*** ****** *****

Maylene, AL *****

205-***-****

adykc5@r.postjobfree.com

ROBERT STEELE

SUMMARY

Forward-thinking, multi-talented Staff Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to office team members. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. History offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Safety-oriented professional systematic about assessing and improving worker conditions through short- and long-term monitoring strategies. Highly analytical, observant and skilled at identifying and resolving diverse concerns. Excellent inspection and documentation skills. KEY ABILITIES

Soft Skills Hard Skills

Communication Google Docs

Leadership Microsoft Suite

Teamwork Web Development

Flexibility Programming Languages

Problem-solving A+ Knowledge

Decision-making VNC

Creativity Office Management

Time management skills Project Management

Willingness to learn Event Management

Computer Skills

Knowledge of computer hardware and software concepts Understanding of logic, design and problem solving techniques Familiarity of basic concepts of computer networking Ability to use basic skills in Web page development EXPERIENCE

Papa John’s Birmingham, AL

Team Member Jul 2017 - Current

Essential critical infrastructure personnel responsible for providing a high level of customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency.

● Operate all aspects of the restaurant

● Execute cash management duties by use of Graphical POS System, processed cash and/or credit card transactions

● Initiate inventory control measures to sustain stock levels

● Process, retrieve, and dispatch delivery orders through computerized mapping system Staff Assistant Birmingham, AL

Southeast Diabetes, Inc. Jun 2021 - Sep 2022

Responsible for administrative and clerical duties to ensure efficiency and provide reliable support to managers, staff, and visitors. Dedicated, hard-working, and strong attention to detail with excellent communication, interpersonal, and organizational skills.

● Managed projects and contribute to committee and team work

● Assisted organizational efforts by filing, entering data and answering phones

● Assisted with existing clients schedule of supply orders

● Checked stock to determine inventory levels and maintain office supply products Birmingham Radiological Group (BRG) Birmingham, AL Technology Support Specialist Jul 2013 - Nov 2015

Responsible for assistance within the organization's computer systems including PC's, systems, and other company supported technology; providing front line support and troubleshooting, data collection for issue escalation, and the ability to install systems and updates; log incoming support issues; prepare documentation to assist the end user.

● Assisted with monitored and supporting servers; including virtual platforms for VMware machines

● Responded to all inquiries for support, new installations, troubleshooting; escalating issues when necessary

● Ensured infrastructure networking through managing user access and permissions

● Interacted with staff to provide analytical and technical assistance for continuous improvement of IT solutions 281 Stoney Trail

Maylene, AL 35114

205-***-****

adykc5@r.postjobfree.com

ROBERT STEELE

Sales Associate Birmingham, AL

Pioneer Bookstore Aug 2011 - Dec 2013

Responsible for greeting and assisting customers with store inquiries, answers the phone and directed calls, tabulated purchases using the register; rely on safe money handling procedures and secure transaction practices.

● Observed safe money handling procedures and secure transaction practices

● Answered incoming telephone calls to provide store, products and services information

● Arranged new merchandise with signage and appealing displays to encourage customer sales

● Helped customers find specific products, answered questions and offered product advice Technology Intern Hoover, AL

Hoover City Schools Sep 2012 - Jun 2013

Assisted the District’s technology staff to provide software and hardware support and basic support of network environment at various schools in the District.

● Assisted District personnel with hardware and software configuration, setup and troubleshooting to maintain system functions

● Responsible for troubleshooting basic network functions that require basic problem resolution

● Supported IT manager with department administrative duties and clerical tasks.

● Participated in ticketing resolution process

Health and Safety Instructor Birmingham, AL

The American Red Cross Apr 2007 - Apr 2012

Responsible for ensuring quality instruction of American Red Cross Health and Safety courses to ensure the needs of the community are met through safety education training requirements.

● Assisted in instructing of health and safety classes

● Generated and maintained records and reports

● Enforced regulations for the safety and welfare of participants

● Conducted safety training or education programs to demonstrate use of safety equipment Interim Director of Recreation Livingston, AL

University of West Alabama Aug 2005 - Jun 2006

A unique experience as the administrative head of the Department of Intramurals and Recreational Sports, responsibilities include financial accountability for all Intramural and Outdoor Adventure maintenance, support, programmatic activities, and operation of 500,000 square feet of recreational/athletic facilities contained in three shared and distinct sport/athletic complexes.

● Responsible for the management, administration and operation of recreation facilities and programs

● Responsible for the selection, training, scheduling, supervision and evaluation of department employees

● Fiscal Management responsibilities including directed the expenditures of department funds in accordance with budget appropriations

● Administered first-aid and offered emergency assistance to injured or ill participants EDUCATION

Associate of Applied Science - Computer Information Systems Jefferson State Community College

Birmingham, AL May 2013

Master of Science - Recreation Administration

Middle Tennessee State University

Murfreesboro, TN Aug 2003

Bachelor of Arts - Communication Studies

The University of Alabama

Tuscaloosa, AL May 2000

Associate of Science - General Studies

John C. Calhoun Community College

Decatur, AL Jun 1992

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