MARY KAY JOHNSTON

Aurora, OH ***** 330-***-**** adyl00@r.postjobfree.com

PROFESSIONAL SUMMARY

Industrious and enthusiastic individual proven to consistently meet productivity goals and business objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving issues and extremely organized in day to day workload. Extremely conscientious with excellent work ethic.

SKILLS

WORK HISTORY

Patient Services Representative 10/22 to 5/23

Akron Childrens Hospital (Pediatrics) - Twinsburg, OH Scheduled patient visits in-person, via phone and MyChart using EPIC software system, performed point of service activities (visit preparation, verification of information, co-pay collection, patient tracking, etc.) Scheduled referral or third party diagnostic testing per physician instructions, participated in supervisor directed phone calls to patients regarding scheduling of well visits, prepared Financial Consents and Price Estimates for uninsured/newborns. Requested newborn medical records prior to visits from numerous facilities, ensured HIPPA compliance at all times, some interaction with CSB (Child Services Bureau) intake, involved with legal guardianship release of information with patients under age 18. Relief staff to two other Akron Childrens locations when patient visits were slow at Twinsburg facility. Manager, Trade Shows, 08/2002 to 08/2021

Hitachi Healthcare/FUJIFilm Healthcare – Twinsburg, OH Managed 80+ medical diagnostic tradeshows annually, including contracts with show labor unions and medical societies, staffing, exhibit design, budget and cost reports, as well as attended many shows personally. Managed a $3M budget annually. Largest annual show consisted of a 80' x 100' booth structure and 100+ staff, including management of social events pertaining to each tradeshow. Managed MRI, CT and Ultrasound company medical devices transported to each show.

• Policies and procedures

• Staff Management

• Strategic planning

• Microsoft Windows:

• WORD, EXCEL, POWERPOINT, OUTLOOK

• MAC: Pages, Numbers, Calendar

• EPIC Scheduling Software

• Typing - 80 words per minute

• Shorthand - 80 words per minute

• Ten key adding machine by touch

Executive Administrator to CEO, 03/2001 to 07/2002 TMG Development Corporation – Twinsburg, OH

TMG was a start up business of medical diagnostic imaging centers in non-hospital, public locations. Involved in all new business set up processes. Managed set up of two corporate offices, including investigation and selection of sites. Administrator of Human Resources, Employee Benefits, ADP Payroll and Simple IRA (401k) employee benefits for 100+ employees. Managed marketing/promotional literature from initial drafts to final print and distribution. Traveled to various medical imaging centers in Ohio and Illinois to assist in initial set up of operation. Managed all off site group meetings for entire corporation. Executive Assistant to President, 11/1995 to 02/2001 SMV America (Nuclear Medicine Diagnostic Equip) – Twinsburg, OH Supported Company President with company confidential duties. Prepared sales quotations, proforma financial reports, RFP's (bid requests) and service agreements for all sales and marketing staff. Supported approximately 25 outside sales associates. Managed all off-site sales meetings, including some international meetings. Participated in sales meeting in Paris, France. Attended trade shows and managed first point of contact reception desk at tradeshows. Supported various international company executives from France and South America.

Executive Secretary to President and CFO, 12/1984 to 10/1995 Gunton Corporation (Pella Windows) – Bedford Heights, Ohio Managed all personal affairs of company President, including confidential financial matters for airplane charter company and three personal residences in three states. For CFO maintained 35 outside sales office leases including expenses for each and annual reporting projects for outside auditors. Managed all general property and auto liability insurance claims, liaison between Company and insurance carrier regarding claims and lawsuits. Implemented a company-wide long distance telephone program resulting in a $200,000 annual savings.

EDUCATION

High School Diploma

R.B. Chamberlain High School - Twinsburg, OH

SUMMIT COUNTY HUMANE SOCIETY

Certified dog trainer at Summit County Humane Society in Twinsburg, OH. Trained dogs while in shelter to be adopted into families knowing their basic and sometimes advanced commands. Trained group dog walker; took dogs off premises to various park locations to give dogs a break from the shelter environment. Also worked with cats in the shelter by providing socialization and human interaction. This was a volunteer position.

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