March **, ****

Customer Engagement Coordinator

Trillium Health Partners Foundation,

I write to express my interest in the position, Coordinator, Community Engagement with Trillium Health Partners Foundation, 89 The Queensway West, Mississauga (with occasional work at Credit Valley Hospital and Queensway Health Centre Ontario Toronto as recently advertised by your organization.

I have an extensive community and stakeholders’ relations capacities working for a multinational oil and gas company, Chevron Nigeria Limited, operating from the Niger Delta Regions of Nigeria. For over 10 years, I managed the community and stakeholders’ relations issues/programs for Chevron Nigeria Limited working with over 250 communities from eight (8) ethnic nationalities, NGOs, and government stakeholders. I managed the company’s agreements with various stakeholders (the global memorandum of understanding and the offshore memorandum of understanding with the stake-holding communities), the development and implementation of social investments programs within the communities while securing social license for the company and its contractors to operate.

I handled community and government affairs relations functions for the company advocating the company’s programs and positions to key Community leaders, federal and State government stakeholders, thus ensuring Communities actions and government policies do not adversely harm the company’s operations. I represented the company at various Communities, stakeholders, and legislative engagements, ensuring company’s views and positions are heard and considered on issues that are likely to adversely affect the company. As a member of the emergency response team, I ensured that all events got the right community and government stakeholder participation and attention (example-KS Endeavour Rig and Ojumole well 1 fire incidences, 2020 and 2021). I ensured that all required approvals were secured in a timely way for the company’s project to progress. I also handled the department’s strategy and planning programs, ensuring that all corporate programs are addressed timely.

I am highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines; and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in the subject position. While I am grateful for the opportunities afforded me in my prior position, I am ready to embark on a new career path that offers me new challenges to put my skills to use. During my previous job, I participated actively in various diversity and MARC (men advocate for real change) networks programs and activities at my previous job. I have people and IT soft skills. I hope to bring these experiences to work.

Please look at my enclosed resume for more details about my work experience and qualifications. I'd really like to speak with you more about the position, and I look forward to hearing from you soon.

Yours Sincerely

Charles O. Egbuedo

437-***-****

adykz1@r.postjobfree.com

CHARLES O. EGBUEDO

+1-437-***-**** adykz1@r.postjobfree.com 302 Buick Blvd, Brampton ON. Canada

Career Summary

I am highly adept at handling various responsibilities by prioritizing my tasks, establishing clear deadlines; and finding creative solutions to eliminate obstacles. My experience has equipped me with the necessary tools to succeed in the subject position. For over 10 years, I managed community and stakeholders’ relations for Chevron Nigeria Limited, a multinational oil and gas company with over 250 communities’ stakeholders from eight (8) ethnic nationalities, government, and NGOs. I managed the company’s agreements, relationships, engagements, and social investments programs with the stakeholders in the communities thus securing a social license for the company and its contractors to operate. I am a consistent, hardworking, highly motivated person. I enjoy working with the public. I feel it is crucial to demonstrate the importance of my job and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long-term employment in a friendly environment.

Other Skills:

• Organizational skills

• People and customer care skills

• Highly motivated and ability to work effectively independently.

• Attention to details.

• Consensus building and Negotiations skills.

• Crisis Management and risk Analysis

• Strategy and planning, analytical thinking, decision making, problem-solving, research & learning.

• Communication and Public Relations.

• Talent acquisition and knowledge

• Emotional intelligence / active listening

• Human resource management Skills

• Government affairs relations, and lobbying and issues advocacy skills,

• Partnership building, collaboration, and consultation

• ESHIA skills

• Proficiency in community and stakeholder engagement skill

• Knowledge of indigenous peoples

• Political acuity, tact, and discretion to manage issues of sensitive and contentious nature.

• Contract management and program knowledge

• Records management

• Cataloging and classification

• Library and information management skills

• Sales skills.

• Media relations skills.

• Certification in real estate sales representative- on-going

• Project management soft skill/ CHEPDEP

• Presentation Skills

• IT soft skills like Microsoft word, excel, power-point, etc

EXPERIENCE

Rehoboth Global Services Inc. - ON, Canada

2021- 2022

Position: Manager

Duties:

• Manages family investment in real estate within Canada and overseas.

• Discharge executive responsibility.

• Ensured growth of the company and achieved income targets approved by the board.

• Set strategic goals for the company and managed the execution process.

• Managed company’s investment in real estate in Canada and Nigeria partnering with realtors.

• Executive oversight of the day-to-day operations of the company.

• Provided leadership to make the company the most competitive industry player in terms of customer service, employee satisfaction and returns to shareholders.

• Developing key performance goals and managing the performance of staff.

• Hiring new of staff within business unit.

• Ensuring that departments or units deliver quality offerings to clients.

• Working closely with account managers and other senior staff to retain clients.

• Developing new solutions to meet client needs.

• Improving internal processes for better productivity.

• Overseeing projects and interpreting performance reports

• Managing the budget and monitoring the financial health of the business.

Chevron Nigeria Limited - Lagos, Nigeria

2011- 2021

Position: Government Affairs Advisor/Coordinator, Community Relations Functions:

Responsibilities:

• Supported the Chevron Nigeria Limited, Mid African Strategic Business Unit (NMA SBU) base business objectives and major capital projects through building a strong partner of choice image for Nigerian National Petroleum Company/Chevron Nigeria Limited Joint Venture (CNL JV) in her field operational areas in Nigeria by effective Management of Government and Community Stakeholders Affairs,

As Coordinator, Community Engagement:

• Managed Community engagement processes and ensured disruption free operations.

• Developed stakeholder mapping and engagement plans for each project, programs events and ensured they were implemented as approved.

• Worked with stakeholders (communities, State Government Reps and NGO’s) to come up with Community Development plans for various Communities. Managed community scholarship programs etc.

• Managed global memorandum of agreement (GMoU) and offshore memorandum of agreement with identified stakeholders.

• Managed local community content, contractors and agents- ensured equitable community participation in our operations.

• Built cordial relationship between company’s executives and Community stakeholders and ensured projects and programs progress without stakeholders’ disruption.

• Ensured community and government participation in emergency and crisis management and recoveries.

• Ensured stakeholders (govt. and community reps) participate in joint investigation visits to incidents locations as required by law.

• Handled all company communication with stakeholders. Prepared presentations slides and other communication tools for management meeting with stakeholders.

• Developed positions papers on issues for engagement with stakeholders. Prepared questions and answers in response to stakeholders and media inquiry.

• Developed risk analysis and decision alternatives on matters requiring leadership endorsement for implementation. Managed issues database (issues update, tracking and resolution)

• Ensured implementation of social performance programs and its monitoring and evaluation (education, scholarships, health, and economic intervention areas). Developed/secured approval for social performance budget.

• Worked with NGOs to monitor programs and projects implementation.

• Attended social events by key stakeholders -soccer, anniversary, birthdays, and funerals to build relationship with company.

• Held town hall meetings with stakeholders (community and government) to address reported issues and concerns. Generate meeting reports for leadership decision making.

As Snr. Government Affairs Advisor (Govt. Relations),

• Built strong company- government affairs relations.

• Interfaced between company and the legislative arms of government.

• Ensured high level Federal and State Government participation in company programs and projects.

• Facilitated visit by federal and state legislatures to company's project and facilities.

• Sought for areas of collaboration and support between company and government, ministries and agencies in company projects and programs.

• Engaged and secured government regulatory approvals for company's project.

• Represented company in government programs and events.

• Facilitated company leadership engagements with key state government officials.

• Led company lobby and advocacy on key legislative topics/issues that can adversely affect company's operations.

• Managed all state government and company communications. provided company responses to demands by State Governments on the company.

• Ensured company meets all regulatory compliance practices.

Strategy and Planning:

• Responsible for Division’s strategy, planning and implementation.

• Developed divisions annual business plan for field Policy, Government and Public Affairs (PGPA).

• Engaged cross functions groups, departments, divisions, and units for inputs into the Field PGPA's Annual business plan.

• Developed advocacy plan in place and implement plan for relevant communities’ project (electricity, water project, Hospital, schools’ projects etc)

• Ensured that implementation, monitoring, and evaluation of company’s social investment projects in the communities are carried out monthly based on the agreed business plan metrics and scorecard deliverables.

• Developed Field PGPA stakeholder management plan and updated the database on a weekly, monthly, or Quarterly basis.

• Ensured stakeholder engagement plans for company projects -Abiteye, Makaraba NAG, NRWOs, EESP & Sonam are reviewed by PGPA Rep and the Project Manager in accordance with the stakeholder engagement plan (SEP).

• Reviewed field Policy, Government and Public Affairs (PGPA) score card monthly and provided update and mitigation plan to close identified gaps. Tracked on weekly basis the resolution of issues in the issue register.

• Ensured 100% compliance on all mandatory compliance processes, including Foreign Corrupt Practices Act (FCPA) and surveys. Worked with various Units in Field PGPA and ensured issues of daily/weekly activities report were met.

• Facilitated Field PGPA weekly Leadership Team meetings and monthly ELT (Expanded Leadership Team) meetings. Facilitated meeting with PGPA Leadership for alignment on issues.

Chevron Nigeria Limited - Lagos, Nigeria

2001- 2011

Position: Company Librarian

Duties:

• Provided Library Services to the Chevron Nigeria Limited employees managing the acquisition, cataloging and classification functions.

• Provided Information and Research functions for over 5,000 NNPC, Chevron Nigeria Limited JV employees and contractors in Nigeria.

• Collecting and cataloging library resources including books, films, and publications.

• Helped people locate reference and leisure reading materials.

• Maintained library records and ensured they were up to date.

• Performed regular audits of the information and inventory on file.

• Educated patrons on how to properly search for information using the library databases.

• Managed budget, planning, and employee activities.

• Managed the check-out process for books and other resource materials.

• Organized and hosted book sales, author signings, and other reading events.

• Clarified the use of library amenities and provided information about library policies.

• Ensured the library meets the needs of precise groups of its users.

Personal Development: I attended the following trainings:

• Training on use of stakeholder management systems (SMS 2.0 database), community relations management, monitoring and evaluation, consensus building and negotiations, conflict resolution, government affairs, media relations skills, strategic thinking and decision making, lobby and advocacy skills, ESHIA skills, CPDEP/SESOC skills, proficiency in issues and stakeholder engagement, certification in real estate management(on-going), project management skills, presentation skills, proficiency in IT soft skills like Excel, access, power-point, budgeting and personal financial mgt, repetitive Stress Injury (RSI) management and several safety and health trainings, etc.

• I facilitated lunch and learned sessions for PGPA Field Employees and scheduled brainstorming sessions to generate ideas for creative solutions.

• I actively participated in employee networks programs. I also attended diversity & Inclusion focused events to connect with different employes at work and in communities. I participated in social event by our stakeholders (Communities and Government) to build relationship on behalf of the company. I took part in NMA MARC (Men Advocating Real Change).

Volunteer work:

• As a member of the Redeemed Christian Church of God, Canada, I worked with the Church leadership and daily Bread food bank. We assisted with packaging of food for distribution to needy centers supported by Daily food bank -2002

• Grace Center, Brampton. I participated in feeding programs for the homeless. I helped in serving food to over 100 homeless men and women.

• Homeless shelter, Toronto – I took part in providing blanket for over 150 homeless men and women at the shelter

EDUCATION

Postgraduate Diplomas (PG.D.) Computer Science (2000 -

2001)

Delta State University, Delta State

Master of Business Administration (M.BA) Human Resources

(1994 -1996)

Lagos State University, Lagos State

Bachelor of Science (B.Sc.) Library Studies & Economics (1985 -1989)

Abia State University - Okigwe, Abia State

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