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Customer Service Team Member

Location:
Dover, NH
Posted:
July 28, 2023

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Resume:

LILLY LEATHERS

** ***** ***** ***, ***, Rochester, NH, 03839, US • 603-***-**** • adykl1@r.postjobfree.com Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals. High-energy [Industry] professional eager to contribute skills and experience to a new and challenging role. Problem-solver with experience in customer service. Excellent verbal communication

Money management

Customer service

Store merchandise handling

Cash register operations

Sales

Customer needs assessment

Outgoing and enthusiastic

Drawer maintenance

Cleanliness

Customer relations

Creative problem solving

Good telephone etiquette

High School - 2009

Cardinal Spellman High School - Brockton, MA

Cashier - December, 2021 to May, 2023

New Hampshire Liquor & Wine Outlet - Hooksett, NH

Credit cards, checks, gift cards, and coupons were all processed by me. Educated customers about promotions to increase sales. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls. Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Efficiently and accurately processed a large number of transactions. Greeted them and gave them product information as customers entered. Manager - July, 2020 to November, 2020

Spirit Halloween - Plaistow, NH

Used upselling techniques and offered product and service consultations. Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions. Customers received merchandise recommendations based on their needs and preferences. Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items. Professional Summary

Skills

Education

Work History



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