JD

JEAN DOUGLAS

adyk8e@r.postjobfree.com 410-***-**** Baltimore, MD 21206

DIligent Analyst bringing 20 years of administrative experience. Accustomed to utilizing research, analysis and findings to improve operational efficiency. Focused and analytical with proficiency in Microsoft, word, Microsoft Office,.

Meticulous Administrative Analyst dedicated to improving defined processes and procedures. Skilled in evaluating operations and providing actionable recommendations for improvement. Offering [Number] years of superior performance in related roles.

Conflict Resolution

Reliable & Trustworthy

Relationship Building

Maintenance & Repair

Friendly, Positive Attitude

Active Listening

Team Building

Computer Skills

Data Management

Planning & Organizing

Customer Service

Problem Resolution

Critical Thinking

Baltimore City Government Baltimore,

MD

Administrative Analyst

04/1993 - 01/2020

Collected and analyzed data and participated in meetings with key management staff.

Conducted wide-ranging research and analysis of operations, procedures and [Area of expertise].

Monitored and managed project deliverables, progress and budget utilization.

Maintained records containing confidential, sensitive and vital organizational information.

Reviewed and analyzed departmental budgets to increase adherence. Developed and prepared contracts, solicitations and other professional agreements and documentation.

Responded to inquiries for information from internal teammates and external requestors.

Interpreted personnel policies and procedures, utilizing findings to implement performance-driving improvements.

Monitor departmental expenditures and used findings to develop budget allocation proposals.

Developed departmental documents such as [Type].

Evaluated operational processed for areas of deficiency and reported to inform decision-makers.

Provided management-level analysis of issues and actions and drafted corrective action plans.

Increased overall efficiency of standard practices through design and Summary

Skills

Experience

development of improved forms and expedited procedures. Devised budget, reviewed expenditures and prepared reports outlining variances, cash flow, cost benefit analysis and other financial information. Collaborated with other agencies such as Transportation and [Finance] to achieve goals.

Attended conferences to build professional network and represent organization.

Conducted analysis and research on assigned projects, liaising with senior management to report findings and project status.

Recommended improvements and modifications to established procedures, increasing company-wide productivity and efficiency. University of Phoenix Baltimore, MD

Bachelor of Science in Business Administration And Management 01/2011

Education and Training