Kevianh K.A. AÏT-TAHAR DOLFING

Amerongen, Netherlands

adykh8@r.postjobfree.com +31 (0-625******

linkedin.com/in/ait-tahar-kevianh-12ab0b7/

Senior IT Project Management Professional

Leaving footprints in large critical projects in international settings, leading multicultural teams to a fruitful end result.

Security, Salesforce, Infrastructure, Application development, Artificial Intelligence, Data Management, IT business relationship management (B2B), Supply chain Site Operation Manager and GIS (Geographic Information System)

Projects in European and African countries with worldwide operational resources in multicultural environments.

I am an Innovative and Technology Driven Senior Project and Relationship Manager in IT with a stellar history developing integrated projects and managing successful initiatives. Leading & Coaching various teams and complex projects within Agile and ITIL work environments. In-depth expertise managing and guiding design, development, testing and implementation activities for the entire project using structured methods/techniques. Driven by new challenges and growth opportunities; a team player who believes in providing world-class internal client service, creating and maintaining schedules, and driving resolution of all project issues. An effective communicator fluent in English and getting his way through in Dutch, in addition to exceptional relationship building skills with an outstanding perseverance and commitment to detail, accuracy, and project completion on time, within scope, and within budget. Core Competencies:

• Agile/Scrum Master & Prince 2 certified

• Strategic Business & IT Planning

• System Design/Implementation

• Change Management

• Leadership & Coaching

• Customer Relationship Management

• Continuous Process Improvements

• System Migrations/Integrations

• WorkForce Mgt : SalesForce & Click

Professional Experience

Infrabel :

Senior IT Consultant Project Leader, ERTMS – Tools Program / PATools (Tool to design ETCS project) 06/2022 - Now

Context : Supporting the ETCS Master Plan by enabling specific ETCS design activities. Increasing efficiency of specific steps in the ETCS design process aiming to create a positive impact on the ETCS masterplan schedule.

Project Scope:

• Agile Project Management Methodology, following the CENELEC and ISO 9001 norms as to guarantee compliance with both internal QMS/Safety rules as well as relevant norms (including, but not limited to, EN50128:2011). Developed project baselines, and ensured delivery of final project deliverables Perform PERT estimated for WBS items, scheduled tasks, assigned resources to plan Track project schedules and work items progress in management tool and developed environment conduct status meeting (scrums) with functional and technical lead. Key Achievements:

• Define User Requirements with ETCS design teams and in line with Tools Future Landscape & Roadmap y

• Agile Project Management & Development of the PA Tools software suite according to the business needs

• Product Owner role & responsabilities

• ISO9001 and TSI compliant development & supporting documentation (Compliant to CENELEC 50128 norms– Safety & QA at Infrabel)

Belfius Bank:

Senior Solution Designer, High level Solution analysis delivery for each project across all business streams 01/2021 – 03/2022

AGILE methodology was deployed to deliver projects (Core Business & IT)

• Guide on the effective use of solutions and architectures in order to achieve business outcomes in alignment with business requirements and the overall Enterprise Architecture

• Provide E2E solution architecture design and recommendations to the vendor

• Collaborate with stakeholders to understand business goals and support delivery outcomes

• Collaborate with other Architects for successful delivery of program streams and individual projects

• Collaborate with the Enterprise Architect ensuring that Solution Architectures are in alignment with the overall EA and Technology strategy

• Contribute to the effective management of risks and issues associated with Solution designs

• Update the Architecture team maintaining impacted components and IT strategy Solystic / PostNL:

Program Site Operations Manager, Delivery of 4 big Sorting Machines fully automated for PostNL in Nieuwegein 03/2020 - 12/2020

Objectives & Scope: In Phase 1 (3 SPSMs), sort daily (two passes) 200 000 parcels in bags toward 6 000 routes, ready for use is scheduled on March 5th, 2021 In Phase 2 (4 SPSMs), sort 280 000 parcels in bags toward 8 000 routes, ready for use is scheduled on September 15th, 2021

This program includes an option to extend the center with 2 additional SPSMs. With this option, the target is to sort daily 400 000 parcels in bags toward up to 9 000 routes. Program’ s cost : 30 million Euros

Key Achievements:

• Managed daily duties/assignments and ongoing activities to achieve weekly’ s objectives in alignment with Program’ s board :

• Coordination and resource management of the installation and integration of 3 parcel sorting machines (mechanics, electricity and A.I. software)

• Two Runs of the 3 sorting machines from 3000 to 30 000 parcels (on weekly basis)

• Machines’ s performance test to reach the KPI required by customers

• Maintained safety environment on site

• Maintained solid working relationships with resources, suppliers on site and customers

• Implementation of communication strategies

Sibelga : Distributor network operator for electricity and natural gas in Brussels Senior IT Consultant Program Manager, Migration SalesForce Program 01/2019 – 01/2020 Project Scope: In 2015, Sibelga has taken the initiative to implement Customer Relationship Management

(“CRM”) and Workforce / Field Service Management solutions based on SalesForce (“SF”) and ClickSoftware

(“Click”). Sibelga was looking to migrate from ClickSoftware’s WorkForce Management (“WFM”) including ClickWorkforce, ClickMobile and ClickSchedule solution to Salesforce Field Service Lightning (“FSL”), as ClickSoftware is ending the WFM service on 31/12/2019. Program’s cost: 5 million Euros with multiple work streams. Developed project baselines, and ensured delivery of final project deliverables Perform PERT estimated for WBS items, scheduled tasks, assigned resources to plan Track project schedules and work items progress in management tool and developed environment conduct status meeting (scrums) with functional and technical lead. Key Achievements:

• Directed and managed a migration program through several work stream from Click to SalesForce.

• Leading a team of 70 people composed by various teams : an internal Sibelga cross functional and cross IT technical team (developers, architects and other technical profiles) and a team of 15 people from Deloitte delivering a full implementation in full Agile (functional analysis, developing, and testing) of FSL (Field Services Lightning Software SalesForce).

• Execute project combining Agile and Waterfall methodologies to ensure the project is delivered on time and beyond customer expectations.

Hexagon SI & MiDA - Millennium Development Authority, Ghana Senior IT Consultant Project Manager, 10/2017 – 09/2018 Context:

On 5th August 2014, the Millennium Challenge Compact between the Republic of Ghana and the United States of America was signed. The goal of the Compact, which focuses on Ghana’s Power Sector, was to reduce poverty through economic growth in Ghana; and its objectives are to address identified challenges in Ghana’s Power Sector by providing an overall framework for strengthening the Ghana Electricity Distribution System. The objective for this project is to enable ECG to manage its distribution system efficiently; help the company respond promptly to emergency faults, easily identify customer locations and power thefts, properly manage its assets and inventory, and perform engineering analysis. A GIS can be defined as a “computer system used for capturing, storing, checking, and displaying data related to positions on the earth’s surface.” GIS can show many different kinds of data on one map which enables one to more easily visualize, question, analyze, and interpret data to understand relationships, patterns, and trends. There is a growing global interest in and awareness of the economic and strategic value of GIS. The installation of a utility GIS will enable ECG to record and store data including its distribution system asset, attributes and characteristics; customer locations and other characteristics for planning and operations purposes. The GIS system will also record and store ECG’s asset data in the form of digitized maps and other engineering formats for use as real-time management of ECG’s assets.

Scope: Procurement of a Utility Geographic Information System (GIS) and Associated Data Migration Services

Deliver GIS (GTECH solution) a full data model and design in order to migrate all legacy data into the new system as a first phase of this program only ACCRA and in the second phase to extend it to the whole country. Key Achievements:

• Maintained solid working relationships with employer and customer and implemented communication strategies.

• Pushed Hexagon to keep a good level of quality on project management document delivery, and other artefacts.

• Led GIS project to support software, data, server hardware, field hardware, and services for the data migration and field validation, and application deployment within the TOR for Accra East and Accra West Districts.

• Networked with customers to understand business requirements, and for any other communication through the global project organisation (onsite presence in ACCRA one week per month every month).

• Guaranteed project deliverables meet quality standards and business requirements, including training’s evaluation.

Euroclear, Brussels (Belgium)

Senior IT Consultant Project Manager, 06/2017 – 09/2017 Developed and utilised solid knowledge management to define the scope and mapped all IT processes translated into COBIT 5 framework in order to comply with the European policies and governance. Structured workshop to represent plans, associating all IT processes translated into COBIT 5 framework and validate into a single database. Created and implemented an internal audit function with collaboration of processes owner to determine GAP and deliver an action plan to manage the GAP. Key Achievements:

• Led IT compliance project for delivering an internal self-assessment report, enabling Euroclear to conduct a final audit.

• Revamped process structure to format the output of all internal audits to generate a final assessment report.

Proximus, Brussels (Belgium)

Senior IT Consultant Project Manager, 01/2016 – 03/2017 Managed the work progress by directing a team of 15 analysts and developers, executing release management and quality test management towards success. Performed detailed analysis of business requirements, particularised project charter and deliverables, and transcribed functional specifications and technical documentation. Planned and organised project introduction, functional specifications requirement and governance documentation and needs assessments. Streamlined the process by managing the project team including all third parties, subcontractors, and vendors. Key Achievement:

• Customised GTECH (Intergraph/Hexagon = Vendor) product for Proximus by dealing with specifications to optimise the design and implementation of Optic Fiber network.

• Performed cost analysis, estimation projects, impact analysis for each release (frequency of 3 to 4 releases/year) application design, risk management, resource capacity assessment, and communication strategy review.

• Implemented strategic planning and communicated project work to customers:

Led project’s activities and delegated different responsibilities to subordinates, ensuring completion on time.

Monitored quality assurance test and defect Reporting as well as managed process optimisation through quality testing to decrease time and reduce volume defect. Vallourec, Valenciennes (France)

Senior IT Consultant Project Manager, 04/2014 – 11/2015 The implementation of a Full disk Encryption tool into around 3000 critical computers part of EMEA zone. Analysed business requirements, elaborated project charter, wriote functional specifications, and technical documentation. Conducted cost analysis, and estimation, as well as plan projects, and manage impact analysis of the current situation as infrastructure and application design, risk management. Prepared project initiation, functional specifications requirement and governance documentation and definition/needs assessments. Delivered IT team coaching, coordination and animation of IT transversal resources (Global architect, governance, infrastructure experts, and integrator. Key Achievement:

• Matured the project during the tenure by implementing the tool in the environment and restored the confidence with IT support guys to restart and complete the project.

• Full Disk Encryption, fully implemented in EMEA by bringing the CEO and direct report on board to make the project successful while having the right support to avoid internal conflict.

• Organisation of webinars to provide all stakeholders and key users to promote tools in the accurate way.

• Project fully documented, with a high quality transition plan with input agreed by all parties to ensure the project delivery to business with a proper transfer knowledge (training to users, and IT support all levels).

UCB Pharma, Braine l’ Alleud (Belgium)

IT Relationship Manager and Project Leader, 03/2008 – 08/2013 Headed delivery of critical projects and provided managerial support, problem escalation and management point of contact for the IT relationship department. Co-ordinated with multiple IT Delivery Teams in order to support all new medicines external collaborations and IT inter-team meetings with key internal IT functions. Authority fully delegated to act as an IIT business ambassador across site and different business areas to build solid relationships between IT & Core Business, managing conflicts. Updated and controlled IT projects documentation/information on business related functions and research, including research and development on new medicines. Carried out internal communication analysis and reporting towards the customer (progress meeting) at different levels across the organisation. Key Achievements:

• Designed a “Disaster Recovery Plan” for a critical database. Customer: R&D department. Project size: 200k €, 5 persons, 100-man days.

• Applied a support software to digitize all data materials related to patents management for the R&D department. Project size 200k €, 100-man days.

• Introduced an IT infrastructure supporting an epilepsy detection system in an animal lab (Project Award in 2011). Project size 100k €, 96-man days.

• Employed an IT infrastructure supporting a cell image and video processing application. Project size 30k €, 40 man-days.

• Participated in a SharePoint Portal Project and sync the process of design and implementation of R&D data migration gate towards a consolidated platform for cost optimisation. Project size 382k €- actual was 9% below – 28 people involved for a period of 12 months. Prior experience as CTA Agriculture - IT Infrastructure Manager Nestle ITOC - Senior Network Engineer

Cable & Wireless (London) - Analyst Support Network Engineer WAN, LAN and Security. Technical Proficiencies

Productivity Tools: MS Outlook, MS Office (Word, Excel, PowerPoint) MS Project 2013 Professional and 2016 MS Visio

Methodologies: AGILE ITIL (incident, change, problem management) PRINCE 2 PMP OPX2 & EPPM

Document/Change

Management:

SharePoint DOCUMENTUM ADKAR model (Classic Change Management Model) Time / Performance

Network Security: WAN & LAN Cisco (Router & Switches) Level 3 support Solution design to monitor network components (SolarWinds, & HP OpenView) Full disk Encryption ( client endpoint PC ), IPSEC / SSL VPN Technologies, Cisco Firewall ASA LAN – Switching and Routing,

Systems: UNIX, NOVELL & WINDOWS CLIENT / SERVER, Windows Operating Server ( recent NT ), system Novell 4.1, Active Directory 2003, 2008, Solaris 2.6 & 7, Linux Redhat 5.2 & 6, DHCP / DNS Server

Code Languages: C++, Lisp, Pascal

Education, Credentials, Certifications & keeping myself up to date : Master’s Degree in Informatics

E.S.I. (Ecole Supérieure Informatique) à Paris (Montreuil) Certified PRINCE 2 Foundation

Training currently on

o Data Management

o A.I. (through MIT program)

o Python

o C++

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