Customer Service Financial Planning

Summary

Providing a distinct client experience for 20+ years in the areas of financial services, financial planning and investment management. Advises ultra-high and high-net worth clients with respect to investments, financial planning, business transition planning, estate and legacy strategies, credit and banking to assist clients in meeting their current and future financial goals. Incorporates a team approach that brings together subject matter experts and specialists, as needed. Uses tailored advice and solutions through a disciplined process to assist clients with identifying their goals, including evaluating trade-offs related to key priorities such as: investment planning and management, cash flow needs, credit needs, retirement planning, education planning, risk management, legacy & estate planning and business transition planning. Holds and maintains active financial licenses and registrations. Maintains appropriate continuing education requirements as required for retaining licensing and FINRA registration Experience

Truist Financial Atlanta, GA

Wealth Advisor 04/2017 - Present

As a Truist Wealth Advisor II, I am committed to my clients’ financial well-being. I listen diligently to my clients and engage with them through a collaborative, goals-based planning approach to determine strategies aligned with their needs, wants, and wishes.

Kept clients informed and uncovered new sales opportunities with regular follow-up calls. Identified optimal products for each client and presented solutions. Maintained strong pipeline of incoming leads with networking, cold calling and referrals. Used consultative appointments focused on analyzing existing client situations and identified opportunities for improvement.

Offered clients strategic advice across financial products and services to meet debt management, insurance coverage and investment needs.

Created responsive plans for clients with options for customization and future optimization. Offered comprehensive financial support and worked closely with attorneys and accountants to fully explore circumstances and goals.

Revitalized clients' financial plans with forward-thinking approaches based on desired risk levels and expected market conditions.

Brought in new clients by generating leads through word of mouth, cold calling and local marketing. Helped clients devise personalized strategies covering insurance, savings and investment. SunTrust Bank now Truist Atlanta, GA

Premier Banker 08/2013 - 04/2017

Provides an industry-leading client service experience through the development and management of a defined portfolio of mass affluent clients

Focuses on Mass Affluent segment by providing financial advice and solutions that meet clients' needs and goals; penetrating all SunTrust product and service lines Uses proactive sales activities to: Grow client wallet share in deposits, credit, and investments; develop new and expand existing mass affluent and business client relationships Partners with branch teammates and line of business partners in assigned branches to identify clients and opportunities that are best served and expanded by the Premier Banker Other service and sales activities include: using the consultative client conversation to identify and solve for client financial needs, refers clients to other line of business partners for additional business growth opportunities Partners include, but are not limited to: Financial Advisors, Mortgage, Trust, Private Wealth Management, Business Banking, Treasury Services, and Merchant Services Uses advanced knowledge and skill level to conduct consultative conversations to assist clients with financial needs Recommends and fulfills personalized financial solutions to clients Proactively initiates and conducts appointments with mass affluent clients resulting in achievement of aggressive deposit, loan and investment sales goals

Assists mass affluent walk-in clients as needed

Ensures compliance with internal controls, operational procedures and risk management policies Pursues on-going education of SunTrust products, services, and other lines of business Christopher J. Cowart, CFP®, CTFA, CRPC®

404-***-**** adykpc@r.postjobfree.com Atlanta, GA Holds and maintains active financial licenses and registrations Maintains appropriate continuing education requirements as required for retaining licensing and FINRA registration AIG Atlanta, GA

Financial Planning Advisor 05/2012 - 08/2013

Charged with conserving, managing and growing current client relationships through an assigned book of clients. Position’s dual purpose was to conserve large-balanced and at-risk client accounts and to facilitate the sale of appropriate VALIC and VALIC Financial Advisory products to those clients through an aggressive financial planning, rollover and asset gathering strategy. Assigned an existing book of business in order to position FA and VALIC as trusted financial advisor and build relationships in an effort to increase sales and reduce asset run. Expected to promote sales, conserve assets and provide client base with financial plans.

Morgan Stanley Atlanta, GA

Financial Advisor 01/2010 - 05/2012

Charged with building, managing and growing solid, profitable relationships with HNW clients characterized by mutual respect, understanding and trust. Established role as a trusted advisor. Managed comprehensive portfolio of investments. Developed and managed a client base with ranging degrees of investment strategies. Implemented portfolio construction, asset allocation and investment strategies. Built and maintained client relationships, performed periodic reviews and prospected potential clients. Recommended strategies that assisted in client achievement of financial goals and objectives, including specific recommendations in such areas as cash management, investment planning, retirement income planning and insurance planning. Assisted clients in defining and striving to meet financial goals by delivering a vast array of resources in a way that most directly met their needs. Worked closely with clients to protect, grow and distribute their wealth in ways that met their financial goals and objectives. Reviewed client accounts and financial plans regularly to determine whether life changes, economic changes or financial performance indicated a need for plan adjustments. Collaborated with clients’ other advisors, including attorneys and accountants, to fully understand clients’ financial goals and objectives. Developed relationships with centers of influence, such as attorneys, accountants, real estate brokers and business brokers. Bank of America Atlanta, GA

Premier Banker 09/2003 - 01/2009

Developed and conveyed an in-depth knowledge of deposit, credit and investment products and services. Developed a strong sales presence and financial acumen. Communicated assertively, convincingly, and with confidence; established credibility and respect with clients and co- workers. Maintained a strong drive for results and success; conveyed a sense of urgency to achieve positive outcomes and exceed expectations; persisted despite obstacles, setbacks and competing influences. Demonstrated flexibility and openness to new ideas and to change, and adapted to changing environments, situations, and job responsibilities. Designed solutions and analyzed client needs to formulate appropriate solutions. Leveraged technology, tools and resources to access, analyze and distribute information to clients.

-Lead sales and client delight efforts, and received payouts for both during tenure in position.

-Only associate in position to attend and complete Bank of America Leadership Training Program. Skills

Wealth Management, Financial Planning, Financial Services, Retirement Planning, Relationship Management, Banking and Credit, Communication Skills, Client Relations, Analytical and Critical Thinking, Self Motivator, Decision Making, Insurance Sales, Computer literacy, Customer service, Time management, Customer service Education

Mercer University Atlanta, GA

MBA 08/2003

Mercer University- Stetson School of Business and Economics. MBA, Business and Economics The University of Georgia Athens, GA

Agricultural and Resource Economics 06/1996

Bachelor of Science (BS)- Agricultural and Resource Economics Certificates

CFP®, CTFA, CRPC®

Licenses

Current and Active FINRA Series 7, 63, 65

Current and Active State of Georgia Insurance Licenses: Life, Health and Variable

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