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Customer Care Personal Assistant

Location:
Mysore, Karnataka, India
Salary:
10000 to 15000
Posted:
July 29, 2023

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Resume:

GANGAMMA.I.C

Personal Assistant

Mobile: +918********* adyk5v@r.postjobfree.com

To be a note-worthy contributor of an organization where my utmost efforts can be utilized to render my best in discharging my job responsibilities benefiting both the employer and self. Seeking career enriching opportunities in Finance and Accounts. EXPERIENCE -

2014 -2016 – Executive Care @ First Source

Customer Care - inbound – Support teams typically monitor inbound centers since the calls tend to come from existing customers with issues or questions to resolve any Technical issue.

Out bond – handling Customer care mails to provide solutions – First Attempt to resolve any Technical issues through by online Contact, if not manual process to resolve queries in terms of arranging Engineer to Home visit.

Training to new Joinees – Started Training to New Team members with in short period of 1 year Experience makes Job more responsible and proud to be quick Learner

Every month Appraisals on the Effort Work and received Rewards adding to Salary.

Received an Awards and Recognitions on Every month basis with an Appraisals on the Effort Work which added to get paid more and Received more than 30 Recognitions from partners and managers for best performance in 2 years of time which added value to my Roles EXPERIENCE -

2013 – 2014 Merchandise Specialist @ Target Corporation India Pvt Ltd Core Competencies

Maintaining books of accounts & supporting Auditing.

Maintaining vouchers books.

Maintaining Purchase bills.

Bills Payables – Verify PO, Goods Receipt & process payment as per terms.

Bills Receivables- Adjust Advance.

Set up invoice for payments.

Providing reports that support long term business planning.

Data Entries and Monthly conducting meetings.

Roles & Responsibilities

Provisions & Month end closing Entries.

Handling payment related queries.

Accurate & timely Payment to vendors and employee claims.

Monitor the invoice payments for accuracy and timeliness.

First point of contact for (US Countries) process issues within the team.

Tracking the payment run of company identifications in SAP on daily basis.

Support and query resolution related to customers and Vendors

Late payment analysis and worked closely with the internal team to get it done which in turn helped the on Time Payment. Assist with month end closing. PLATFORMS WORKED ON:

SAP Application

Tally ERP9.

EDUCATION:

2013-2014 B.COM, Accounts, Finance and Business Management.

Pursued a passion for Accounting and Financial Management 2010-2011 Pre-University College – Commerce.

Cauvery Pre University College, Virajpet, S.Kodagu – Karnataka Board. 2008-2009 Schooling – SSLC.

Kavery School, Virajpet – Karnataka secondary board HARD AND SOFT SKILLS:

E mail System – File Sharing System and Data Base management.

Dedicated team player and Certificate in soft skill training program.

Good Communication skill.

Sense of Responsibility, A Self- motivated team player with excellent confidence & commitment. DECLARATION:

I HEREBY DECLARE THAT THE ABOVE INFORMATION FURNISHED IS TRUE TO THE BEST OF MY KNOWLEDGE AND BELIEF. I ASSURE YOU THAT I WOULD STRIVE HARD TO BRING CREDIT TO YOUR ESTEEMED ORGANIZATION. PLACE: BANGALORE (GANGAMMA.I.C)

DATE: 2023



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