Forklift Operator Statistical Data
Resume:
Sherri L. Akery
**** ****** **** **** * Jacksonville FL 32225
Objective: A position where my skills and experience can be utilized.
COMPUTER SKILLS
Software: MSP, Switchboard, Argus, Pega, Microsoft Word, Excel, APPS, MSP, Speed Pay, People Soft
Payroll Systems, 10-Key by Touch, FDCPA Certified, CMAX, CCW
Accomplishments: I received an Award for being the Best Performer on my Team as a Loan Processor
WORK EXPERIENCE
Quantem Aviation 09/19 Present
Ensuring all Quantem and Customer's safety standards are met and maintained. Facilitating the processes of loading and unloading of containers from aircraft and warehouse, and sorting /scanning packages. Providing timely service for on-time departures and special handling of luggage/cargo.
Marketing Specialist All Communications Network Jacksonville, FL 05/15-09/19
Assisting customers with lowering their cell phones, Internet and cable services.
Mortgage Banking Specialist II JP Morgan Chase Jacksonville, FL 11/09-05/15
Made sure that we recovered the losses for each Client (Metlife, Nations Star, and
other Mortgage companies).
Performed duties in Account Receivable working on payment histories which required
pulling data from Microsoft Excel.
Worked with VA, Conventional and FHA Loans.
Sr. Operations Specialist JP Morgan Chase Jacksonville, FL
Making sure that claims are paid in a timely manner so the company didn't receive
Any losses.
Also pay HOA bills to make sure that Clients get paid in a timely manner.
Paid HOA bills for Freddie Mac and Fannie Mae Loans.
Assisted different vendors in making sure that the loan was current and up to date.
Jr. Underwriter JP Morgan Chase Jacksonville, FL
Profound experience in verifying and validating loan information.
Highly skilled in following processes and procedures
Maintained my own pipeline of various clients.
Experienced in tracking a loan application from its inception point to its maturity.
Adept at collecting statistical data and preparing relevant periodical reports.
Proficient in managing between 25 and 50 loans effectively.
Excellent computer skills including MS Word, Excel and different loan processing software.
Check for accuracy after loan originator completes disclosure package.
Collect statistical data and prepare monthly reports.
Troubleshoot issues related to credit reports, surveys and appraisals
Received multiple Awards for Excellent Services
Bankruptcy Specialist American Home Mortgage Servicing Inc., Jacksonville, FL 07/2002-11/2009
Processing a variety of inquiries received from mortgagors, attorneys, investors,
insurers, Junior lien holders and third parties during legal processes.
Providing customers with options on loans that are in a bankruptcy status.
Interviewing customers as well as process workout solutions in order to cure their
Delinquency.
Borrowers are prequalified but not limited to formal or informal forbearance plans,
Loan Modifications.
Short Sales, MI Claims, Deed-in-Lieu or Keys for cash.
Training of new associates.
Streamline Negotiator Option One Mortgage Jacksonville, FL 06/2002-06/2009
Process loan modification in accordance with company guidelines
Placed reasonable and prudent stipulations on loan files while clearly communicating
loan decisions to customers and modified FHA, Fannie Mae and Freddie Mac loans.
Evaluating debt ratio, loan-to-value ratios, credit score, and other key factors.
Ability to Multitask under pressure, change priorities and ability to manage work
in order to meet strict deadlines.
DCU Portfolio Specialist Option One Mortgage Jacksonville, FL 06/2003-06/2006
Manages a portfolio of complex delinquent accounts.
Collecting and rescheduling payments as necessary to minimize delinquency and
Foreclosure.
Responsible for minimizing loses to the company.
EIU Sr. Loan Counselor Option One Mortgage Jacksonville, FL 07/2002-06/2003
Collecting on loans that are in an early default status
Creating and tracking repayment agreements
Handled irate customer calls, resolved customer inquiries, and complaints.
Distribution Operator Vistakon Johnson & Johnson Jacksonville, FL 01/1994-07/2002
Distribute merchandise through shipping and handling systems.
Earned certification as a forklift operator and conducted forklift operations.
Processed credits and returns for accounts via computer operations.
EDUCATION
Englewood High School Diploma Jacksonville, FL 06/1992
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