Customer Service Lead Operator

ANGEL FONT

Lead Operator

Port Saint Lucie, FL **952

617-***-****

adykv0@r.postjobfree.com

OBJECTIVE

Hard-working, team player seeking a job to further my career in the printing operations/warehouse associate field. Excited to apply previous skills and gain new ones with the right opportunity. Currently having experience in operating and troubleshooting multiple printing machines (Saddle Stitcher, Rollem, DocuTech, and Cannon) and creating, cutting, and binding. Additionally, skilled in most logistical warehouse positions from shipping to packing, loading/unloading, pallet jack, and order picking.

SKILLS

• Driver (Box Truck)

• Forklift Operator License

• Quality Assurance for Print Jobs

• Time Management

• Warehouse Operations (packaging, shipping, receiving, and assembly)

• Printing Operations

• Technical Support for Printing Machines

• Customer Service

EXPERIENCE

FIRST SHIFT LEAD OPERATOR, LRP PUBLICATION (MEDIA GROUP)

PALM BEACH GARDENS, FL

October 2010 – June 2023

• Operated, maintained, and troubleshooted DocuTech 180 service machines.

• Operated Versant 180 Color Press.

• Cut paper to different sizing needed for each printing job and binded work to create books.

• Loaded and unloaded pallets using a forklift.

• Recorded inventory of all supplies for the black, white, and colored machines.

• Delivered jobs in box trucks to warehouses.

• Established quality control of all work exiting the facility.

FIRST SHIFT LEAD OPERATOR, VAN DEE/DEFINITIVE RESOURCES POMPANO BEACH, FL

January 2005 – September 2010

• Operated maintained, and troubleshooted 3 DocuTech 6135 machines.

• Operated Cannon 7000 color printers.

• Cut paper to different sizing needed for each printing job.

• Processed orders for equipment and managed inventory for office supplies.

• Delivered jobs in box trucks.

• Provided customer service to customers via calls to take orders and deliver updates.

LEAD PRINTER, COPYRIGHT CENTER, FORT LAUDERDALE, FL

October 2004 – December 2005

• Fulfilled jobs on Kip 8000, Image Runner 110, and Xerox 5090.

• Handled Rollem machines. (Scores, perforating and numbering)

• Utilized laminating machines.

• Operated a Saddle Stitcher.

• Binded books.

REFERENCES

RALPH SATERNOW- Manager of Print Dept

LRP Publications (Media Group)

Contact- 561-***-****

ROBERTA FLOWERS - Director of Production

LRP Publications (Media Group)

Contact- 215-***-****

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