JUDITH A. JOHNSON, MSM, SPHR

Email Address: adyl1u@r.postjobfree.com

Cell: 812-***-****

E D U C A T I O N

Master of Science Degree – Business Management –

Indiana Wesleyan University 3.91/4.0 scale

Bachelor of Science Degree – Business Management –

Indiana Wesleyan University 3.67/4.0 scale

Senior Professional Human Resources Certification (SPHR)

S U M M A R Y O F Q U A L I F I C A T I O N S

Proven success in leading change to drive results within a wide range of both private and public organizations including retail, manufacturing, healthcare, warehouse distribution, and multiple site management.

Extensive background in non-union and union labor relations, recruitment, employment issues, safety, affirmative action, diversity initiatives, training, compensation, benefits, payroll administration, and performance management.

High energy, positive, dependable, impeccable work ethic, inspires others, models the behaviors of a genuine, caring, friendly professional.

Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.

An effective team player who contributes valuable ideas, feedback and counted on to meet commitments.

E X P E R I E N C E

CVS – BLOOMINGTON, IN

ASSISTANT MANAGER IN TRAINING (current)

Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Essential Functions:

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.

Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed.

Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures.

Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager.

Supporting opening and closing store activities, when needed.

INDIANA UNIVERSITY HEALTH – BLOOMINGTON HOSPITAL

GUEST RELATIONS/ EMERGENCY TRIAGE (1 year of service)

Sets the tone for an outstanding experience by welcoming all guests to the organization in a friendly, helpful manner.

Serves as an information resource by answering questions, providing accurate up-to-date information, and giving directions to areas within the hospital and any adjoining medical facilities.

Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization.

Requires a high-level customer service-based attitude.

Triage patients in the Emergency Department regarding urgent need.

Assist patients with various needs regarding urgent care.

Determines the best method for problem resolution meeting patient need and organizational guidelines.

BLOOM INSURANCE & ADVISE INSURANCE

Medicare focused insurance agencies that serve as trusted advisors to seniors seeking to understand their Medicare insurance options and enroll them in the best health plan for their needs.

MANAGER, TALENT ACQUISITION – Bloomington, IN (2 years of service)

Newly created position to build a signature candidate experience for two separate companies for all locations throughout the United States. In-depth knowledge of full cycle recruiting and employer branding techniques.

Company did not utilize an applicant tracking system. I researched and implemented a new ATS called Clear Company.

Partnered with hiring managers to develop strategy and coordinate recruitment efforts for timely fulfillment of regular and seasonal staffing needs including but not limited to writing job profiles and posting to job boards, reviewing resumes, screening applications and interviewing candidates for all level of positions.

Collected and reported recruitment metrics and tracked against established objectives.

Lead and directed effective sourcing strategies and techniques using an appropriate combination of talent community mining, direct sourcing, social recruiting, and other relevant recruiting methods.

Assisted with administration of internship programs.

Conducted reference verification, pre-employment testing of candidates and assisted with onboarding of new associates.

Inspired and lead a team of recruiters to hire top talent in a fast-paced environment by coaching and development.

Ensured all job descriptions for all positions were in place, accurate and up to date.

Knowledgeable of HR laws in the states where the company conducted business.

Day to day operational management and delivery of strategic initiatives for the centralized recruiting team.

Strong track record of success in leading and delivering high-volume staffing initiatives primarily focused on administrative positions with all departments for both companies.

BAXTER PHARMACEUTICAL

Baxter, through its subsidiaries, develops, manufactures, and markets products that save and sustain the lives of people with acute medical conditions.

SENIOR HUMAN RESOURCES BUSINESS PARTNER – Bloomington, IN (3 years of service)

Partnered with executives and managers to leverage HR systems to drive the Company’s culture; provide strategic advice on establishing Company culture, and the related policies and procedures.

Member of a Corporate Policy Consolidation project team which developed and implemented new policies and procedures for all United States facilities.

Ensured legal compliance by monitoring and implementing applicable HR federal and state requirements; conducted investigations; maintained records; represented the organization at hearings.

Supported human resources team with all related functions (Open Enrollment, Orientations, LOA, ACR, OI, PM)

Participated in all compliance related efforts, defined key controls, and ensured processes were defined and executed to support HR and cross functional controls.

Coordinated all talent acquisition recruitment including proficiency in ATS platforms.

EXEL / DHL – (contract assignment for 2 years)

Exel / DHL managed logistic warehouse services for Wal-Mart.

MANAGER - HUMAN RESOURCES, SAFETY & SECURITY, Indianapolis, IN

Day-to-day coaching, development, and performance management of HR team; supported approximately 500 associates.

Establishment and execution of the HR initiatives including Kronos payroll, HRMS, and various programs.

Administration and management of the communication team and organizational capability plans.

Managed all staffing functions including temporary labor, succession planning, selection, and orientation of associates.

In six months, decreased the site turnover rate by 18% while cultivating an environment of change.

DANZER SERVICES, INC. (9 years of service)

Private International, German Based, Wood Veneer and Lumber Company

Danzer Services is the corporate group and parent company that owned manufacturing and warehouse operations for Danzer Services (PA), David R. Webb Company (IN, KY, CA, NC), Interforest Canada, Interforest Lumber (PA), Bradford Lumber (PA), Bradford Forest (PA) and Vinterio (PA).

DIRECTOR, HUMAN RESOURCES NORTH AMERICA, Edinburgh, IN

Position was responsible for providing strategic HR guidance based on a solid understanding of general business concepts and specific business unit needs. Provided HR expertise and direction to over 2500 employees located throughout North America at various manufacturing facilities. International, matrix reporting structure. Directed activities of eight HR/Safety Managers/Directors.

Orchestrated change management processes with senior VPs to define group objectives, success factors, implemented strategies, leadership development programs including hiring and on boarding.

Provided advice, counsel, and assistance to clients on various sensitive labor legal issues.

Directed union labor negotiation experience and union policy interpretation to 450 union employees.

Interpreted and applied federal, state, local employment laws/regulations to various facilities.

Administration of ADP payroll processes and consolidation to one payroll code for cost reduction.

Managed accounting functions for specific budget accounts for each North American site.

Created new hiring process which decreased the employee turnover percentage by 62%.

Implemented new safety/environmental procedures resulting in reduction of injuries.

Restructured, negotiated, and consolidated benefit programs, generating annualized savings over $1.5 million.

Designed, conducted, and evaluated company training, diversity compliance, compensation studies, performance management, service awards, and succession planning programs.

MANAGER, PLANT HUMAN RESOURCES – Danzer David R. Webb Company

Directed the activities of four HR professionals including Safety Manager for day-to-day operations.

Designed and managed all phases of a centralized recruitment process for various levels of personnel including management, technical, production, sales, engineering, and administrative staff.

Provided employee relations training and consulting to management staff.

Developed new HR policies, succession procedures, training programs, and built positive relationships.

Designed/implemented labor forecasting methodology, providing improved efficiencies for employment processes. Obtained 20% reduction in per capita recruiting costs.

High integrity: ability to function effectively in ambiguous and rapidly changing projects.

CUMMINS, INC. (10 years of service)

Fortune 500 Engine Manufacturing Company Held Various Positions - Advancing Career Levels, Columbus, Indiana

-Human Resources Quality Metrics Analyst – Corporate Staffing

-Special Project Six Sigma Management Assignment – Corporate Quality

-Human Resources Immigration Manager – Corporate Staffing

-Plant Human Resources Specialist – Cummins Midrange Engine Plant – New Plant Start Up

Professional References Available Upon Request

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