Customer Service Representative
Resume:
Irene Maltzan
Emerson, N.J. **630
Summary: Highly energetic and hardworking individual, seeking a customer service position where my sales skills, customer service and information technology experience can be utilized to ensure optimal profitability
Professional Experience
Presales Consultant 2021-2023
Melillo CONSULTING, Somerset, New Jersey
Project Manager for TD SYNNEX Helpdesk Salesforce to SMAX Helpdesk Migration
Supported Professional Services Organization by building and supporting a SharePoint Intranet Site.
Worked with Professional Services Management on resolving monthly reports and creating templates for Statements of Work
Inside sales support representative responsible for creating quotes, submitting deal registrations and providing customer support on contracts and orders
Owner Wellness Tree 2007-Present
Emerson, New Jersey
Successfully launched Wellness Tree, a New Jersey based private practice specializing in Corporate Wellness services and workshops
Provided nutritional consults to clients for weight loss and to improve their health
Presales Technical Consultant 2010-2013
Logicalis, New York, New York
Provided on site sales and technical support of Hewlett-Packard Unix, PC and networking products to a high -profile financial corporation
Assessed and resolved discrepancies regarding customer orders and provided optimal service to the urgent needs of sales agents and project managers with a fast-paced environment.
Supported Inside Sales in promptly providing price quotations, availability of goods and delivery lead times
Solution Architect 1988-2007
Hewlett-Packard Paramus New Jersey
Focused on technical pre-sales support of Hewlett-Packard, UNIX, and PC and networking products targeting Fortune 500 companies throughout tri-state region
Strategically marketed and consulted on Hewlett-Packard products to generate high-volume sales performance
Hewlett-Packard Paramus New Jersey
Sales System Administrator 1984-1988
Steered installation and maintenance projects directly supporting clients in optimizing Sales Applications and Order Management System operations
Education
Bachelor of Science Degree in Business, Ramapo College of New Jersey; 1984
Certification, Holistic Health Counselor, 1-year program, Institute of Integrative Nutrition; 2005
Certified Holistic Health Counselor, Columbia University Division of Continued Education; 2007
Contact this candidate