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Business Analyst Customer Service

Location:
New Delhi, Delhi, India
Posted:
July 30, 2023

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Resume:

Master of Business Administration

NIT Durgapur, West Bengal

Bachelor of Business Administration

NSHM Knowledge Campus, Durgapur

Senior-Secondary

CBSE, 2012

EDUCATION

:

https://public.tableau.com/app/profile/rajan.v

erma2478

Tableau Desktop

PowerBI

Microsoft_SQL Server

Python

MS- Excel

Skills

o Strong data analysis skills.

o Build interactive

dashboards.

o ETL (Extract, Transform,

Load)

o Solid understanding of

business operations,

objectives, and key

performance indicators

(KPIs).

Rajan

Address: Gurgaon, Haryana Phone : 956-***-**** E-mail : adyl6t@r.postjobfree.com SOFTWARE

Verma

WORK EXPERIENCE

Indifi Technology, Gurgaon

Relationship Manager

• Collate information from client for due diligence review the same and share with credit team.

• Analysis of Financial Documents, Credit History, Obligations.

Interaction with Credit and Ops team for Approvals and Disbursement Volume

• Create ESCROW A/c for smooth Repayment to reduce NPAs.

• Working with different anchors i.e., Flipkart, Amazon, Meesho, Zomato, Swiggy, Marg, Retalio, Gpay,

Facebook.

Indialends, Gurgaon

Senior Operations Executive

• Built and strengthened relationships across functional leadership areas to keep revenue development and

operational plans interconnected and effective.

• Coordinate with partner banks for loan documentation, disbursement, and customer service.

Promoted to Team Lead

• Loan Application Review

• Compliance and Risk Management

• Performance Monitoring

Indiabulls Ventures Pvt Ltd

Associate Manager

• Investment Analysis and Portfolio Management

• Trading, Execution & Market Monitoring

PROJECTS

CERTIFICATES

Edureka

Certified Business Analyst

with Grade A

Business Analyst using

PowerBI.

Tableau Desktop certified.

Python for Data Science

June 17 to

Apr 18

Oct 21 to till

date.

May 18 to

Jan 20



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