Janice Hartman

Gravette, AR adyl7u@r.postjobfree.com 479-***-**** (C)

HR Strategist, Advocate, and Leader

Strategic and innovative HR leader with over 15 years as a proven HR professional with expertise in benefits, training, and talent management. Successfully translates business vision into HR initiatives improving performance, growth, employee engagement, and lowering turnover. Empowering leader guiding and influencing executives with a unique perspective and a track record of increasing operational efficiencies and profitability while maintaining appropriate human capital strategies to avoid risk and maintain actionable compliance with the employees.

Skills and Competencies

Policy and Process Design Talent Acquisition Diversity, Equity, and Inclusion Consulting

Change Management Mentoring Virtual Leadership Performance Management Coaching

Leadership Development Risk Mitigation FMLA/ADAAA Management Competency Development

Leading Diverse Teams Training Design People Operations Partner Consultation

Professional Experience

Tarsco Bolted Tank and Globaltherm (TFWarren Companies) Goodman, MO February 2022 – January 2023

HR Business Partner/ Talent Acquisition Manager Business Development Manager / senior leadership team

Plant HR Business Partner/Manager supporting two contract manufacturing and construction facilities with 250 employees covering multiple shifts and locations; managing a staff of 3 HR team members.

• Guide and influence leaders at all levels to mitigate risk and develop trusted leaders supporting employees

• Direct the HR strategy for human capital management, compensation, recruiting and staffing at all levels, manage employee engagement, training and development and communication, benefits strategy and design, led full administration, payroll, employee experience, FMLA, ADA, LOA management

• Increase staffing by over 50 percent within 1 year

• Training and employee engagement events grew employee satisfaction and company culture, demonstrated through survey results

• Direct strategy, review, and implement policy improvements and procedures to guide HR and organizational outcomes

• Counsel and document employee grievances including consulting with attorneys as needed for risk assessment or guidance

• Consult with managers on employee relations, compensation, benefits, training, EEO/ADA, diversity, employee development, performance management, policy interpretation, disability assistance and employee communications

Keytronic Fayetteville, AR September 2019 – February 2022

HR Manager / senior leadership team

HR Manager for a fast-paced contract manufacturing facility, with 230 employees, covering multiple shifts and managing a staff of 3 HR team members. Managed full people operations, including facility safety, workers compensation, ADA, FMLA, OSHA, benefits, payroll, employment practices, employee engagement, compensation, facility events/employee events, employee disciplinary actions, performance improvement plans, and employee development.

• Strategic partner with facility Directors guiding resolve to complex issues and identifying areas for improvement

• Trained supervisors resulting in lower turnover rates by 10% in one year and maintained proper staffing levels

• Identified and resolved multiple issues with potential to create safety risks; facilitating regular meetings with safety team under my direction to ensure compliance to standards

• Drove compliance with human standards identified under ISO9001, AS9100, J-Standard, and Six-Sigma

City of Neosho, MO Neosho, MO January 2019 – September 2019

HR Director

Directed the city’s human resources with 2 HR team member direct reports, as a vital HR leader for the city’s approach to staffing, safety, employee engagement, employee training for police, fire, airport, city services and utilities, city community center, parks & rec, effectively driving talent management, staffing, risk assessment, compliance, safety, collective bargaining for fire fighters & police unions, effective communications, as well as maintaining daily operations for human capitol including a healthy benefits strategy, ADA, Affirmative Action, FMLA, workers compensation, I-9’s, employee handbook and safety handbook, personnel actions, conflict resolution, review of contracts and connections with attorneys or other key stakeholders regarding employee issues, and other responsibilities as appropriate.

• Created and updated employee handbook which was more than ten (10) years old by using SHRM guidelines, city ordinances, city charter, as well as many other reliable sources – resulting in resolution of key employee issues and updated compliance

• Reviewed standard human resources practices and applied updated standards creating a new plan of action for correcting outdated or unnecessary practices within established timelines with properly measured goals resulting in 25% better processes and time to manage goals for quicker hiring practices resulting in an improvement for time to hire by an average of 3 days sooner

• Revised employment standards of interviewing candidates to a behavioral based interview process for standardization across different divisions of the city keeping the directors from making serious violations educating them regarding adherence to policies and standards

America’s Car-Mart, Inc Rogers, AR April 2015 – January 2019

Benefits Compliance Manager / senior leadership team

Human Resources Manager over Benefits Team of 3 direct reports and 1,850 employees in 11 states and 147 locations. Back up Human Resource Manager to the VP of Associate Support (HR).

• Developed policies and procedures to streamline programs creating more effective practices, resulting in 20% better employee response to programs offered.

• Managed legal contracts for annual benefits offering including validating demographic information on fully funded verses self-funded plans for each new product offering period. This was a four-month project which had a projected savings of over $100,000 per year.

• Presented new benefits programs to the Vice President, Controller and President annually for approval of selected offerings managing issues which would arise.

• Resolved complicated and sensitive personnel issues for higher level personnel, such as area manager, general manager or assistant manager in 147 locations.

• Resolved complicated benefits issues and maintained proper communication to the teams in the field.

• Responsible for 1095C Tax Reporting for all three years and maintained monthly documentation to support through reporting saving the company the fees of approximately $60,000 per year to maintain data and compliance.

• Managed the company website for benefits offerings, including design, communication with vendors, offerings selected, saving billable fees which would have been charged by the internet technology providers outside of the company. I created the first online experience for the employees allowing the employee and family members to access data via mobile and online technology and managed the file feeds and transfers. This project was a work over several months to implement and roll out. Employees loved it because they could access easily.

Walmart Optical Lab Fayetteville, AR April 2011 – April 2015

HR Manager

Human Resources Office Manager II, managing HR Office at a large manufacturing facility 850 employees with multiple shifts. Managed staff of 6 HR team members.

• Managed Human Resources, including payroll, OSHA, FMLA, ADA, benefits, EEOC compliance/complaints, worker’s compensation, safety manager, lean manufacturing management team seeking savings and managing risk in our processes, Six Sigma trained.

• Managed staffing at all levels, exit interviews, conflict resolution.

• Reported and presented to senior leadership all essential information related to current employment trends, staffing, benefits, payroll, and safety.

• Managed new employee orientation and exit interviews and kept records for computer-based education.

• Managed a high stress HR office and managed sensitive employee issues.

• Audited personnel records and/or documentation for compliance, effectively following company policies, strategies and standard operating procedures, as well as maintaining adherence to state, local and federal laws and standard practices.

Other Leadership and Volunteer Experience

• Active in Human Resources Business Groups – NOARK (Northwest Arkansas Chapter) and SHRM (Society of Human Resources Management Organization)

• Board Member, Nicole’s House Women’s Shelter (2021 – 2023) Proposed budget, policies, influenced, and gained support for fundraising and awareness for this non-profit

• KNEO Radio – Neosho, MO: Public radio workshops for city safety awareness

• SHRM-SCP – Studying now –will take the certification testing in 2023

Detailed Reference Information Available

• Alicia Besaw

• Lindsey Litsheim

• Leah Cutchall

• Tracy Shepherd

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