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Customer Service Team Leader

Location:
Sacramento, CA
Posted:
July 28, 2023

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Resume:

K

R

Keturah Redd

Excellent Customer Service Skills and Team Player

Sacramento, CA

Profile

Resume

Dashboard

Keturah Redd

Excellent Customer Service Skills and Team Player

Sacramento, CA 95818

adykx4@r.postjobfree.com

916-***-****

Current/Most Recent Employer

Volt staffing

FedEx ground

Blue Crew Temp Agency Current/Most Recent Position

Lead Assembly Line Work

Wiring a non wiring equipment on test monitors and packing and unpacking equipment and shipping and receiving and scanning verifying labels merchandise.

Team Leader.

,

Resume

Keturah Redd

2776 5th street

Sacramento, CA 95818

Phone: 916-***-****

Cell: 916-***-****

E-Mail: adykx4@r.postjobfree.com

Professional Summary

Independent contractor

Skilled- Clerk well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong

attention to detail. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently

and safely as possible. Warehouse worker with strong work ethic and two+ years hands-on experience.

Authorized to work in the US for any employer

Willing to relocate to: Ca

Work Experience

Scanner Audit Tech

Pegatron/ Apple - Elk Grove, CA

September 2018 to Present

PSA CLEANING IPHONE 7,8

AUDIT DETECT DISASSEMBLE

AUDITING IPHONES 7,8

AUDIT SCAN TECHNICIAN

Shipping and Receiving Clerk2

SJS Industry - Sacramento, CA

February 2018 to Present

Picking Package Packing Printing packaging label for Shipping on a IBM Device and software Sorting pulling package QR Returns assembly line

Lead Assembly Technician

Blue Crew - San Francisco, CA

September 2016 to Present

Assembling wires on various equipment and rewiring testing and troubleshooting on testing monitors, packing and unpacking, loading and unloading shipping and receiving Warehouse.

Lead Package Handler

FedEx Ground (FXG) - Sacramento, CA

October 2016 to September 2017

Sorting Alpha and numeric numbers and letters scanning and logging in packages palletizing palletizing small sort packaging and assembling packages handling returns relabeling printing scannable barcodes for the returns packing and loading in and out bound loading in scanning inventory

Cleaning Enforcer

Caretaker Janitorial - Sacramento County, CA

December 2015 to August 2016

Cleaning buildings in office mopping sweeping vacuum Lobby areas kitchen areas bathroom areas office areas cubicles and other various places in buildings and offices loading stocking supplies emptying trash cans into dumpsters waxing stripping floors

Cleaning Enforcer technician

ABM Industries, Inc. - Sacramento, CA

March 2014 to December 2015

Cleaned in and around the buildings, prioritizing safety at all times.

Thoroughly scrubbed and cleaned bathroom fixtures and partitions.

Hosed down and swept steps and sidewalks.

Spot cleaned furniture and carpet.

Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

Steam cleaned and shampooed carpeted areas.

Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.

Mixed water and detergents in containers to prepare chemical cleaning solutions.

Promoted building security by locking doors and checking electrical appliances for safety hazards.

Collected, sorted and transported recyclable materials.

Sanitized bathrooms, showers and locker rooms.

Checked in and stocked inventory throughout the facility.

Kept janitorial closets clean and organized.

Supervised the cleaning, maintenance and care of building and grounds.

Wiped down span class=" RadEWrongWord" id=" RadESpellError_ 0" tabletops/ span, chairs and condiment containers.

Dusted all furniture and fixtures thoroughly and carefully.

Shipping and Receiving Clerk

Family Discount Furniture - Sacramento, CA

August 2011 to September 2014

Achieved a 99% on-time shipment rate.

Redirected shipments en route in response to customer requests.

Loaded products weighing up to- 50-75 pounds onto trailers for delivery.

Loaded and unloaded pieces into boxes for shipment.

Maximized sales by shipping on time and accurately.

Trained staff on material handling processes to reduce shipping times.

Built a motivated warehouse team of- 20- 50 well-trained staff.

Moved freight, stock and other materials to and from storage and production areas and loading docks.

Received, stored and shipped goods and materials.

Sorted cargo before loading and unloading.

Tagged all inbound merchandise with receiving date.

Cleaned and maintained the warehouse in compliance with OSHA safety standards.

Picked up incoming stock and delivered materials to designated locations.

Divided cargo received by account number and intended location.

Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.

Complied at all times with SOX, USDA, FDA, DOT and U.S. Customs guidelines and regulations.

Loaded and unloaded ship cargo.

Used item numbers to properly stock warehouse.

Recorded numbers of units handled and moved using daily production sheets and work tickets.

modulator label technician

Walmart eCommerce - Sacramento County, CA

January 2011 to March 2014

Tagging merchandise login merchandising scanning labels placing modulator in various departments on shelves building shelves Place electric wires and cable wires throughout stores

Education

+ add degree

business marketing and sales

Sacramento City College - Sacramento, CA

2011 to 2018

High School Diploma in math

Grant Union High School - Sacramento, CA

1996

Skills

Customer Service Experience (10+ years)

Shipping

Shipping Receiving

Forklift

UPS

Warehouse Associate

Loading

Picker Packer

Unloading

General Labor

Order Puller

Links

http://adykx4@r.postjobfree.com

Awards

excellent customer service

September 1998

Cashier team leader

Certifications/Licenses

Customer Service

September 1998 to Present

Certified nurse assistant / home health nurse

June 2002 to Present

Go to carelinx.com and you will see that I have passed a background check you also see that I am a certified nurse assistanint and a home health aide. Also I work for IHSS numerous of years for several different clients.

Additional Information

Skills

Exceptional communication skills

Quick learner

Strong client relations

Shipping and receiving professional

Credit card processing

Inventory control

Complex problem solving

Flexible thinker

Logistics knowledge

Current drivers license

Verbal communication skills

Team leadership skills

Front desk experience

Courteous

Guest satisfaction specialist

Self-starter

Chemical cleaners

Multi-tasking

Skilled housekeeper



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