Customer Service Accounts Payable
Resume:
Las Vegas, NV *****
adykte@r.postjobfree.com
HEATHER BENTON
OBJECTIVE
Dedicated and focused individual who is seeking long term employment with a company where I can grow. I am energetic, organized and professional.
SKILLS & ABILITIES
Experienced and proficient in Microsoft Word, Excel, Power Point, and Outlook.
Experience in cash handling/balancing, as well as accounts receivable, accounts payable and collections including but not limited to Quickbooks software.
Experience in phone detail to include heavy phone volume of incoming and outgoing calls.
Experience in scheduling, arranging and managing schedules for multiple employees.
Experience in customer service relations to include one on one communication, group communication and telephone communication.
Experience in preparing reports for management review and in preparing spread sheets for management review and informational needs.
EXPERIENCE
CAREGIVER, STATE OF OREGON DIVISION OF SOCIAL SERVICES
April 2018 – Feb 2019
Providing exceptional personal care
Assistance with personal hygiene, dietary needs, dressing, transfers, medication reminders and hand over hand assistance, physical therapy stretching and movement
Light housework
ACCOUNTS PAYABLE, MGM RESORTS INTERNATIONAL
December 2016 – December 2017
Researched short payments for vendors and the company
Adapted communication skills to effectively train coworkers
Was responsible for entering data into various accounting systems
Proficient in Stratton Warren, Infunium, Hude, and Coupa
OFFICE MANAGER, ZEPHYR PARTNERS
January 2016 – December 2016
Pleasantly greeted and assisted guests and vendors
Accurately maintained office supplies
Assisted the Human Resource Manager and other Executives
DOCUMENT CONTROL, JBA CONSULTING ENGINEERS
October 2014 – January 2016
Efficiently managed company documents including retrieval, transfers and archiving.
Ensuring document accuracy, quality and integrity.
Processing RFI’s, submittals or drawings, from employees or clients.
Maintain the requests via tracking logs, or software systems such as Newforma, Deltek, Buzzsaw, and Aconex.
CLIENT COORDINATIOR, BRANDYWINE EXECUTIVE CENTER
September 2012 – October 2014
Coordinating activities with client relation, sales and or customer service.
Steadily handling administrative duties including but not limited to call handling, mail control, conference room scheduling and client check-in.
DIRECT SUPPORT STAFF, DANVILLE SERVICES OF SOUTHERN NEVADA
December 2010 – October 2012
Support Staff for individuals with mental and physical disabilities.
Consistently assisting in teaching techniques of the tasks of cooking, cleaning and appointment setting.
The transportation of clients.
CUSTOMER SERVICE AND TECHNICAL SUPPORT AGENT, CLIENT LOGIC
February 2008 – November 2010
Inbound call center agent with high call volume.
Customer relations including but not limited to: Sales, deescalating, appointment setting, technical issues, and fulfilling orders.
EDUCATION
COLLEGE OF SOUTHERN NEVADA – PSYCHOLOGY
Currently working on my degree as a major in psychology with a minor in deaf culture. I currently hold a 3.56gpa.
LAS VEGAS COLLEGE- HENDERSON- ASSOCIATES OF SCIENCE DEGREE
I achieved my degree in the science of criminal justice in April of 2009. I graduated with honors and a 3.95gpa. I held Presidents List every semester.
REFERENCES
DAWN LEACHMAN
McKeller Law Firm
RAMONA BRISCOE
Zephyr Partners LLC.
COLLEEN HAMILTON
Self Employed
JAMIE RIVERS
Navy Veteran
LAURA DOLBIN
Brandywine Executive Center
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