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Customer Service Entry Level

Location:
Marysville, OH
Posted:
July 28, 2023

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Resume:

PAULA

STOWERS

adykw3@r.postjobfree.com

937-***-****

MARYSVILLE, OH 43040

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. PROFESSIONAL SUMMARY

Eagles Lodge - Bar Manager

700 Milford Ave Marysville Oh 43040 • 07/2016 - 02/2023 State Of Ohio Rehabilitation Services Commission - Account Clerk III 400 E Campusview Blvd Columbus Oh 43025 • 06/1985 - 06/2016 WORK HISTORY

Closed out cash register and prepared cashier report at close of business.

Maximized customer service by training staff, overseeing operations, and resolving issues.

Kept alcoholic beverages well-stocked and organized to meet expected demands.

Adhered to state laws regarding alcoholic beverage services and customer regulations.

Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.

Improved customer service rankings by resolving issues quickly and accurately.

Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.

Implemented drink prep procedures, significantly reducing wasted stock.

Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

• Updated Excel spreadsheets to track financial data. Made sure invoices had proper coding to keep records organized and easily searchable.

Investigated daily variances and corrected errors to resolve discrepancies.

• Reported financial data and updated financial records in ledgers and SKILLS

• Team Leadership

• Professional Relationships

• Customer Needs Assessments

• Teamwork and Collaboration

• Supply Ordering

Community Action Organization Of Delaware, Madison & Union Counties - Accounts Payable Clerk

Grove St. Marysville Oh 43040 • 06/1982 - 05/1985

journals.

• Entered figures using 10-key calculator to compute data quickly. Assessed data and information to verify entry, calculation, and billing code accuracy.

• Implemented new procedures for office functions when needed.

• Worked with vendors and management to resolve issues quickly. Examined documents for accuracy, legality and compliance with pertinent regulations.

Received and entered vendor bills, printed checks and set up electronic debits.

Provided clerical support to department, such as filing, copying and restocking supplies.

• Input financial data and produced reports using Software. Developed working relationships with associates, employees of other departments and representatives of other organizations.

• Completed bi-weekly payroll for doctors contracted by company. Reviewed vendor invoices for appropriate documentation and validity prior to payment.

• Prepared vendor invoices and processed incoming payments. Maintained good working relationships with vendors and resolved disputes.

Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

• Evaluated financial records to detect errors and discrepancies. Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.

• Reconciled bank accounts to verify accuracy of cash records.

• Assisted manager in conducting internal audits to analyze findings. Matched purchase orders with invoices and recorded necessary information.

Managed and responded to correspondence and inquiries from customers and vendors.

Supported management by processing invoices and documents with consistent on-time delivery.

Recorded deposits, reconciled monthly bank accounts and tracked expenses.

• Entered figures using 10-key calculator to compute data quickly. Created detailed expense reports to facilitate reimbursement for business expenses incurred.

Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.



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