Customer Service Travel Consultant
Resume:
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Anniah McRae
Irvington Nj, 07111
adyl38@r.postjobfree.com
Objective:
Experienced and passionate Travel Consultant with a proven track record in providing exceptional travel solutions to clients. Seeking to leverage my extensive knowledge of destinations, excellent customer service skills, and attention to detail to contribute to the success of a dynamic travel agency.
Summary:
Highly motivated Travel Consultant with 3 years of experience in the travel industry. Proficient in designing and organizing personalized travel itineraries, handling reservations, and ensuring seamless travel experiences for clients. Adept at building strong client relationships and exceeding expectations. Possesses a deep understanding of various travel destinations, cultures, and travel regulations.
Professional Experience:
Travel Consultant New York Ny Present
Advised clients on suitable travel destinations, accommodations, transportation, and activities based on their preferences and budget.
Handled flight, hotel, and tour reservations, and efficiently managed all aspects of travel bookings.
Assisted clients with visa applications, travel insurance, and provided comprehensive travel advice to ensure a smooth journey.
Maintained up-to-date knowledge of industry trends, promotions, and travel regulations to offer the best options to clients.
Achieved 5% increase in customer satisfaction through personalized travel recommendations and exceptional service.
Supported senior travel agents with research, booking management, and customer inquiries.
Collaborated with suppliers and vendors to negotiate competitive rates and secure exclusive travel deals for clients.
Assisted in the development of marketing materials to promote travel packages and special offers.
Successfully resolved client issues and complaints, turning negative experiences into positive ones.
Education:
Bachelor's Degree in Hospitality and Tourism PennFoster Year2021
Skills:
Destination Knowledge: In-depth understanding of popular tourist destinations, local cultures, and travel trends.
Customer Service: Excellent communication skills and a client-centric approach to ensure outstanding customer experiences.
Itinerary Planning: Proficient in creating tailored travel plans that align with clients' preferences and interests.
Reservation Systems: Familiarity with reservation platforms such as Amadeus, Sabre, or Galileo.
Problem-Solving: Ability to handle unforeseen travel challenges and provide timely solutions
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