Ramindra Stembo

Address: No *, Fernando Place, Moratuwa

Telephone: +941********

Mobile: +947********

Email: adykc6@r.postjobfree.com

Nationality: Sri Lankan

Passport: Srilanka

Marital Status: Married

Language Skills: Fluent English, Conversational German and Japanese

Profile

A proactive, focused and committed professional, with extensive expertise gained within the leisure/hospitality sector. Commercially astute, with the ability to identify business opportunities and implement effective promotional/marketing activities to raise corporate profile and consolidate year on year expansion. An accomplished time manager, organizer and change manager, capable of conceptualizing, introducing and integrating innovative strategies, streamlining resources to maximize performance and quality standards to ensure the ongoing provision of the highest standards of customer care. A well-presented, confident and articulate communicator and negotiator at all levels, who commands respect and credibility through the projection of a professional image.

Key Skills

Operational Management:

Maintaining excellence in customer care.

Allocating resources, both human and material, to maximize performance and efficiency.

Planning, organizing and coordinating special events and functions

Identifying and following up business opportunities, instigating initial contact with decision-makers to raise corporate profile and awareness of services.

Ensuring compliance with Health & Safety and Health & Hygiene legislation.

Stock management, rotation, replenishment and stocktaking.

Identifying and selecting suppliers/wholesalers ensuring cost-effectiveness.

Financial Management:

Autonomous P&L control with responsibility for maximizing year on year turnover & profitability.

All aspects of Yield management and production of annual budgets.

Payroll management.

Personnel Management:

Interviewing, assessing and recruiting suitable applicants across disciplines.

Devising, implementing and delivering in-house training.

Conducting regular reviews and appraisals.

Negotiating and finalizing corporate contracts, e.g., government departments and external authorities.

Career History

Hotel General Manager:

Hotel Jungle Village by TW www.Jungle Village.com

October 2022- 2023

Reporting to Hotel Owner

A 4-star country house hotel on the midst of Jungle Beach Unawatuna Galle. The main clientele of this hotel is predominately within the leisure market but an increase in the corporate market in well under way.

Responsibilities:

Leading a team of 56 within a 4 Star hotel from a multitude of different cultures. In direct charge of a budget exceeding Rs13 million yearly. Manage the P&L of the hotel and head the ‘Executive Committee’ within the hotel. There are 2 F&B outlets within this gorgeous hotel.

Achievements:

Within the last 12 months, I have given the hotel a new identity with new branding.

Refurbishment of Public areas and Bedrooms

Increase the AA rating from 71% in 2022/2023 to 83%

Implementation of new employment law and best practice in the Property

Increase of average rate and Occupancy year on year.

Implementation of new operating standards

Increased turnover from Rs1.3m in 2003 to Rs1.4 in 2023

Managing 24 staff

Chef De Assistant: 4000 CHF

Backerstube,19 Rothornstrasse 19, Sorenberg,6174, Switzerland www.hotel-sorenberg.ch

June 2019-June 2021

Reporting to Owner – Hans Emmenegar

A 3-star town house hotel in the heart of ski resort in Sorenberg, servicing a varied clientele from diverse market segments and geographical areas with an annual turnover of over CHF6m and a staff of 35.

Responsibilities:

Leading a team of 35 within a 3 Star hotel. In direct charge of a budget exceeding CHF3.5million yearly. Manage the P&L of the hotel and head the ‘Executive Committee’ within the hotel. In total control of the F&B function which includes 4 outlets delivering to over 200 Guests per weekend.

Achievements:

Successfully developing and training new Heads of Departments in all areas of the operation.

Increasing the GOP by over delivering on both accommodation and food and beverage revenue

Whilst decreasing expenses

Implementing training plan for the operation

Spearheading “Exceptional Customer Service” programmed to be rollout.

Managing 30+ staff

Rezayat Catering Co: Part of the Rezayat Group, KSA www.rezayat-catering.com Jan 2017 - March 2019

Reporting direct to Group General Manager

A 5 – Star Catering Company in the heart of Dammam, KSA, with a turnover of Riyals 25 M. Part of a unit mostly occupied by corporate clients.

Responsibilities:

Leading a team of 46 within a 5 Star Catering from a multitude of different nationalities. In direct charge of a budget exceeding Riyals 12 million yearly. Manage the P&L of the Catering and head the ‘Executive Committee’ within the Company.

Achievements:

Introduced an effective company training scheme.

Devised Fire Plan, delivering relevant training to both night and day personnel.

Increased F&B sales.

Planned, organized and managed the Camp Revenue.

Managing 30+ staff

Unit Manger: 7500 QR + Allowances

Universal Sodexo Qatar. https://middleeast.sodexo.com/about-us/qatar/teyseer-services-company-wll.html

Jan2016- Dec2016

Reporting to Operations Manager

Responsibilities:

Opening the new Industrial Camp Location, involved with recruiting a whole new Staff with the GM and HRM. Managed the induction programmed and all of the H&S functions within the Department.

Achievements:

Met this challenge head on, undertaking all pre-opening functions including pre-ordering supplies, organizing dummy runs and identifying sales leads.

Set up F&B, Reception and Housekeeping.

Implemented Catering Service.

Provided cover in the absence of the General Manager.

Managing 155+ staff

Professional Development

InSite 2000 • Welcome Host

First Aid • Health & Safety

Basic Food Hygiene • National Licensee Certificate QR

Operations Manager Jan 2014 - Dec 2015

INTEWO.ORG, Oman

Effective Plaining, Organizing, Coordination, Costing, Training, Monitoring

Hospitality Venue Manager May 2012 - Jan 2013

ICC - International Cricket Council, Dubai

Resident Manager Feb 2011 - Apr 2012

Zeylan Luxury Villas, Colombo 07

Effective Plaining, Organizing, Coordination, Costing, Training, Monitoring

Assistant Operation Manager/ Mice Jan 2008 - Jan 2011

Weddings, Exhibitions, Osc and Night Manager

Dubai World Trade Center, Dubai

Effective Plaining, Organizing, Coordination, Costing, Training, Monitoring etc.

Night Club Manager Jan 2006 - Dec 2007

Grand Oriental Hotel, Colombo

Effective Plaining, Organizing, Coordination, Costing, Training, Monitoring.

Education

1984-1988: Prince of Wales College, Moratuwa City, Wales

Six GCSE passes including English & Mathematics

1988 – 1992 Prince of Wales College,

GCE AL in Commerce Stream

Professional Academic

2000 – 2001 HTMI, Luzern, Switzerland

International Hotel and Tourism Operations.

Specialize in Food and Beverage

Food Safety in Catering / High field Level 3 Dec 2018

Qualification

HACCP Level 3 in Food Safety

Leisure Activities

Football, Rugby, dining out and socializing, Music, DJ, travel

References :

Hans Emmenegar

Backerstube, SORENBERG

+417********, adykc6@r.postjobfree.com

Mr. Pubudu Dassanayake

Hospitality Classification Consultancy [PVT] Ltd.

Group Director - Partner

Mobile: 077******* linkedin.com/in/pubudu-dassanayake-04650816

Contact this candidate