EXPERIENCE

Philip Grebe

RESTAURANT MANAGER

425-***-**** adyl0f@r.postjobfree.com Kearny, NJ 07032

Experienced team leader with extensive background in hospitality and customer service. Skilled in developing and maintaining strong relationships with customers, sta f, and vendors. Expert in operational management, budgeting, and sta f training and development. Successful in creating a positive, team-oriented work environment that fosters employee growth and development. RESTAURANT MANAGER

Mezza Mediterranean Grill

Lawrence Township, NJ

January 2022 - January 2023

• Identi ed areas for improvement in operational processes and developed solutions accordingly.

• Provided leadership by setting clear expectations for team members.

• Maintained a high level of customer service by addressing patron complaints promptly and professionally.

• Cultivated positive relationships with customers through excellent hospitality services.

• Implemented cost-e fective methods of inventory management.

• Recruited, trained, evaluated, scheduled and supervised all restaurant personnel. RESTAURANT MANAGER

Anjappar Indian Cuisine

New York, NY

February 2012 - January 2022

• Organized and conducted pre-shift meetings to review specials, menu changes, and house counts.

• Analyzed customer feedback and implemented strategies to improve service.

• Greeted guests at tables and attended to guest needs to promote customer service and satisfaction.

• Performed daily inspections of the facility to ensure cleanliness standards were met.

• Recruited, trained, evaluated, scheduled and supervised all restaurant personnel.

• Identi ed areas for improvement in operational processes and developed solutions accordingly.

• Cultivated positive relationships with customers through excellent hospitality services.

• Managed payroll records accurately ensuring timely payment of wages.

• Monitored alcohol beverage service in compliance with local laws.

• Implemented cost-e fective methods of inventory management.

• Implemented corrective actions for issues, continuously improving service results.

• Provided orientation and on-boarding training to new associates. RESTAURANT MANAGER

Spicy Route

Bellevue, WA

September 2008 - December 2011

• Organized and conducted pre-shift meetings to review specials, menu changes, and house counts.

• Monitored cash handling procedures to accurately charge customers. Circulated throughout restaurant facilities and kitchen areas to monitor and maintain food quality and service standards.

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EDUCATION

SKILLS

CERTIFICATIONS

CATERING SUPERVISOR

Prince Abdullah Bin Faisal Al Saud

Riyadh, SAUDI ARABIA

December 2000 - August 2008

• Maintained accurate records of supplies, inventory and nancial transactions.

• Implemented new policies related to customer satisfaction initiatives such as loyalty programs.

• Monitored employee performance to ensure adherence to established guidelines.

• Planned and coordinated menus, food preparation and presentation of catered events.

• Conducted regular meetings with employees to discuss operational changes or updates. DIPLOMA IN CATERING AND GOURMET COOKING

Thomson Correspondent Education Diploma,

2003

HIGH SCHOOL DIPLOMA

St. Anthony's College, Colombo, Sri Lanka

1973

STEWARD FOREMAN COURSE IN RESTAURANT MANAGEMENT

Sultan's Armed Forces Catering School, Oman

• Full Service Restaurant Background • Food Inspection

• Schedule Oversight • Employee Development

• Schedule Coordination • Guest Services

• Kitchen Scheduling

• Certi cate in Food Protection

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