Customer Service Records Clerk

Karen Phillips

** ********** ***** 803-***-**** *************@*****.***

Objective

To obtain a position and apply and build on the skills learned from past positions in the medical/dental fields and as a records clerk. I am loyal and dedicated. I am organized & good at multi-tasking, problem solving and work well under pressure. I adapt quickly to my surroundings in a busy team setting or working alone.

Experience

2022-2023

Project Assistant Blue Cross Blue Sheild

Research medical claims and compile monthly high-cost claimant reports.

2012-2015

X-Ray Tech Carolina Children's Dentistry

Greet and escort patients to the x-ray room, communicate to the patient what x-rays are going to be taken, go over patients' medical history, clean and set up x-ray room, follow HIPPA and safety laws

2007-2012

Dental Receptionist Carolina Children’s Dentistry

Answer phones, schedule appointments, enter patients' data into computer, greet patients, collect payments, verify insurance, daily deposits, communicate appointment details and services to patients

2002-2006

Medical Receptionist Dr. James Ingram

Answer phones, schedule appointments, enter patients' data into computer, greet patients, collect payments, verify insurance, daily deposits, communicate appointment details and services to patients,

file/pull charts, call in prescriptions, coordinate appointments with other doctors

2000-2002

Records Clerk Sumter High School

Organize files, compile student records, verify vaccinations are up to date, student withdrawals, assist counselors.

Education

Central Carolina Technical College 2001-2003

Associates Degree Early Child Development

References

Available upon request.

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