BP

BRENT JOHN PETERSEN

adykpu@r.postjobfree.com 916-***-**** Elk Grove, CA 95757

Results-focused mortgage lending professional with strength in customer relations, client follow up and sales. Proactive leader with strengths in communication and collaboration. Proficient in leveraging vendor relationships and [product] knowledge to promote [a loyal client base]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Expert in risk management

Excels in team leadership

Proficient in Encompass, Genesis and Point Calyx

Customer and vendor relations

Client relationship management

Excellent time management skills

Investment guidance

Strategic planning

Dependable

Multi-tasking ability

Financial analysis and planning

People-oriented

Federal regulations

Reliable

Employee training

Regulatory compliance

Energetic

Strong interpersonal skills

Excellent work ethic

Basic mathematical aptitude

Excellent communication skills

Risk analysis

Deductive reasoning ability

Staff supervision

American Pacific Mortgage Corporation

Elk Grove, CA

Branch Manager /Mortgage Loan Officer

03/2008 - Current

Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.

Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Performed daily maintenance of loan applicant database. Designed sales and service strategies to improve revenue and retention. Monitored more than 80-100 client relationships per month. Assessed employee performance and issued disciplinary notices. Developed and maintained client rapport to meet financial service needs and drive branch loyalty.

Worked with regulatory representatives to complete accurate filings and maintain compliance.

Increased efficiency and drove branch revenue by optimizing daily operations.

Received Presidents club award for annual loan production. Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.

Networked within communities to identify and capitalize on business opportunities.

Summary

Skills

Experience

Reviewed residential loan applications against established parameters to determine approval, rejection or modification requirements. Produced sales by executing complete sales cycle process from prospecting through contract negotiations and close. Built strong rapport with new and existing clients to beĴer serve financial needs and promote branch loyalty.

Interviewed average of 150 loan applicants per month and provided expert financial advice on mortgage loans.

Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.

First Priority Financial Fairfield, CA

Sales Manager /Mortgage Loan Officer

03/2005 - 03/2009

Leveraged rapport with key retail account leadership to up-sell vendor partnerships.

Developed and implemented new sales strategies to update product lines. Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Researched and capitalized on emerging opportunities to build business and expand customer base.

Led quality assurance initiatives to increase revenue by implementing efficient practices and sales techniques.

Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.

Maintains professional network of potential clients and business opportunities.

Tracked quarterly sales to generate reports for business development planning.

Formalized sales process to enhance operations and promote acquisition of new customers.

Developed and significantly grew statewide territory over duration of employment.

Boosted team morale and overall sales volume by creating employee incentive sales contests.

Transitioned CRM strategy to Point software to automate leads management.

Gained market share in new sales performance through open houses and telemarketing.

Kept up with latest trends and recommended enhancements to enhance company product offerings.

Valley Financial Group Inc. Fair Oaks,

CA

Sales Manager /Mortgage Loan Officer

04/2003 - 05/2005

Leveraged rapport with key retail account leadership to up-sell vendor partnerships.

Developed and implemented new sales strategies to update product lines. Researched and capitalized on emerging opportunities to build business and expand customer base.

Maintains professional network of potential clients and business opportunities.

Tracked quarterly sales to generate reports for business development planning.

Formalized sales process to enhance operations and promote acquisition of new customers.

Developed and significantly grew statewide territory over duration of employment.

Created and finalized quotes to complete deals between company, vendors and customers.

Boosted team morale and overall sales volume by creating employee incentive sales contests.

Transitioned CRM strategy to Point software to automate leads management.

Supported all sales team members to drive growth and development. Kept up with latest trends and recommended enhancements to enhance company product offerings.

Provided information on company promotions and special sales to customers.

Premiere Brokerage Group Sacramento,

CA

President /Mortgage Loan Officer

09/2000 - 09/2003

Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.

Revitalized business plans and realigned company objectives to increase overall profits.

Crafted and monitored internal control systems.

Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging mortgage industry trends. Promoted professional development, social and networking events and outreach.

Monitored industry trends and introduced new services to update marketing strategies.

Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.

Promoted brand awareness by increasing market penetration across regional markets.

Created business process flows to identify opportunities for improvement. Increased organization's exposure to real estate industry to grow sales profitability.

Spearheaded initiatives to keep business sustainable, agile and scalable during industry changes.

Implemented strategic offerings to enhance company's suite of products and services.

Generated new business by reaching out to prospective clients by e-mail, telemarketing and presenting at trade shows nationwide. Oversaw strategic business decision-making to develop, enhance and enforce business mission.

Oversaw business division operations, including development, production and marketing.

Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.

Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.

Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.

Executed on-time, under-budget project management to adhere to project road map.

Provided organizational leadership to over 22 professionals. Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.

Formulated and launched marketing and promotional campaigns to maximize profits.

Developed and maintained strong business relationships between departments.

Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.

Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.

Universal Lending Corporation

Sacramento, CA

V.P. of Sales /Mortgage Loan Officer

01/1997 - 09/2000

Aligned sales objectives with business initiatives using strategic development, forecasting and budgeting.

Developed innovative advertising, public relations, social media and events to advance brand marketing efforts.

Analyzed competitive environment and customer procurement trends to support growth strategies.

Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.

Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Implemented creative sales and marketing strategies to assist sales team with reaching targets.

Established sales goals and strategies that contributed to increased growth in sales and profitability.

Created presentation materials for sales, customer relations, and management purposes.

Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance. Penetrated new markets by investigating competitor products, services and trends.

Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations. Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues. Supported all sales team members to drive growth and development. Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.

Crown Way Financial Dixon, CA

Mortgage Loan Officer

08/1995 - 12/1996

Complied applications and paperwork and double-checked for accuracy. Developed and maintained relationships with local real estate agents. Negotiated payments for customers with delinquent loans. SubmiĴed applications to credit analysts.

Performed daily maintenance of loan applicant database. Met with applicants to obtain information for loan applications and answer questions about processes.

Educated customers on variety of loan products and available credit options to promote valuable decision-making.

Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.

Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.

Dixon High School Dixon, CA

High School Diploma

06/1993

American River College Sacramento, CA

Business / General ED

Allied Real Estate School Warren, PA

Real Estate License in Real Estate

My Mortgage Trainer Indianapolis, IN

National Mortgage Lenders License in Mortgage Finance Won Presidents club award for top producer with American Pacific Mortgage Corp for 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020.

Won Top Producer award for production annually with First Priority Financial. Won Top Salesman award for total loan volume within The Elk Grove #1868 net branch 2009 - 2020. DRE NMLS License #01237687

National Mortgage Lenders License #219254 - [2009 - Present] Fair Lending Compliance Training certification, American Pacific Mortgage - 2020 CA-DBO State Law MLO certification, My Mortgage Trainer- 2020 BSA, Anti-Money Laundering, SARs & Red Flags certification, Merican Pacific Mortgage - 2020 Compliance, IS, HR-Managers Annual Certification Training, American Pacific Mortgage - 2020 Security, Identity Theft & Fraud Certificate of Completion, American Pacific Mortgage - 2020 Education and Training

Accomplishments

Certifications

Contact this candidate