Andreina Acevedo

Lawrence, MA *****

adyk87@r.postjobfree.com

+1-978-***-****

PROFESSIONALSUMMARY Nursing Assistant with 12 years of experience providing health care to patients at home, hospitals, and nursing homes. Compassionate and caring, responding quickly to patient calls for assistance. Provide support in daily living, including dressing, eating, and toileting. Trained Caregiver skilled in providing direct care to clients with various conditions. Understand caregiving basics, including dementia communication strategies, social engagement, and physical care, including lifting, bathing, and feeding support. Understand age-related cognitive differences, and ensure a safe environment through observation and infection control. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Work Experience

Office Manager

Alternative home health care - Lawrence, MA

January 2021 to Present

Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system. Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Processed payments and updated accounts to reflect balance changes. Maintained daily calendars, set appointments with clients and planned daily office events. Managed more than 60 incoming calls per day.

Answered phone calls, provided information to callers and connected callers to appropriate people. Maintained front office cleanliness and organized supplies to increase productivity. Addressed information updates by making changes to records in company database. Phlebotomist

Darmouth hitchcock - Nashua, NH

August 2019 to November 2021

Verified collection orders and communicated discrepancies to nurses. Identified patients using proper procedures prior to specimen collection. Processed billing information and collected payments. Labeled blood vials with critical information like time of collection, date and patient name. Prepared blood-collecting equipment to draw blood and safely store and transport samples. Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety. Labeled patient samples, double-checking information for accuracy. Used aseptic techniques to maintain specimen integrity. Disposed of used needles in sharps containers to avoid accidental needlesticks. Enforced infection control and sharps disposal procedures to protect patients, co-workers and self. Used multiple electronic medical software to conduct patient intakes and send correspondence. Certified Nurse Assistant

CNA-CERTIFIEDNURSINGASSISTANT - Westford, MA

December 2019 to February 2021

Helped residents with daily living tasks including feeding, dressing, and personal hygiene Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat

Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature

Performed light housekeeping, including cleaning patient rooms and changing sheets on beds Monitored intake of food and medication and alerted staff to deterioration in patient conditions June 2016 to May 2019

Helped to protect team members by directing traffic and monitoring the location of different pieces of equipment

Communicate with site supervisors and team members to complete project objectives on schedule Cleaned construction sites to prepare for new installations Received and routed incoming mail, packages, and deliveries Finished building grounds by assisting with landscaping and pouring concrete or spreading asphalt Ensured proper operation of tools and equipment at the site following safety requirements. Cna-certifiednursingassistant

Andover, MA

May 2014 to August 2018

Helping resident with the daily activities example shower, dressed, assistant with meds, trash out making the bed, take the vitals signs, and make sure each of the resident are comfortable Manage calendar, ensuring patient attends all doctor's appointments Drive client to over 4 appointments and events each month Document patient behaviors and report abnormalities to supervisor Supervise all routines, including hygiene and bedtime preparation Assist with personal hygiene maintenance, including bathing and showering Assist in meal preparing and grocery shopping Engage clients through a variety of activities, including movies, games, and walks Provide companionship and support to 8 clients Listen to patient needs and adjust treatment plan accordingly Administer basic medications in accordance with doctor's treatment plan Report any environmental or behavioral issues to supervisor. edgewood / CERTIFIEDNURSEASSISTANT - Andover, MA

June 2010 to February 2014

Help resident with daily activities example shower, dressed, and making sure everything is all set Maintained the personal hygiene of each patient with regular bathing and grooming Applied written care plans and executed instructions and documented services delivered Remained calm and maintained professionalism during times of high emotional stress Changed bed linens, cleaning and disinfecting rooms regularly Kept home areas clean and neat by cleaning up spills, changing out linens and washing dishes Observed patient progress and identified problems, discussing with the supervising registered nurse Supported patients throughout treatments and prescribed exercises Took vital signs and monitored food and liquid intake and output. CONSTRUCTIONLABOR local - Boston, MA

Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.

Education

L P N Northern essex community college - Litchfield, NH N A Greater lawrence technical school andover - Andover, MA Skills

• Fill orders Certified phlebotomist

Correct files Front desk operations

Answer telephone calls Patient callbacks

Bilingual Fluent in Spanish

Reliable Conflict resolution

Responsible Computer Skills

Certified CNA Customer service

• Schedule management

• Supervising experience

Languages

• English/Spanish - Fluent

Certifications and Licenses

Certified Phlebotomy Technician

CNA