EDWIN CISCO

adykpj@r.postjobfree.com 757-***-****

PROFESSIONAL SUMMARY

Business Analysis/Finance graduate aiming to utilize strong prioritization skills and analytical ability to achieve goals of a company. Ability to communicate effectively and great at solving problems. Excellent with time management and initiative-taking starter in about any situations. Proficient in basic skills of Microsoft office suite including MS Access, MS Excel, Po MS Word, etc. Excellent verbal, written and presentation skills with the ability to effectively interact with others at all levels. My goal is to continue developing strong analytical, quantitative, and statistical analysis knowledge as a professional.

CORE COMPETENCIES

Database management (producing and executing plan for projects; monitoring progress of projects status, milestones, achievements, and budget)

Identifying improvement opportunities through review of all operating model component, while exploring alternative solutions and scenarios

Microsoft Word (page setup, compare and merge documents, create and use templates, share, and protect documents, format documents)

Excel (creating spreadsheets, tables, analyzing data, macros, pivot tables & chats, formulas, grouping data, functions, data validation)

PowerPoint (create presentations, interactive slideshows, inserting, embedding, and linking media and data & videos)

Customers Services (ability to present complex information in understandable and compelling manner) (excellent judgement and ability to work independently and in teams, intensive attention to details)

Knowledge in doing tax return, budgets, logging paperwork, merchandise sales, account development, time management, project management, organized, relationship building, efficient multi-tasker and strong verbal and written communication skills.

COGNOS Analytics and SAP software

,WORK HISTORY

Asset Protection Analyst-Chesapeake, VA 03/2023 -Current

Conduct in-depth analysis using data collected & combined from multiple data sources to provide actionable recommendations for identifying and reducing register fraud

Deliver reporting for weekly & monthly basis covering exception-based reporting, Sales reducing transactions, and Key Performance Indicators.

Responsible for developing and delivering effective presentations and reporting solutions for Corporate and Field Asset Protection and Operational leaders.

Responsible for identifying opportunities and coordinating projects across Asset Protection teams and vendors.

Support ad hoc data and analysis requests from leadership teams in Asset Protection and Operations departments.

Coordinate with field Asset Protection team to review exceptions and control shrink

Perform data gathering tasks and analytics.

Identify trends, develop solutions, project planning and data analysis.

Produce daily/weekly/monthly exception -based reporting for field AP teams and leadership to review and utilize.

Deliver presentations to teams, executive leaders and sponsors.

Synthesize findings and make recommendations to upper management.

Continuous improvement in all analysis & reporting to fine tune action items

Perform Onboarding for new hires, provide continual system training in Asset Protection systems.

Maintain thorough knowledge of POS functions and their implications for fraud

Utilize multiple CCTV platforms to validate fraud and other department needs

Program Analyst: Huntington Ingalls – Newport News, VA 01/2022 – 02/2023

Set up cost control system, monitors and control costs and schedules on contracts requiring validated cost schedule control system. Performs analyses and prepares reports to ensure that contracts are within negotiated and agreed-upon parameters and government cost control guidelines. Analyze and discuss data in support of Compliance Surveillance Metrics. Analyze and evaluate projects/departments financial position and suggest optimization course. Prepares program plans to ensure program requirements and statement of work and schedule. Perform schedule risk assessments to identify and mitigate program cost and scheduling risks. Review weekly and monthly reports to analyze performance trends. Completes Variance Analysis Reports identifying performance drivers at

work level and product code level. Ensures adequate funding availability by maintaining accurate records of expenditures and submitting timely requests for additional funding to the government. Incorporates contractual changes into control systems by staying aware of outstanding work against each contract to maintain realistic contract cost and schedule baselines.

Rental Associate: Penske Truck Leasing - Norfolk, VA 12/2020 – 12/2021

Manages account receivable, keep branch location operational smoothly along with six Agents locations. Manage Hike-Net (system delegated to assigning units (trucks) for Hikers (drivers) to carry out. Keep preventive maintenance on all units (100 trucks) current. Maintain daily yard check, foster existing customers satisfaction in fast-paced and dynamic workspace. Created and maintained information in Rental-Net (system used to set up rental or lease contracts.

Daily task:

Complete yard check

Check in any units that are returned overnight.

Complete inspection and VPF (verification processing form) for any units that were turned in overnight

Identify any units that do not match up with what is on yard check and investigate

Update status of units that have been washed to "AVAILABLE"

Print Sub/Dead Report and review with service manager.

Run Vehicle Status reconciliation.

Log on to Jabber.

Make sure all reservations have vehicles assigned.

Set up hikes for morning reservations without truck.

Identify any units that are due PM (Preventive Maintenance)

Review inbound planner.

Review Sister City report (inbound & outbound)

Review Open RA (Rental Agreement) report

Complete all Household Callbacks

Complete all OW (One-Way) confirmation calls

Complete Rewrites

Complete Fuel Tickets

File all inspections.

Scan all insurance certificates.

Run Reconciliation

Subcontractor (Self Employed): Yellow Cab & Coastal Ride - Hampton, VA 11/2015 - CURRENT

Checked in with dispatch on future appointments and update with current locations. Generated consistent referrals (about 8-12 daily) and repeat business by providing friendly and fast services. Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions. Updated personal logs (9) and business tracking documents accurately and according to schedule requirements. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Interacted with twenty plus customers daily and pleasantly to meet needs and drive satisfaction.

Observed all residential and commercial building codes and obtained permits when necessary.

Delivered a high level of service to all customers and effectively resolved issues.

Financial and Administrative Service REP.: Colonial Downs - Hampton, VA 08/2010 - 12/2015

Provided service and sales to walk-in customers. Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office documents filing and organizing, managed quality assurance program including on site evaluations, internal audits, and customer surveys. Provided onsite training, input customer data into the system, updating information regularly with changes to buying habits. Created communication strategies to meet client objectives. Identified appropriate solutions to minimize issues and quickly solve problems. Processed payments and returned receipts, cash, coin and payment cards to customers and vendors. Delivered an exceptional level of service to each customer by listening to concerns and answering fifty questions daily. Monitored multiple databases to keep track of all company inventory.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving at work ready to start immediately.

Drove operational improvements which resulted in savings and improved profit margins.

Maintained excellent attendance record, consistently arriving at work on time.

Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys.

Resolved problems, improved operations, and provided exceptional client support. Resolved conflicts and negotiated mutually beneficial agreements between parties. Consulted with customers and funding sources to identify and remove roadblocks to business funding.

EDUCATION

Old Dominion University, Norfolk, VA 05/2019

Bachelor of Science: Business Analysis/Finance

Some relevant courses taken: Spreadsheet Modeling Analyst, Simulation Modeling Analyst, Investment, International Financial Management, Management Science, Principal of Accounting, Intermediate Accounting, Managerial Accounting.

CERTIFICATION: JAVASCRIPT, PART I 10/2022

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