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Customer Service Data Entry

Location:
Philadelphia, PA
Posted:
July 28, 2023

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Resume:

Bridget Harris

Philadelphia, PA *****

+1-267-***-****

adykwz@r.postjobfree.com

Work Experience

Data Entry

*/**** - */**** ********* Inc.,

** ***** ** ******** ****** for the Bank

Customer Service

10/2017 - 8/2021 Officeteam,

I worked for a HR company provided assistance to clients by doing data entry in the Excel spreadsheets

updating it with Sales leads of HR company execs for sales people to call. Navigated through multiple

screens to make phone calls provided scheduling appointments for those needing temporary staffing for schools.

Made quota of 10 scheduled appointments per week. Made 70 phone calls Outbound and received 20

Inbound calls daily. The HR firm made big contracts because of the contacts I made like Health south.

Worked at 3 companies for Office team. Used Word, Excel and Outlook daily

Call Center Representative

3/2015 - 9/2017 CONTEMPORARY STAFFING SERVICES,

Customer Service made outbound calls to seniors to provide excellent technical support and testing of emergency medical alarms to the customers.

Made 106 phone calls quota daily to activate the alarms.

Used Sedona billing system for Resolving payments and order disputes and scheduled reservations for new customers

Voted best Customer Service agent by the Company

Customer Service

7/2013 - 2/2015 CONTEMPORARY STAFFING SERVICES,

Telemarketing made outbound calls to small and medium sized businesses to sell E commerce websites.

Provided assistance to clients to see the ecommerce website prior to buying using joinme.com

Processed credit card payments and confirmed refunds for the websites

Earned weekly bonuses over $200 weekly for sales. Above quota in weekly sales leads.

Telemarketer

6/2012 - 6/2013 Five Star Home Foods,

Telemarketer for outbound calls part time to introduce the value of all natural foods and set up

appointments for sales man for natural organic foods for sales man to home visit.

Made about 80 calls daily, Exceeded quota of 2 Sales leads per day

Education

8/2010 - 12/2011 Delaware County Community College,,

Bachelor's Degree

Bachelor's in Business

Delaware County Community College - Philadelphia, PA

August 2010 to December 2011

8/1986 - 6/1990 Lock Haven University of Pennsylvania,,

Bachelor's Degree

Bachelor's degree in Business

Lock Haven University of Pennsylvania - Lock Haven, PA

August 1986 to June 1990

Skills

Billing Buying Call Center Representative Contracts Credit Card Customer Service Customer Service Oriented Data Entry excel HR Outbound Calls Payments Quota Retail Sales Sales Leads Sales People Scheduling Staffing



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