Erika Barnes

201-***-****

adykw2@r.postjobfree.com

EXPERIENCE

UnitedHealth Group, Remote— Clinical Administrative Coordinator

January 2022 - June 2023

●Managed administrative intake of members

●Worked with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers

●Processed incoming and outgoing referrals and prior authorizations, including intake, notification and census roles

●Assisted the clinical staff with setting up documents/triage cases for clinical Coverage review

●Handled resolution/inquiries from the members and/providers.

●Worked with ICD-9/10 and CPT codes.

●Trained in EHR

Mars Premier Care, Elizabeth, NJ— Program Director/Social Work Manager

September 2019 - January 2022

●Scheduled and monitors/supervised Individual Service Plan (ISP) meetings for participants as needed.

●Managed HR related activities, including staffing compensation, managing records, payroll and employee relation.

●Reviewed and recommended policy and procedure updates in compliance with federal and state employment regulations.

●Administered various employee benefits programs including group medical/vision, dental, life and supplemental insurances.

●Supports recruiting functions by screening and interviewing applicants.

●Conducted new employee orientations and staff training as needed.

●Identified employee issues and implemented solutions, including coaching and counseling.

●Maintained confidentiality for HR related issues.

●Provided program support, staff development-related services in compliance with state regulations, staff evaluations, staff training and training modules.

●Complies with agency policies and procedures, the Division of Developmental Disabilities Standards Manual and supports Program Manager.

●Ensures the completion of all reports, forms and other documentation on Individualized Service

●Conducted staff supervision meetings monthly and as needed to include updates on policies and regulations and proper documentation to support said meetings.

●Provided one on one session with students in need of cool-down

●Participated in an IEP meeting with the Child Study Team.

Delaney Hall, Newark, NJ— Social Work Intake Coordinator

May 2018 - September 2019

●Facilitated daily clinical program activities in accordance with the established clinical schedule.

●Conducted initial intake sessions with new inmates assigned to the program and orientated them about program requirements, reviews the inmate’s criminal file and establishes a preliminary treatment plan.

●Conducted bi-weekly individual counseling sessions with assigned caseload. These sessions may include the following tasks: completion of a monthly progress report, monthly treatment planning, goal-setting, crisis intervention, behavioral adjustment sessions, psychological referrals, and discharge planning in order to provide recommendations and referral sites for continued treatment upon their release

●Maintained clinical charts (electronic and hard copy versions) for assigned inmate caseload and ensures all documentation is completed in accordance with established deadlines and program policies.

●Monitored and addressed behavioral issues displayed by the inmate population and conducted daily visual room inspections.

●Participated in a compilation of data and program reporting functions.

●Participated in staff meetings, seminars and workshops, as required.

Project U.S.E Employment & Training Program,

Jersey City, NJ— Social Worker

Jan 2017-Jan 2018

●Performed intake evaluations for all program participants.

●Developed work study plans for students with IEP’s and behavioral and mental disabilities.

●Coordinated with the JCETP Out of School Youth Program Manager to make referrals to social support agencies as appropriate and trained on classroom management skills with Teach Like a Champion

●Worked with the team to create an Individualized Service Plan for each participant.

●Provided social/emotional counseling support for select participants as outlined in their Individualized Service Plan.

EDUCATION

Christine Valmy, Pine Brook— Skin Care Diploma

October 2022 - February 2023

Rutgers University, New Brunswick, NJ— Masters Degree

September 2013 - May 2016

Social Work

Rutgers University, Newark, NJ— Bachelor's Degree

September 2007 - May 2009

Criminal Justice

Hudson County Community College, Jersey City, NJ— Associates Degree

September 2004 - May 2007

Criminal Justice

PROJECTS

Youth in Business - Literacy Course

Providing financial literacy to children ages 7-18 years old.

AWARDS

Serial Entrepreneur Award March 2023

Millennial Influencer Award March 2023

LICENSE

School Social Worker Certification ID# 1042964

Skin-Care License# 32WC01050200

Contact this candidate