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Life Cycle Call Center

Location:
Farmington Hills, MI
Posted:
July 28, 2023

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Resume:

Mohammed Mehdi

adykcb@r.postjobfree.com – 248-***-****

Detroit, Michigan.

EXPERIENCE SUMMARY

•Skilled Validation Engineer with 3 yrs of experience in Telematics and Infotainment systems.

•Proficient in creating, integrating, and maintaining tools needed for validation on vehicle and simulation testing.

•Experienced in using validation tools such as CANalyzer, CANoe, and CANape.

•Strong background in Diagnostic Testing and Troubleshooting.

•Proficient in software update and flash for new builds.

•Involved in various stages of the Software Testing Life Cycle (STLC) and Bug Reporting Life Cycle (BRLC).

•Skilled in collecting logs, simulating logs, and reporting data.

•Experience in safety feature testing of door lock/unlock, Hazard lamp and remote services.

•Proficient in reporting bugs after collecting logs and video files if required and verifying bug fixes using Defect Tracking tools such as JIRA, Bugzilla, and TFS.

•Ability to work effectively in a team as well as independently and quick to learn new technologies and tools.

•Highly adaptable to new and changing technologies.

•Positive, flexible, energetic, passionate, comprehensive, fast learner, and friendly.

SKILLS

Automotive simulative tools: CANalyzer, CANoe, CANape

Communication protocols: CAN,LIN

Bug tracking tools: JIRA, BUGZILLA, TFS

Lab tools: Oscilloscopes, Multimeter, Frequency generators

Utility tools: ATT (Autotest tool), Bonnibel, Tera Term, QXDM, ADB (Android Debug Bridge)

Technical: Matlab, Abaqus. Ansys, Catiav5, SolidWorks,

Testing-Bench and IVI testing, Software Flash/update, Android/iOS, Life cycle (SDLC, STLC)

PROFESSIONAL EXPERIENCE

IVI Tester Vinfast Irvine, California. Dec 2022-April 2023

•Validated automotive in-vehicle software, ensuring verification and validation.

•Verified stakeholder requirements by analyzing requirement owner documents.

•Analyzed requirements, reviewed test strategies and test plans, executed test cases, and updated SharePoint for multiple features in VF8 and VF9.

•Tested navigation features, including One-shot destination, point of interest, on-route traffic, satellite view, and search locations.

•Performed "End-2-End" in-vehicle and bench-level testing for all telematics features.

•Created test cases for optimal performance and quality.

•Executed test cases for MHU features such as esim management, phone call, emergency call (SOS), charging station, HUD, IPC, interior, and exterior features.

•Familiarity with Android OS, as well as system applications: OTA, Telematics, AM/FM/HD/SXM, Phone, BT and Wi-Fi functions.

•Gained hands-on experience with VR features (Alexa and Cerence) in iHeart radio, smart domain, Tunein, what3words, search locations on map, and ecall.

•Analyzed Figma and executed remote control features through C-APP (control car features, geofencing, time fencing, notifications, voice assist, climate).

•Assisted in testing driving features such as trip history and navigation. And Conducted performance testing, field testing, and end-to-end testing.

•Performed software updates and flashed new builds of VF8 and VF9 also raised defects in the Bug Tracking Tool, TFS, and SharePoint.

Validation Engineer Mobis Plymouth, Michigan May 2022- Nov 2022

•Tested positive and negative test cases and achieved successful results.

•Documented test results and defects in the defect management tool JIRA.

•Validated message communication between ECUs using Vehicle Spy3.

•Maintained daily contact and follow-up with development departments to ensure project implementation as per client requirements and agreed project milestones.

•Performed Connected Car Services (CCS) validation

•Full validation, life cycle, Sanity, Regressions, Complex End to End Scenarios.

•Full validation during development stage and follow up market issues after manufacturing stage

•Validating local call center features such as SOS, SVT, ACN

•Validating connected features like Remote alarm, Remote Engine start, Lock/Unlock

•Performed tests on vehicles for different features, collected and analyzed logs using CANalyzer Tools.

•Conducted OBD diagnosis on customer's vehicles with check engine light issues using Global Techstream tool and identified problems.

•Determined the root cause of issues found during testing and documented them.

•Actively participated in continuous improvement initiatives, identifying opportunities to streamline test processes, enhance efficiency, and reduce costs.

Vehicle Test Engineer Honda Hyderabad, India September 2020-August 2021

•Developed and executed comprehensive test plans and procedures for automotive components, ensuring adherence to quality standards and regulatory requirements.

•Conducted performance, durability, and reliability tests on various vehicle systems, including engine, transmission, suspension, and braking systems.

•Collaborated with cross-functional teams to analyze test data, identify issues, and propose design improvements to enhance product performance and safety.

•Utilized various testing methodologies, such as functional testing, regression testing, and performance testing, to validate the functionality and performance of Honda vehicles.

•Led a team of technicians and coordinated test schedules to meet project deadlines, effectively managing resources and optimizing productivity.

•Validate Honda 19CY, 19MC DCM key features in staging and production servers

•Execute bench/vehicle testing utilizing Postman, ADB, QXDM, CAN tool

•Validating Telematics features using web service tool (TSC/TSP) for US region and other Honda affiliates.

•Have knowledge of server-side scripting, SMS wakeup, OTA and communication protocols.

•Participated in design review meetings to provide valuable insights and recommendations for product improvement based on test results and customer feedback.

•Analyzed and documented test results, identified defects, and provided detailed reports to the engineering team for further investigation and resolution.

•Reported all defects in JIRA and assigned them to the manager.

•Contributed to developing and validating test procedures, ensuring compliance with industry standards and internal guidelines.

•Collaborated with suppliers and external testing laboratories to coordinate testing activities and ensure accurate and timely delivery of test results.

EDUCATION

University of Detroit Mercy Detroit, Michigan

Master’s in Mechanical Engineering

Jawaharlal Nehru Technological University Hyderabad, India.

Bachelor of Technology in Mechanical Engineering



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