as requested

Coordinate marketing and community events

Request paperwork from referral sources

Communicate with vendors, labs, hospitals and radiology departments

Dispense patient education materials

Practice Administrator Mt. Hood Podiatry, Hood River, OR 2013 – 2021

Communicate with billing company, hospitals and vendors

Communicate with community organizations and set up events

Responsible for accounts receivable / payable and local banking

Supporting front desk, medical assistant and doctor

Resolve technical issues with EMR, IT

Faxing medical records, scanning medical records

Collecting copays, self-pay items

Learn and implement doctor’s protocols for optimal patient care

Responding to urgent patient inquiries / billing questions

Managing clinic and surgical flow

Communicating with referring providers regarding patient care

Organize end of year team event

Mailing lab specimens

Training staff on policies and procedures

Purchasing office supplies

Making sure all Durable medical equipment paperwork is complete

Accompanying doctor on once monthly rural health clinic and nursing home visit

Performing prior authorizations

Education

The Art Institute of New York, Culinary Arts degree 2008

GPA 3.5

Les Dames D’Escoffier Scholarship

Externship: Garde Manage Esca, Chef Dave Pasternack, Final Grade A

Shorecrest High School, Shoreline, WA 1993

Hobbies

Cooking, hiking

Languages

Laos, Thai

References

Dr. Kessa Mauras, email: adyl8v@r.postjobfree.com, cell: 510-***-****

Amanda Washington, 662-***-****

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