Crystal L. Lloyd

608-***-****

adykx2@r.postjobfree.com

Madison, Wi

Education and Training

● Healthcare Administration Training Program, Urban League of Greater Madison Oct-2021-Nov.-2021 o Epic/Health Link: Prelude & Cadence, Medical Terminology & Insurance Concepts o Microsoft Word & Excel, & Typing, Professional Presence & Time Management

● Completed coursework in General Studies, Estrella Mountain Community College June 2003-June 2005 o Accepting the Challenge of Excellence (ACE) Scholarship o IT Coding

Certifications

● OSHA March-2018

● Manual Blood Pressure July-2017

● Certified Nursing Assistant, Neway Directions Inc . June-2017 –July 2017 o WI State Certified Nov.-2017

● Community-Based Residential Facilities (CBRF) Certified April-2013 o Standard Precautions, First Aide, CPR, Fire Safety, Dietary Work Experience

Caregiver, Fiscal Assistance- Dane County July-2020-June-2021

● Monitored patient health and safety while encouraging independence in daily activities

● Prompted patient to take medications according to medical guidelines and prescriptions

● Complied with HIPAA Standards in all patient documentations and interactions

● Maintained thorough patients records and updated healthcare team on patient’s status Certified Nursing Assistant, Star One Agency, Madison WI April-2018-Dec.-2020

● Complied with HIPAA Standards in all patient documentations and interactions

● Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming

● Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks Certified Nursing Assistant, Brightstar Care Agency, Madison WI July-2017-June-2020

● Offered companionship and assisted in personal cares at a level that the facility’s nursing staff could not provide

● Provided patients, residents, and clients advocacy and support

● Presented high quality patient acute care, rehabilitation, home healthcare and nursing home setting

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At-Home Coordinator, Private March-2017-May-2017

● Performed blood glucose check 8-10 times a day for a child with type 1 diabetes

● Prepared meals and snacks for daily living while accomplishing dishes and laundry duties

● Created a playful, safe, and fun environment for children ages 2-12 in addition to coordinating family schedule Caregiver, Sienna Crest Assisted Living, Marshall WI Oct-2016- Feb-2017

● Observed and documented new behaviors by residents, excellent resident care and charting skills

● Preserved residents’ dignity and minimized discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing

● Created and performed activities throughout the day At-Home Coordinator, Private Aug-2016-Oct-2016

● Carried the load for scheduling children doctor’s appointments

● Applied insulin 10 times throughout the day and night for a child with type 1 diabetes

● Prepared meals, bathing, grooming, and assisted with school projects Caregiver, Oak Park Place, Madison WI April-2014-Oct-2016

● Provided daily cares to residents while maintaining a clean environment in the facility

● Promoted high quality customer service with a focus on satisfaction and retention

● Supported patients with feedings bathing and grooming,

● Implemented resident care and safety, while answering an attending residents calls Volunteer Experience

Team Member, Freedom Inc. Madison WI July-2019

● Worked together in large and small groups doing face paintings, dancing and serving food

● Created a route to serve plates/food to the community

● Participated in cooking on the grill and supported various other organizational efforts