LATIFAH NAJINDA

DUBAI, UAE ****

+971*********

adykaw@r.postjobfree.com

UGANDAN

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. 09.2021 - Current Waitress

kuwait food company (PIZZAHUT AMERICANA) - DUBAI, UAE

• working in high energy enviroment

Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.

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Participated in staff meetings to discuss specials, menu changes and group reservations.

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Provided efficient food and drinks service for high levels of customer satisfaction.

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Assisted waiters during big events and functions to preserve smooth workflow.

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Kept carpeted and hard floors clean and clear of debris, minimising risks to guests and staff.

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Delivered exceptional service by greeting and serving customers in timely, friendly manner.

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Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.

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Enforced social distancing policies to maximise safety of staff and customers.

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Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

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Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

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Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

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10.2019 - 12.2020 Cashier

carrefour supermarkets - dubai, uae

• Completed opening and closing procedures each day.

• Reduced customer wait times through optimised checkout processes. Educated customers on promotions, offers and special events to enhance product sales.

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Professional

Summary

Work History

Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.

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Delivered outstanding customer care with proactive sales and listening skills.

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Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.

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• Displayed and restocked merchandise by following brand guidelines. Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.

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Used cash registers and POS systems to request and record customer orders and compute transactions.

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Checked and confirmed personal identification during alcohol and tobacco sales.

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Resolved customer complaints and answered queries about store products.

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Greeted customers entering store and responded promptly to customer needs.

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Tracked transactions on balance sheets and reported any discrepancies.

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• Checked notes carefully to spot counterfeit currency.

• Set up new promotions and monitored price changes.

• customer service

• flexible with work

excellent in English

communication

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• Suggestive selling

• Table serving

• Effective sales techniques

• Problem solving

• Food and beverage knowledge

• Highly responsible and reliable

Advanced beverage

knowledge

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• Efficient payment processing

Certificate of Higher Education, kings college buddo - uganda English

Fluent

Skills

Education

Languages

Contact this candidate