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Office Manager Customer Service

Location:
San Antonio, TX
Salary:
$15-$20 hr/ open
Posted:
July 30, 2023

Contact this candidate

Resume:

David M. Peace

Objective:

To obtain a long time position with a growing company where I can utilize my administrative and organizational skills while acquiring new skills and

*** ****** **.

Denton, Tx, 76205

940-***-****

adyl0g@r.postjobfree.com

EXPERIENCE

Auto Rescue Solutions, Denton- Payroll Coordinator October 2015- February 2020

Daily Work Assignments included:

1. I manage a team of 8 people who transfer data from our dispatch system to our payroll and billing system. We have about 700 Independent Contractors across the 25 states that we service. 2. We filter through about 30,000+ calls a week that our Independent Contractors complete to make sure that the Company is able to bill out the correct amount/ service to prevent any payroll/ billing errors, along with corrective billing prevention.

3. Go through the company pay request to determine if they are either eligible or not eligible.

4. Assist IC's with payroll issues on a day to day basis. Created an SOP/ Manual for the Department. (this is sharable upon request or visit link-

https://sites.google.com/autorescuesolutions.com/clearingdepartment Macdonald’s, Frisco, Tx-Customer Relations Manager November 2013-December 2015

Daily Management Duties

1. Managed the Day to Day operations for the store including (daily paperwork, daily deposits as well as counting petty cash daily. Balancing out employee tills at the end of their shift, 2. Managed a team of 2-3 Team leaders as well as 8-9 crew members.

3. Managing Kitchen throughout shift to make sure that all Food Safety Procedures were being adhered to.

4. Attended Management Training Classes/Workshops. 5. Assisted with Daily Inventory Counts as well as placing orders for daily supplies used.

SKILLS

Microsoft Word 10+ years

Microsoft Office 10+ years

Microsoft Powerpoint

Google Docs (4+ years)

Excel (4+ years)

Payroll Mgmt. (8+ years)

Data Entry (4 years)

Accounts Payable (8 years)

Management Exp. (10+ years)

Org. Skills (10+ years)

Org. Development (10+ years)

Org. Leadership (10+ years)

Customer Service (19+ years)

Marketing (

Retail Skills (10+ years)

Kitchen Mgmt Exp (3+

years)

Lic. Tax Cons. (19+ years)

Quickbooks

Human Resources (10+ years)

Interviewing 10+ years)

Ins. Verification (10+ years)

Fin. Report Writing

(10+years)

DFW Family Denistry, Savanna, TX-Treatment Coordinator December 2009- August 2015

Daily/Weekly/& Monthly Adminsstrative Duties

This is a Group of Corporate Owned Dental offices throughout the DFW Metroplex. There are 6 offices that I rotated from on a either weekly or monthly basis.

1. Handled all Billing for services provided by each office, Managed all AR duties (including AP duties as well) Along with processing EOB's and Insurance payments..

2. Maintained productive scheduling for all 6 offices. Including New patient exams, treatment, and any extractions or procedures. 3. Managed the 6 offices with duties including processing payroll reports, and sending them into accounting, Scheduling of employees

(excluding Dr's, Surgeons, and Dental Hygienist), Conducting Interviews for potential new administrative hires. Along with overseeing an onsite marketing team.

4. Managed productive scheduling for all Dr's, Surgeons, and Dental Hygienists.

5. Ordered office supplies, and any tools needed by Dental Assistants. Liberty Tax Service, Denton, TX- Office Manager

January 2001- April 2010

This was a seasonal job where I worked with the company each tax season over the listed years. I started out as a Tax Preparer which I did for the first year. When I returned the 2nd year I was offered a Leadership potion, and from the 3rd year on I was the Satellite Office Manager.

● Preparation of Tax Services (including entering demographic data accurately into the system, submitting completed tax returns to the IRS for review and acceptance, and Issuing refund checks as they became available)

● As sited Training Class Instructor with yearly training class, along with Daily Craning during Tax Season's.

● Opened/Closed Main office along with daily supervision of Tax Preparers.

● Managed Satellite office

AWARDS

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LANGUAGES

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Corinth Medical Group, Corinth, TX- Office Manager/ Personal Assistant

May 2002- February 2010

I started out as a receptionist in the office and worked for 2 and 1/2 years in that position. Then was moved to the role of Assistant Office Manager for the next 2 years. For the last 4 years of Employment I worked in the role of Office Manager as well as Dr. Campbell's Personal Assistant. At the end she closed her practice due to unforeseen family obligations that required her to move out of state.

Below are the duties in order of potions:

● Scheduling Patients

● Verifying insurance Benefits

● Patient Check In/ Check out

● Collecting Co-pays

● Administrative Scheduling

● Entering EOB's

● Charting Medical Records

● Payroll Reports

● Personal/Business Bill Payment (Electric, Rent, School Tuition)

● Deposits/ End of Day paperwork processing

● Billing

● Opening and Closing office

Double Daves PizzaWorks, Denton, TX- Manager

March 2001- April 2002\

I started out as a regular employee and in 4 months was offered a Shift Managers position, then the store was bought out by corporate and the Store Manager was let go and I was offered the potion of the Main Daytime manager. I continued in that position until I decided to change my field of employment.

● Opening Store

● Daily Paperwork

● Daily Inventory

● Interviews and Hiring of Cook staff and Delivery Drivers

● Counting Petty Cash

● Closing employee tills at end of shift

● Assistance with store security (1st contact when alarm triggers)

● Paying Daily Invoices

● Order Placement

● Employee Scheduling

● Responsible for running Pizza Delivery and Buffett

● Supervised 15 employees and Delivery Drivers

● Handled day-to-day operations

EDUCATION

School Name, Location — Degree

MONTH 20XX - MONTH 20XX

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School Name, Location — Degree

MONTH 20XX - MONTH 20XX

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Project Name — Detail

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