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Customer Service Set Up

Location:
Queenstown, Eastern Cape, South Africa
Posted:
July 28, 2023

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Resume:

Nosabatha Njaza

ID: 900-***-**** ***

DOB: **/**/90

Nationality: South African

Marital Status: Single

Driver’s License: Yes (Code C1)

Languages: English & Xhosa

Health: Good

Residential Addrees: 18159 Road Phillipi park Cape Town 7750

Cell: 084-***-****/064*******

E-MAIL: Nosabatha.njaza @yahoo.com

SKILLS

COMPUTER SKILLS

MS Office

Game Smart

PERSONAL SKILLS

Problem solving

Time management

Strong work ethic

Critical thinking

Handling pressure

Self confidence

Adaptability

Interpersonal Relations

Customer Service

Communication(Verbal Written)

EDUCATION

(2008)

GRADE 12

Manzana High School

English 1st language

Xhosa 2nd Language

Geography

Physical Science

Mathematics

Life Science

Physics

Ikhala FET College

-N5 National Certificate :

Electrical Engineering (Sept 2015)

-NCV Level 4 Certificate:

Electrical Infrastructure and Construction (Nov 2012)

Silulo Ulutho Technologies

-Cashier Course Certificate: (Nov 2018)

Electric/General Till Operator

Customer Care/Relation

Cash refund/Procedure

Dr Grace Sangoni Memorial Centre (July 2020)

Training course:

-General Home Based Care

-Basic Nursing

-General First Aid

-Counseling

Majikija Training Centre (July 2020)

-SRHR HIV/AIDS Lay Counselling Skills and Finger Prick

-Human Rights, Gender Concepts and Practices Worshop

WORK EXPERIENCE

MAYFAIR CASINO (01/05/2019 to date)

Gaming Technician

Key Performance areas:

●Mainly responsible for troubleshooting and proper preventative maintenance of all slot machines and other gaming and non-gaming related equipment.

●Perform RAM clears and capture machine information to ensure compliance with Gaming board rules and regulations.

●Assist the Lead technician in the initial set-up and check out of new machines, as well as relocation of existing machines.

●Perform machine low revenue investigations to ensure that machines operate accordingly.

●Perform all types of repairs, maintenance and faulty finding to correct mechanical and electrical failures

●Maintenance and adherence of housekeeping standard and ensuring safety at all times.

●Carry out repairs and maintenance to cashiering equipment i.e. UV lights.

●To carry out slots machines upgrading and game change.

●Gaming board testing and loading software and systems programming.

●Disassemble and assemble technical equipment and installing new machines.

QUEENS CASINO AND HOTEL (04/04/2014 to 31/07/2018)

Gaming Technician

●Mainly responsible for troubleshooting and proper preventative maintenance of all slot machines and other gaming and non-gaming related equipment

●Perform RAM clears and capture machine information to ensure compliance with Gaming board rules and regulations

●Assist the Lead technician in the initial set-up and check out of new machines, as well as relocation of existing machines

IKHALA FET COLLEGE (03/01/2013 TO 01/04/2014)

Jet Skiils Programme:

Infrastucture development-(Learnership)

Key Performance areas:

●Bricklaying unit standard

●Carpentry unit standard

●Plastering unit standard

●Tilling unit standard

●Painting unit standard

●Health and safe

●Apply knowledge of HIV/AIDS

●Provide primary emergence care/first aid

●Basic business skill

SAKHISIZWE MUNICIPALITY (11/06/2011)

Electrician(Trainee)

Key Performance areas:

●Mainly responsible for Maintaining and repair cables and streets lights

●Installing metering and maintaining switch gears.

●Maintenance and adherence of housekeeping standard and ensuring safety at all times.

●Administration duties.

●Carry out faulty findings.

REFERENCES

Camagu Mancotywa

Technician Manager– Mayfair Casino

Cell: 083-***-****/072-***-****

Mr M. Sibiya

Lecturer – Ikhala FET College

Tel:078-***-****

Mrs M. Kwenda

Lecturer – Dr Grace Sangoni Memorial

Tel: 063-***-****



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