Customer Service Sales Associate

Tiera Gaddy

adykzj@r.postjobfree.com

The Well - Wellness Center New York, New York

Spa Attendant April 2023 - Present

• Performed support tasks to maintain the smooth flow of operations at spas

• Ensure that clients receive optimal services.

• Keeping the cleanliness of different rooms and areas

• Preparing the facilities, sanitizing tools and equipment

• Monitoring the inventory of supplies, and assisting therapists as needed Reggio Emilia Montessori Center Brooklyn, New York Aftercare Assistant /Floater September 2022- Present

• Creating a safe environment for developmental play

• Engaging in stimulating activities

• Support teachers in maintaining class behavior

• Performing end of day cleaning duties

Discovery PitStop Day Care Center Brooklyn, New York Teachers Assistant / Floater September 2022- January 2023

• Changes diapers and tends to basic physical needs and all aspects of care required by children in the infant room

• Administers basic first aid

• Maintains classroom cleanliness according to health and safety regulations Anna & Jacks Treehouse Pelham, New York

Infant Room Teacher February 2022- August 2022

• Overseeing emotional and social development

• Preparing Meals and feeding infants

• Helping with personal hygiene

• Supervising play activities and maintaining a safe and clean environment Planet Fitness Brooklyn, New York

Gym Attendant December 2021 - February 2022

• Ensure the fitness area remain clean and organized

• Organize dumbbells, weight plates, and bars

• Disinfect and clean gym/wellness equipment

• Actively supervise the fitness mezzanine and cardio areas Thursday’s Child Brooklyn, New York

Assistant ABA Teacher September 2021- January 2022

• Aiding in teaching behavioral and social skills to toddlers

• Maintaining records & administrating assessments daily

• Supervising assigned children at all times

• Administrating food & snack times daily

• Providing personal aid & care as necessary for students, such as diaper/clothing changes as well as toileting

Seasoned Vegan Harlem, New York

Waitress/ Cashier / Host March 2019 - March 2020

• Welcoming guests to the venue, manage the flow of patrons into the Dining and Bar areas

• Taking customer orders and delivering food and beverages

• Making menu recommendations, answering questions and sharing additional information with restaurant patrons

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Maiden Lane Medical New York, New York

Scanner/Office Assistant September 2017- January 2018

• Produce digital copies of documents for retention purposes

• Responsible for organizing scanned documents on various local, network and cloud storage devices

• Categorize invoices and patient charts as well as detecting errors on legal documents

• Working with ECW computer program

• Confirm and update patient's insurance information

• Daily update of doctor/patient results

The Sawyer family Brooklyn, New York

On call Nanny January 2013 - Present

• Care for four children, ages 5, 3, 1 year old and 1 month old.

• Prepare vegan meals and snacks for dinner/school lunch

• Organize fun and educational activities

• Planned outdoor activities such as playground/park visits

• Light house keeping as well as grocery shopping for children’s meals/snacks

• Singing bedtime stories for children of parents choosing Bebe Long Island, New York

Stylist/ Sales Associate Team Lead September 2016- June 2017

• Trained new hires on Bebe policy and procedures

• Provided knowledge of company products and current styles in order to best assist clients.

• Successfully operate and manage cash register, performing opening and closing performances.

• Handled client returns and client complaints

• Meet and surpassed daily sales goals.

• Kept and maintained clientele book.

• Was awarded Top dollars per hour award in October and September Macys Long Island, New York

Fine Jewelry Clerical Associate August 2016- September 2016

• Coordinated business and promotional activities concerned with sales.

• Organized and filed shipping, receiving, customer sizing, repair, sales, and return documentation.

• Contacted clients to keep them aware of new merchandise and upcoming sales.

• Increased sales by 15%.

The Parking Spot Queens, New York

Cashier/ Costumer Service July 2015- August 2016

• Schedule appointments and client pick ups

• Checking in client upon arrival.

• Validate client information including driver license and credit card.

• Collect payment for services rendered.

• Welcomed and train new team members.

• Drive sales by sharing the benefits of our loyalty programs for guests.

• Assist valet in locating customers car and preparing them before flight has landed.

• Scans items, provides change, balances drawer, and process card transactions Antuns Catering & Event Hall Queens Village, NewYork Banquet Server August 2014- September 2015

• Performed all tasks of setting up for weddings and private parties

• Maintained a sanitary atmosphere for guests by thoroughly preparing and maintaining work areas

• Prepared and organized utensils and food to be served during banquets

• Assist in serving, table set up, and table clearing in readiness for events.

• Successfully assisted approximately 100 to 300 guests each shift.

• Ensured guest experience was a memorable one

• Assisted and supported other banquet staff in serving guests

• Ensured a safe working environment by following all work practices

• Adequately read and followed banquet event order Laurelton Springfield Community Daycare Center Laurelton, New York Teachers Aid / Assistant September 2007 to June 2011

• Worked with children between the ages of 2 - 6 years old

• Assisted teachers with transitioning from nap time to afternoon snack time

• Lead afternoon educational reading sessions and recreational indoor / outdoor activities

• Monitored play time until evening dismissal

EDUCATION

Queens High School of Teaching Queens, New York

High School Diploma June 2014

SKILLS

Proficient in Microsoft Office, Google Apps, Internet Research, Social Media, Sales, and Customer Service

Samuel Field Y Bellerose, New York

Camp Counselor / Youth leader September 2011-June 2014

• Direct daily functions for summer camp dedicated to creating engaging recreational opportunities for children, adults, and families.

• Design and implement weekly schedule, activities, and programming for camp group.

• Organize and lead small and large group activities such as crafts, nature, songs, games, swimming, archery, canoeing, family night, and opening and closing ceremonies.

• Identify and respond to camper behavioral issues, and report concerns to camp leadership.

• Communicate with parents regarding participant experiences and expectations.

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