Customer Service Delivery Driver
Resume:
Krystal Page
Garland, TX *****
adyk7z@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Records Retrieval Specialist/Auditor
Scanning Sherpas - Bountiful, UT
June 2022 to Present
Retrieve and assessed medical record data (to include HEDIS, HIX, Risk Assessment, MRA, etc. projects) from medical facilities (on-site and remote) nationwide. HIM - Health Information Management
Software programs include: Epic, E-ClinicalWorks, Greenway Suites, Intergy, Cerner, Aprima, Athena, NextGen, etc.
Federal Contractor- Health Technician (Audiology and Occupational Health) Cape Fox/Eagle Health - Manassas, VA
January 2022 to March 2022
• Schedule patients and perform hearing tests, otoscopy, earmold impressions, otoacoustic emissions
(OAE) testing, complete periodic range and base camp surveys to ensure proper use of hearing protection and noise abatement strategies, and perform hearing safety briefings
• Conduct hearing tests in single or multi-person sound booths using DOEHRS-HC
• Use the automated system DOEHRS-HC Manager Module to maintain, compare and report hearing readiness, deployment and hearing conservation program data
• Use boothless audiometers operated using custom software on tablet-based PCs to conduct hearing tests outside the booth and transfer data to DOEHRS-HC
• Coordinate hearing conservation activities with Occupational Health personnel, Unit Hearing Conservation Officers, and supervisors. Perform surveillance of local hearing conservation programs. Coordinate coverage, inspect and complete final reports for the Army Hearing Program Manager
• Issue and fit active duty soldiers with appropriate hearing protection
• Coordinate the maintenance and calibration of DOEHRS-HC equipment and ensure that uploads to the DOEHRS-HC registry are backed-up daily
• Assist units in the preparation for command inspections. Perform annual unit level educational training for soldiers. Review after-action reports for shortfalls and non-compliance with regulations especially DA PAM 40-501, Army Hearing Conservation Program
• Ensure reporting database is being used to give commanders up to date information on unit readiness and compliance in incorporating data into Medical Protection System (MEDPROS) Health Informatics/ Site Data Collector
Inovalon/Complex Care Solutions - Bowie, MD
September 2017 to October 2021
Collected and assessed medical record data (to include HEDIS, HIX, Risk Assessment, etc. projects) from medical facilities (on-site and remote) nationwide. HIM - Health Information Management
Software programs include: Epic, E-ClinicalWorks, Greenway Suites, Intergy, Cerner, Aprima, Athena, NextGen, etc.
Biometric Screener/Wellness Specialist - Independent Contractor (PRN) Hooper Holmes Health & Wellness - Olathe, KS
June 2013 to February 2018
Responsibilities
Biometric Screening Protocol, Including: Height, Weight, Neck, Waist & Hip Measurements, Venipunture, Fingerstick, BMI, and Body Fat percentage.
Accomplishments
Promoting Wellness and Healthier living to the client and participants Skills Used
Customer Service, Phlebotomy,Cholestek, Biometric Training, and Health Coaching. Mobile Medical Unit Manager
IH2S - Integrated Health Strategies & Solutions - Rowlett, TX January 2012 to July 2017
Mobile Medical Unit Manager
Occumed/IH2S
Conducted testing for Peripheral Artery Disease (Ankle-Brachial Index), and Chronic Obstructive Pulmonary Disease (Pulmonary Function Test), Biometrics/Vitals, EKG, Phlebotomy, Hearing testing, Vision Screening, and Respirator Fit testing.
Managed and coordinated three Mobile Health Units, traveling nationwide. Mobile Medical Technician
Occumed/IH2S
January 2007 to August 2010
IH2S Health Services.
Conduct testing for Peripheral Artery Disease (Ankle-Brachial Index), and Chronic Obstructive Pulmonary Disease (Pulmonary Function Test), Vitals, Phlebotomy, Hearing testing, Vision Screening, and Respirator Fit testing. Medical Technician
Occupational Physicians - Louisville, KY
April 2006 to December 2006
Services. Conducted a variety of testing for local companies. Including: Drug & Breath Alcohol Screenings; Audiograms, Vision Screenings (Tonometry, Color vision, refraction, Amsler Grid, Perimetry, Tangent screen,
Snellen) Spirometry, Phlebotomy, Finger Stick, Flu Shots, PPD/TB and Hepatitis A & B Injections, EKG and assistance in trauma & Workers Compensation Injuries.
Education
Bachelor's degree (in progress) in Public Health/Workforce Management University of Louisville - Louisville, KY
May 2010 to December 2012
University of Southern Indiana - Evansville, IN
1997 to 1998
Union University - Jackson, TN
1994 to 1996
Apollo High School - Owensboro, KY
1990 to 1994
Skills
• Phlebotomy
• EMR Systems
• Patient Care
• Venipuncture
• Experience Administering Injections
• Driving
• Customer Service
• Documentation Review
• Computer Literacy
• Box truck
• Commercial driving
• Delivery driver experience
• Microsoft Office
• Medical Records
• Vital signs
• English
• Mobile testing
• HIPAA
• Epic
• Laboratory Experience
• Anatomy Knowledge
• Medical Terminology
• Data collection
• Customer relationship management
• Microsoft Outlook
• Microsoft Word
• Physiology Knowledge
• Clerical Experience
• Cerner
• eClinicalWorks
• Athenahealth
• HEDIS
• Workforce Management
• Management
• Triage
• Microsoft Excel
• Clinical research
• ICD-10
Certifications and Licenses
Certified Occupational Hearing Conservationist (COHC) November 2016 to November 2026
Nationally certified for Hearing conservation programs and performing hearing testing. National Institute of Occupational Safety & Health November 2016 to November 2021
Certified to perform Pulmonary Function Exams, Bio-metrics,Vitals and Respirator Fit Testing Non-Certified Licensed X-Ray Technician
August 2015 to August 2017
Licensed to take Limited X-rays
Commercial Driver's License Class A
February 2001 to March 2023
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