*** ******* ** ******, ** ***** 832-***-**** adykym@r.postjobfree.com

EXPERIENCE

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Medical Assistant/ Receptionist, Millennium Oncology Kingwood, TX

·Answered and triaged patient phone calls to appropriate staff members

·Recorded and delivered accurate messages from patients to physicians/nurses

·Scheduled patient appointments with physicians in Millennium Oncology offices, radiology procedures in Millennium offices, and procedures in Millennium Oncology offices

·Scheduled external radiology appointments/ procedures per physician orders and patient preference

·Communicated hospital consults to appropriate on-call physician

·Assisted patients with referrals to physicians outside of Millennium

·Roomed patients for physician visits, including vital signs and medication reconciliation with patients

·Administered injections to patients per physician orders

06/2012-06/2013

Medical Assistant, Greater Houston Cancer Clinic Conroe, TX

·Roomed patients for physician visits, including vital signs and medication reconciliation with patients

·Administered injections to patients per physician orders

·Phlebotomist for patient visits requiring blood work

·Assisted infusion room with IV starts

·Scheduled patient appointments with physicians in GHCC offices, radiology procedures in GHCC offices, and procedures in GHCC offices

·Scheduled external radiology appointments/ procedures per physician orders and patient preference

·Performed insurance verification

02/2011-06/2012 Customer Service Specialist, Lowe’s Home Improvement Moore, OK

Provided customer support to general public customers as well as contractors

Managed high-volume workload in a deadline driven environment

Responsible for resolving complex issues and ensuring customer satisfaction

02/2003-01/2011 Customer Service Manager, Walmart Porter, TX

Responsible for leading a customer-focused team

Instilled a shared, enthusiastic commitment to customer service

Ensured the execution of all safety, security, quality, and corporate operations policies

EDUCATION

Graduated 2012

Medical Assisting and Phlebotomy Program, Platt College Moore, OK

GPA 3.8, recognized with honors

DATE of Expiration

CPR Certification